SUMMARY

• Professional Business Analyst having extensive experience through Finance, Banking, Insurance, & E - Commerce clients.
• Experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methods like Rational Unified Process (RUP), Agile and Waterfall Method.
• Expertise in Business Modeling and UML Diagrams (Use Case Diagrams, Activity Diagrams, State Diagrams) using MS Visio/Enterprise Architect/Rational Rose.
• Experience in business process modeling, requirements gathering, As-Is & To-Be Analysis, Fit-Gap Analysis, feasibility studies, experience in evaluating several file format strategies
• Extensive experience in authoring Business Requirement Documents (BRD) by gathering Business System Requirements, defining Business Processes, GAP Analysis, Test Case preparation, system testing, and User Acceptance Testing (UAT),
• Proficient in transforming business requirements into user requirement specification, Functional Requirement Specifications Document (FRD) and Use Case Narratives.
• Well versed in conducting effective and productive joint application development (JAD),) sessions with SMEs, software developers and QA teams for project meetings.
• Strong visual modeling, business process modeling skills using Rational Unified Process (RUP), Proficient in utilizing Rational Rose, Enterprise Architect, MS Visio for data mapping & process flows
• Strong knowledge in developing use case models, Writing use case narratives, activity diagrams, state diagrams based on UML methodology
• Experience in creating wireframes/screen mock ups using MS Visio
• Skilled in collaborating with executives, clients, colleagues and technical resources with diverse background.
• Proven ability as a team player and to work independently with excellent communication and people skills and presentation skills

TECHNICAL SKILLS

• Agile (Scrum)
• Rational Unified Process (RUP)
• COGNOS
• SQL
• MS Visio
• MS Project
• Rational Rose
• Rational Requisite Pro
• Enterprise Architect
• Use Case Diagrams
• Activity Diagrams
• State Diagrams
• MS Office.

PROFESSIONAL EXPERIENCE

Confidential

Business System Analyst

Responsibilities:

• Analyzed the business reasons for pursuing this project including the major benefit to be realized by the business upon the project’s completion.
• Assisted in determining needed resources and establishing overall project plans, and prepared project outline
• Adherence to Agile Methodology using to define the development life cycle
• Interacting with business users, understanding their business processes.
• Analyzed and documented differences between the As-Is and To-Be processes.
• Identified Gaps in the system and Performed Gap analysis for new requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.
• Interviewed Business users and stakeholders to understand problems faced by business process and evaluated possible solutions.
• Gathered user requirements through Joint Application Development (JAD) sessions, specified system interfaces and documented operational requirements
• Developed Business Use Cases for new product functionality after conducting requirements elaboration sessions with business user.
• Developed Activity Diagrams and Use Case Diagrams using MS Visio (Business Process Modeling) for the application after thorough fact-finding with product management team and analysis of business workflows and system requirements.
• Produced accurate, detailed, and quality documentation.
• Work closely with developers in translating business requirements into design specifications.
• Made recommendations to development teams regarding the design and implementation of any missing functionality
• Participated in daily and weekly meetings addressing project and progress issues.
• Assisted in the development of Test Plans and Test Scripts and performed system testing
• Participated in walk through and Defect Reporting meetings periodically.
• Prepared high level user documentation and facilitated UAT with the stakeholders and business users developed training plans and facilitated in executing them.
• Created Standard Cognos Reports using Report Studio and Ad- Hoc Reports using Query Studio.
• Trained Business users to use Query Studio and Cognos Connection using Cognos 8.3.

