SUMMARY

• Resourceful Business Analyst with 7+ years of experience.
• Strong business analysis skills and knowledge of software development life cycle (SDLC) utilizing Water fall and agile methodologies.
• Highly experienced in domains like Property and casualty insurance and Mortgage.
• Used CMMI to integrate separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of for appraising current processes.
• Experienced in business process tools like MS Project, MS Office Suite, MS Visio, BPMN, Micro Strategy, Data Warehousing concepts, Reporting Tools, OLAP, OLTP and Web design.
• Proficient in developing Use Cases, Behavior & Structural diagrams based on UML using MS Visio and Confidential Rational Rose.
• Experienced in conducting JAD Sessions, Interviews and client meeting to gather requirements.
• Extensive experience in using the configuration management tools like Rational Clear Case, change management tools like Rational Clear Quest, Perforce & requirement management tools like Rational Requisite Pro.
• Adept in translating business requirements, reporting requirements and user expectations into detailed system specifications employing Unified Modeling Language (UML).
• Strong knowledge of logical/ physical data modeling, Dimensional/ER Modeling, Star and Snowflake schemas.
• Highly experienced in using and designing databases like Oracle and SQL.
• Expert in facilitating/defining the entire Testing Life Cycle including Test strategy, Test planning, Test case preparation, Test execution and Defect management.
• Experienced in conducting Automation, Performance testing using various tools including Rational Suite, Selenium, and JMeter.
• Experienced in conducting/coordinating User Acceptance Testing with participants to get the change requirements.
• Experienced in Manual Testing using Mercury, Rational tools and in writing Test Scripts using Test Scripting Languages.
• Experienced in using HP’s quality center for managing requirements throughout the application lifecycle and experienced in using Confidential test pro.
• Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.

TECHNICAL SKILLS:

• UML (Unified Modeling Language)
• OOAD (Object - Oriented Analysis and Design)
• Erwin(7.5)
• Microsoft Office suites (Word
• PowerPoint
• Access
• Excel pivot-tables
• Outlook
• Project
• Visio)
• Microsoft SQL Server (2005 & 2008)
• SSIS
• SSRS
• Oracle (8i 9i 10g & 11g)
• Unix
• Linux
• SQL developer(1.5 2.1)
• Test Director
• Selenium
• JMeter
• Rational Tools(clear quest clear case modeler)
• HP Quality Center (v8.2 & v9.2)
• Confidential Test Pro 9
• PeopleSoft(9.0 9.1)
• Crystal Reports(9i 11i)
• Dream weaver
• Informatica (8.5 9)
• C
• C++
• Java
• Java Script
• Win runner (7.5 7.6 8.0 8.2 9.2 )
• Load Runner(8.1 9.5) .

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

Sr. Business System Analyst

Responsibilities:

• Analyzed requirements for Regulatory Compliance in Property Insurance.
• Interacted with teams both onsite and offsite to gather requirements.
• Worked with the customer to define and document the business processes, and business rules.
• Worked with the SAP Team to document process improvements and gather requirements.
• Analyzed the “AS-IS”, “TO-BE” processes to understand the key findings, the short term considerations, the long term considerations and its benefits
• Worked with users to analyze current business processes and procedures to help identify gaps in areas of process improvement and documented all of the existing operational processes.
• Involved extensively in end-to-end data analysis, documentation to map data, workflow, and processes from disparate sources and SME’s.
• Created logical & physical data models, database design and performance tuning processes to ensure clean data transfers.
• Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.
• Documented Business and Test Plans based on gathered requirements; involved in executing existing test scripts, writing and updating new test scripts.
• Worked in maintaining required organization and project team communication between all teams involved in the migration process.
• Involved in implementation phase, produced required documentation for customer as well as in house .

