OBJECTIVE

• Seeking a challenging position in an established organization as a Business Analyst/ Systemsin Healthcare, IT and Retailto design and develop enterprise information systems by effectively utilizing my technical and business domain experience

SUMMARY:

• Highly Analytical, enthusiastic, innovative and motivated Business Analyst with 7 years of experience in Business Analysis, Requirement Gathering, Stakeholder Management, System Analysis, Technical Documentation, Change Management, OOD/A, Software Validation, Quality Assurance, Manual Testing, DW, ETL and BI
• Successful, progressive experience in all phases of Software Development Life Cycle (SDLC) methodologies like Waterfall, Rational Unified Process, Agile, SCRUM andLEAN
• Comprehensive experience in SWOT analysis, GAP Analysis, As - Is and To-Be Business processes
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaire, interviews JAD sessions, brainstorming sessions and managing project teams
• Experience in developing Functional Requirement Specifications (FRS) and BusinessRequirementDocuments (BRD) and configuration documents
• Created Requirements Traceability Matrix (RTM) to capture, document, communicate, manage and track requirements
• Strong experience documenting the Use Cases and preparing UML diagrams such as Use Cases, Activity, Classdiagrams, Sequence Diagrams and Data flow diagrams using MS VISIO, Rational Rose and Visual Paradigm
• Experience in ProjectManagement i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting,Risk Management, submitting project status reports and following up on user change requests
• Experience in ER Modeling, Data Modeling (Logical and Physical Design of Databases), Normalization, building ReferentialIntegrityConstraints and runningSQL queries for ETL (Extract, Transform, Load), BusinessIntelligence and DataValidation
• Involved in Test Planning, Test Preparation,Test Execution, Issue Resolution and Report Generation to assure compliance with the Business Requirements, Manual Testing, conductingUser Acceptance Testing (UAT) and documentation of Test Cases
• Have exposure in educating and internal customers on business systems and procedures, working with other analysts and QA teams to set priorities and schedules
• Knowledge of industry standards like ITIL, HIPAA, and ‘best practices’ models
• Excellent written and oral communication skills, analytical, problem-solving and decision-making skills, proven ability to manage small, mid and large-scale projects and to interface with stakeholders with Client relationship management skills

TECHNICAL SKILLS:

Requirements Tools: Confidential Requisite Pro, Doors, Caliber-RM

ServerTools: Confidential Lotus, Mirth Connect, Edge Servers

Programming Language: Java/J2EE, C/C++, SQL, PL/SQL

Web Technologies: HTML, XHTML, XML, CSS, JavaScript

Databases & Tools: MS SQL Server, MySQL, MS Access, SQL Developer

Modeling & Wire framing Tools: MS-Visio, Rational Suite, Enterprise Architect, Visual Paradigm, ErwinOperating Systems

Windows XP/NT/Vista/7/ServerOffice Suite: MS-Word, MS-Power Point, MS-Excel, MS-Project, MS-Outlook, SharePoint

BI & ETL Tools: Crystal Reports, Cognos, SSRS, SSAS, Informatica (ETL), SSIS

Bug Tracking & Testing Tools: JIRA, Rational Clear-Quest, Quality Center, Rally, QTP, Bugzilla

PROFESSIONAL EXPERIENCE:

Confidential

Sr Business Analyst

Responsibilities:

• Elicit and analyze client’s requirements and communicate to the team throughout the project lifecycle.
• Analyze and suggest areas for improvement in internal processes along with possible solutions
• Create logical flow diagrams and write use cases and process documents defining the process
• Configure different Mirth Applications - Results, MSO, Connect
• Develop logic to modify and manipulate HL7 messages to match vendor specs
• Create test scenarios, test plans and executed test cases to deliver quality results to clients
• Review the status reports of team members and addresses issues as appropriate
• Manage vendor interaction and expectations regarding development efforts and communicate effectively with vendors to identify needs and evaluate alternative technical solutions
• Identify and defined functional requirements for upcoming product releases/upgrades
• Create and executed the deployment plans and revised as appropriate to meet changing needs and requirements
• Experience in integrating with SBS (GE) - Centricity, Allscripts, eCW, NextGen, CPSI, Meditech
• Implemented Single Sign On (SSO) functionality utilizing SAML token insertion
• Assess capabilities of the product and suggested improvements where needed
• Keep Project stakeholders and project manager informed of status of development effort and serves as liaison between development staff and project manager
• Involved in Issue assessment, Risk analysis and Change management to articulate and resolve the business needs
• Worked with business stakeholders in creating user acceptance criteria and conducted/coordinated UAT
• Lead the technical requirements for the deployment of for Confidential and the implementation at Client Sites
• Communicate and enforce coding standards as needed
• Manage technical resources within budget and project schedule
• Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation
• Create report metrics to cover the growth of the product
• Track and maintain utilization reports of the solution
• Work on creating statement of work for different projects, outlining the scope of implementation
• Create use cases and process documentations
• Manage multiple projects simultaneously for quick implementation
• Spearhead configuration and implementation of organization wide CRM utilizing Intuit, Quickbase.
• Help create and maintain user database utilizing MS Access.
• Assisted Project Manager in preparing project plan, time line, high level-scoping document, stakeholders and resource identification
• Meet with Business Process Owners, SME (Subject Matter Experts) and Marketing Team for Requirement gathering in Definition Stage
• Gather Functional Requirements for creating data requirements, work flows, user interface requirements, User Interface specifications, requirements traceability matrix (RTM) and Use cases
• Provide the management with test metrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings
• Participate in product release and deployment at end-user site, after successful development and testing of the product