Environment: Agile (Scrum), Use case Analysis, UML Diagrams, SQL, Cognos, MS Office, MS Project, MS Visio

Confidential, Baltimore, MD

Business Systems Analyst

Responsibilities:

• Involved in understanding Siebel 2000 functionality and documenting the Data Fields.
• Attended presentations from Microsoft, Net Suite and SalesForce.com and facilitated the business to choose the new CRM tool.
• Participated in Joint Application Development (JAD) sessions by convening project sponsors, end-user representatives, development team members, subject-matter experts, technical personnel, and different stakeholders to communicate their perspectives with each other, resolve any issues and come to consensus.
• Identified Use Cases and wrote Use Case Narratives.
• Worked closely with the development team to help them understand Use Case Narratives.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements
• Handled the development of business requirement documents (BRD) resulting from JAD sessions.
• Gathered Business Requirements from users and used Enterprise Architect for documenting the requirements.
• Involved in maintaining Requirements Traceability Matrix (RTM).
• Participated in identifying opportunities and parameters for business process improvements.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to release multiple iterations of the deliverable over the span of the project lifecycle; propounded early development and base-lining of a robust executable architecture.
• Created Use Case Diagrams and Activity Diagrams using Enterprise Architect.
• Assisted QA department to write and execute Test plans and Test Cases.
• Wrote SQL queries to test the database backend.

Environment: RUP, Enterprise Architect, Use case Analysis, UML Diagrams, SQL, MS Office, MS Project

Confidential, Hatfield, PA

Business Systems Analyst

Responsibilities:

• Worked with different business users to develop Vision Document and Business Requirement Specifications and gathered Business and Functional Requirements.
• Documented the AS-IS Business Workflow adhering to UML standards.
• Participated in JAD Sessions for gathering requirements from SME’s. Played the role of a Facilitator as well as Scribe in the JAD session.
• Documented Meeting Minutes from the JAD Session as well as responsible for getting a sign-off on them from the JAD participants.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
• Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created “TO-BE Business Process Workflow” diagrams (Activity diagrams) in MS VISIO.
• Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Managed all the requirements and making requirements available to all team members.
• Wrote Test Cases and walked the QA team through the Test Cases to make sure they understood them properly.
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Benchmarking functional requirements met against those expected by running test cases and writing SQL statements and SQL queries to retrieve and check database contents
• Co-coordinated the UAT with the SME’s to make sure that all the Business Requirements are addressed in the application.

Environment: Use case Analysis, UML Diagrams, SQL, MS Office, UAT, MS Project, MS Visio

Confidential, NYC, NY

Business Analyst

Responsibilities:

• Involved in understanding Confidential ’s current business as well as their current systems.
• Created As-Is Business Process Models using MS Visio.
• Conducted JAD sessions with Sales Rep, Sales Manager, Campaign Analysts and Analysts Managers to identify business rules, functional requirement and non-functional requirements.
• Created Functional Requirement Specifications following the Agile Methodology using Rational Requisite Pro.
• Created Wire frames and Activity Diagrams using MS Visio to outline the “To-Be” screens and “To-Be” processes respectively.
• Participated in Daily Scrums to reports the daily work status.
• Conducted Requirement walkthroughs with Developers and QA team to help them understand the requirements and identify feasibility issues, if any.
• Involved in creating Test Cases and participated in Manual Testing.
• Used Rational Clear Quest to report defects.
• Conducted Bug Triage with QA and Development team to go over the defects.
• Created Release Notes to support the monthly releases.

Environment: Agile (Scrum), Rational Requisite Pro, Rational Clear quest, Use case Analysis, UML Diagrams, SQL, MS Office, MS Project, MS Visio

Confidential, New York, NY

Business Systems Analyst

Responsibilities:

• Created “As-Is Business Models”, required for auditing purposes as well as to be used as standard operating procedures, by meeting with SME’s from underwriting, finance, customer service, marketing and fulfillment departments.
• Facilitated brainstorming sessions with the SME’s from underwriting, finance, customer service, and fulfillment departments so as to capture self-service portal requirements.
• Created Wireframes for the self-service portal and authored the Functional Requirement Document.
• Conducted Wireframe’s and Functional Requirement Document walkthroughs with the Business Owner’s and took a sign-off.
• Created “To-Be Business Models” based on UML Methodology using Enterprise Architect.
• Worked closely with the web development team to help them understand the requirements and supported the implementation efforts by answering questions of the developers related to the business or requirements.
• Identified Use Cases and wrote Use Case Narratives.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.

Environment: Enterprise Architect, Use case Analysis, UML Diagrams, MS Office, MS Project, MS Visio