Confidential, Des Moines, IA

Business Analyst

Responsibilities:

• Gathered requirements through open-ended discussions, brainstorming sessions, and prototyping ; and facilitated use case sessions for the existing use cases and identified use cases.
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements with Business Teams
• Guided Project Manager in creating correct documentation in order to follow the Iterative methodology.
• Creation of Data Dictionary describing data model of Compensation database Reporting.
• Provided on the job sessions for the Business Analysts in order write the use cases to the correct level of abstraction for the projects that practiced the Iterative Methodology.
• Used CMMI in integrating organizational functions, set process goals and priorities, provide guidance for quality processes.
• Developed the Business Process Model for the current state and future state for each area of the Broker’s Comp Project and identified the Business Use Cases.
• Trained the BA team in identifying the Business Use Cases from the BPM.
• Wrote SQL Queries to create tables, stored procedures and performed data analysis, data mapping using Microsoft SQL Server Management Studio.
• Worked extensively with SMEs and performed Gap analysis to arrive at the gaps between current and future systems and the modules to be impacted.
• Developed the System Requirement Specifications (SRC) and Functional Specifications (FC).
• Identified inefficient methodologies that are being practiced within the projects and provided the suggestion to the PMO in order to expedite/improve the quality of same.
• Documented the user requirements analyzed/prioritized them and converted them as system requirement that must be included while developing the software.

Confidential, Winter Park, Orlando

Business Analyst & Quality Analyst

Responsibilities:

• Conducted interviews, to gather and analyze the requirements as well as Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Performed workflow, process diagram, and Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements and to derive requirements from the existing system.
• Involved in designing detailed Use case, Business Requirement Documents and Functional Specification documents as well as Interfaced with business users to prepare, update Business Process Requirements (BPR) and Software System Requirements (SSR).
• Involved in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Extensively used SQL queries and RDBMSfor organizing customer data.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT); effectively communicated the (UAT) results between users and development team to provide recommendations for Application change requests (ACR).

Confidential, Boston, MA

Business System Analyst & Quality Analyst

Responsibilities:

• Gathered user, business requirements through interviews, surveys, prototyping, and UI (User Interface). Analyzed and prioritized the gathered requirements that must be included in the developing software.
• Planned and defined system requirements, created Use Case Diagrams, Activity Diagrams, Sequence Diagrams for respective requirements using MS Visio.
• Prepared Logical Data Models that contained set of diagrams, Business Requirement Documents, supporting documents, essential business elements, detailed definitions, and descriptions of the relationships between the actors.
• Performed Unit testing using the Team Track debugging tool, job monitoring, SQL queries supporting functional, UAT, regression, and performance testing.
• Created test cases and test scripts to check the functionality of application (UAT).
• Performed manual front-end testing to check all functionalities of different modules.

Confidential, Lincoln, RI

Business Analyst

Responsibilities:

• Gathered user, business requirements through interviews, JAD sessions, and observations from management, SME, vendors, users, other stakeholders, Fixed Income Portfolio managers; Analyzed and prioritized them as system requirements that must be included in the software.
• Planned and defined system requirements to Use Case Scenarios; created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Scheduled meetings with developers, system analyst, testers to collaborate resource allocation and project completion using MS Project.
• Involved in Interface testing both functionally and manually.
• Created and managed project templates, use-case project templates, requirement types and trace-ability relationships in Requisite Pro.

Confidential

Business Analyst

Responsibilities:

• Analyzed and evaluated existing functions and business processes related to payroll, employee benefits, position control and human resources processing.
• Interfaces with functional unit process owners and users to identify, define and document operational needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Defined and documented human resources systems transactions and processes in support of processes defined by functional unit process owners.
• Performed functional configuration tasks for the human resources modules to satisfy requests from end users for fixes, changes, and enhancements.
• Performed unit and integration testing and troubleshoots problems, after release strategy changes and/or upgrades and other functional configuration changes have been created and makes changes in configurations to resolve errors.
• Interfaced with users to interpret and clarify functional configuration details and process change requirements involving SAP human resources modules.