Environment: MS Visio, Java,Microsoft Office 2010, Confidential Lotus Notes, SQL, Mirth connect, Mirth Results, MS Project

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Conducted problem opportunity analysis, user interviews, gathered, analyzed and documented business requirements based on the analysis of HIPAA transaction processing workflow model
• Conducted customer interviews to define and document user requirements for custom SharePoint applications
• Reviewed Project Charter Documents, authored Business Requirement Document (BRD) for tagging and tracing to Use-Case specifications, System Requirements Specification and UI Functional Specification documents
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
• Involved in ICD9 and ICD10 gap analysis process and used HL7 standards.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML and Rational Rose
• Analyzed and prioritized HL7 V3 and CDA model for cancer diagnosis.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Payer network, payer path, Tiger.
• Assisted client in developing content and materials; recommended enhancements and identified new business requirements.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure all requirements will be covered in scripts and tested properly.
• Participated in the bug review meetings, updated requirements documents as per business user feedback and change in functionality of application.
• Assisted the user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation was in place.

Environment: Microsoft Office 2007, Rational Rose, Requisite Pro, HTML, SQL/MYSQL, Microsoft Visio, ClearQuest, C/C++, Visual Basic, XML.

Confidential, Emeryville, CA

Business Analyst

Responsibilities:

• Gathered the business requirements from the users and stakeholders by face-to-face questionnaire interviews, prioritized those requirements, and documented them then and there on the available system.
• Played a vital role to ensure the methodology delivered work’s progress and documentation; replaced a traditional methodology of SDLC and suggested and implemented a new one.
• Developed a test plan and test cases according to the requirements; clearly stated how, when and where test plan is going to be executed.
• Acted as a liaison between the IT and business resources; Acted as a resourceful candidate between those two.
• Interfaced with SMEs to prepare BRD documents for ongoing projects; take first-hand information from them and correspond it while preparing BRD.
• Utilized RUP to configure and develop process and procedures for ongoing projects; actively involved in all the four phases of RUP-Inception, Elaboration, Construction, and Transition.
• Identified growth prospect (where we are and where we can be) and recommend solutions to be at better off.
• Conducted a SWOT analysis to figure out Strengths, Weakness, Opportunities, and Threats; Performed proper blend of those to gain competitive advantage.
• Created a database and linked them with one another in Microsoft Access and thereby retained all the necessary data for future retrieval.
• Participated in full implementation life cycle of a project from requirements analysis up to the end, i.e. implementation.
• Managed, coordinated and lead a team towards the of tasks; put the team members in a learning curve so that everyone can be equally productive.
• Involved in data quality, data mapping and validation issues with other members.
• Prepared weekly status reports to report what’s going on and also disseminate the progress report to all the team members.

Environment: Microsoft Office 2007, Oracle 10g, Java, J2EE, Rational Rose, Requisite Pro, HTML, SQL/MYSQL, Microsoft Visio, Clear Quest, XML, HTML.

Confidential, Long Beach, CA

Junior Business Analyst

Responsibilities:

• Gathered the requirements from stakeholders and users by meeting them personally and by interviewing them. Utilized Requisite Pro to prepare a BRD by complying with the HIPAA regulations.
• Gave functional specs to the requirements gathered and communicate it to the developers.
• Developed a use case and UML diagrams using ERD; depicted clear relations associated between the entities.
• Prepared Work Breakdown Structures (WBS) to comply with the triple constraint: time, cost and scope.
• Conducted Lean Analysis throughout the project and conveyed my team a message, “Think big, act small, fail fast; learn rapidly”.
• Prepared a roadmap for a product that can exceed market and user expectations.
• Followed Prototype model of SDLC in developing software.
• Created and implemented test plan and thereby assisted Quality Analysts to test the product in a timely manner.
• Interfaced with Quality Analysts for unit, integration, system and User Acceptance Testing.
• Interfaced with top management to ensure that IT initiatives and involvement are clearly communicated and understood.
• Reviewed and analyzed the business environment and identical process improvements.
• Evaluated alternative solutions and recommend solution that best meets the need of the business.
• Defined and planned software releases in accordance with other software applications.

Environment: MS Visio 2007, MS Office 2007, .Net, VB.NET, ASP.NET, Java, PHP, ERD and Extended ERD, XML, HTML, DHTML.

Confidential

MIS Analyst

Responsibilities:

• Defined the scope and business rules of the project, gathering business requirements, and documented them textually or using models.
• Conducted user interviews, JAD sessions for deriving and writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS) documents.
• Reviewed and analyzed the Business Requirements, performed gap analysis.
• Wrote high level and low-level Use Cases, Activity Diagrams/State Chart Diagrams and Robustness Diagram using MS Visio.
• Understood and resolved conflicts between Clients and production Staff.
• Categorized, prioritized and scrubbed requirements to manage project scope. Used attributes such as priority, status and difficulty for each requirement to bring order in organization and prioritization of the project.
• Involved in preparing flow diagrams for the decision logic using Visio tool.
• Conducted GAP analysis on the conversion process.
• Involved with regular walk through and meeting to discuss bottlenecks in the system and possible solutions with the development team.

Environment: MS Visio 2000, MS Office 2003, HTML, XML, C, C++, VB6