SUMMARY

• Over 7+ years of experience working as a Business Analyst in Finance, Banking, Health Care and Pharmaceuticals Domains.
• Strong experience working in Software Development process using Waterfall and Agile methods.
• Proficient in working with users and stakeholders to gather requirements, analyze them and subsequently use design tools to model the requirements.
• Experience in preparation of the System Requirement Document (SRD) / Functional Requirement Document (FRD) based on the approved Business Requirements Document (BRD).
• Worked in Cross Functional team environment with expertise in Onsite and Offshore co - ordination activities.
• Experience in identifying various business processes by Use Case models such as Process Flows, Context, ER, Sequence, Swim lane and Activity Diagrams.
• Performed Gap analysis, SWOT analysis, Risk analysis, Cost-benefit analysis.
• Experience in Defect management process using HP quality center application.
• Experience in Change Management System using TrackWise.
• Experience in creating user documentation, user training, deployment process planning and post- production support documentation.
• Authored and reviewed test scenarios and test cases for UAT.
• Assisted in regression testing to support pre and post implementation of applications and production issues along with QA and other business groups, in addition to maintaining Test Matrix and Requirements Traceability Matrix (RTM).

TECHNICAL SKILLS

Methodologies: Waterfall, Agile & SDLC

Software Packages: MS SQL 2008/2012, MS Office (Word/Excel/Access, PowerPoint), MS Project, MS SharePoint, Dream Weaver, MS Visual Studio, Adobe Photoshop

Business Tools/ Screen Design: Rational Suite (Requisite Pro, Rose, Clear Case), MS Project, UML, MS Visio, Rational Enterprise Suite, JIRA, Test Director 7.6, HP Quality Center 9.2, ATG, IRise

WebTechnology/ Server: HTML, XML, HTTP, MS Office (Word, Excel, PowerPoint), MS Project

Operating System: Windows XP 7, MS-DOS, Win 95/98/NT/2000/XP/Vista

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
• Authoring Validation Project Plan, requirements specifications documents, test plans and protocols, test scripts for user and functional testing.
• Performed Risk Assessment, Management and Mitigation.
• Identified and quantified Credit Risk, Operational Risk and Market Risk.
• Documented Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Maintained requirements in HP Quality Center for testing purposes.
• Test scenario development and Defect Management using HP Quality Center.
• Providing assistance to UAT managed through HP Quality Center.
• Providing post Go-Live support.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, using UML.

Confidential, Kenilworth, NJ

Business Analyst

Responsibilities:

• Facilitated and scribed JAD sessions, user meetings and interviews to extract business requirements documented using Use Case Modeling, Process Flow diagrams and BRD, SRD FRD, NFRD documentation.
• Strong understanding of GxP quality guidelines.
• Worked on Operational Qualification (OQ) and Performance Qualification (PQ) including writing and reviewing protocols and reports.
• Created Report Mockups and Mapping documents for the Error Reporting.
• Monitored the project processes, making periodic changes, authoring progress and completing reports which were then submitted to the Project Management Office (PMO).
• Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements.

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Coordinated to design and document Business Requirement Documents, Functional Specifications and Technical maps.
• Held requirement gathering sessions with Business Owners and SME’s.
• Created User Interface document (UID), Wireframes, and Prototypes to help developing user interfaces.
• Maintained frequent interaction with customers and compared their expectations with designed “User Interface” to determine ways to improve for better customer experience.
• Involved in developing Test plan and Test cases based on Use cases and Functional Specifications.
• Conducted training sessions and updated Product Manual upon successful delivery of each sprint.
• Initiated proactive efforts to resolve issues reported by business post-production.

Confidential - Queens, NY

Business Analyst

Responsibilities:

• Analyzed and collected business requirements, identified system interfaces and created the requirements specification document.
• Documented use case specifications on the basis of requirements gathered from stakeholders.
• Responsible for design, information architecture and user experience of newly proposed websites portals and web-based applications.
• Developed Requirement specifications and process diagrams including context diagram and dataflow diagram.
• Helped in developing Test Matrix and Requirements Traceability Matrix (RTM).
• Extensively worked with quality analysts to make sure that the functionality meets requirements.
• Conducted walkthroughs with development & Test teams and stakeholders.
• Helped Reporting team with SQL query building for efficient reporting.
• Transformed documents to UAT Test Plan, UAT Test Case, and UAT Defect Log.
• Involved in creating Manual test cases for HP QC.