SUMMARY

• Over 7 years of experience as a Business Analyst in Worked in diverse domains like Banking, Insurance and Retail.
• Accomplished in Business Analysis, System Analysis, Quality Assurance and Project Management with extensive experience in business products, operations and Information Technology.
• Strong domain knowledge on AML concepts in the areas of CDD, OFAC, transaction monitoring, Fraud and suspicious activity reporting.
• General understanding of Accounting process including general ledger and account reconciliation.
• Proficient with various SDLC methodologies such as RUP, Agile(Scrum) and Waterfall
• Understanding of Data Warehousing, Business Intelligence Reporting, analyzing Fact Tables and Dimension Tables.
• Proficient with Unified Modelling Language (UML) (Use cases, Activity Diagrams, Sequence diagrams, ER diagrams etc.)
• Experience in delivering extensive documentation but not limited to Functional Specification Document(FSD), Business Requirement Document(BRD) and Technical Design Document(TDD)
• Strong knowledge in creating User Stories and analyzing test scenarios
• Expert in developing, writing and maintaining gap analysis, business requirements and technical documentation.
• Knowledge in conventional and non - conventional requirement gathering techniques such as interviews, questioners, and JAD sessions.
• Expertise in Data Quality Processes which includes Data Mapping, Data Mining, Data Validation and Data Cleansing.
• Worked extensively with QA Team in understanding and documenting Test Cases, System Test Plans (STP).
• Worked collaboratively with the Development and Quality Assurance teams during the Test Life Cycle and experienced in performing User Acceptance Testing.
• Experienced with production of documentation using templates, following writing standards for documentation, use cases using Rational Unified Process (RUP).
• Hands on experience in project management activities including scheduling project kick off meetings, creating project schedule, coordinating with cross functional groups and also well versed in project management tools like MS-Project for status reporting and planning.
• Proficient in RDBMS Technologies such as MS-SQL Server 2000, Oracle 8/8i/9i and MS Access.
• Proficient in troubleshooting and debugging skills on multiple applications and systems.
• Experience working with business users as well as Senior Management.
• Proven ability to serve as a liaison between technical developers and product management.
• An organized professional with excellent verbal and written communication, presentation and problem solving skills.

TECHNICAL SKILLS

Software Methodologies: Agile (SCRUM), Waterfall Model, RUP

Business Modeling Tools: MS Visio, Rational Requisite Pro

Databases: MS Access 2003/2007, Microsoft SQL Server

Software Tools: JIRA, Confluence, Blueprint

Requirements Tools: HP Quality Center, Rally, TFS, JIRA + Green Hopper

Testing Tools: SOAP UI, Postman, Versionone, HP Quality Center

ETL and Reporting Tools: SQL Server Data Tools - Business Intelligence, SSRS, SSIS and SSAS, Tableau Desktop

Microsoft Office Suite: MS Project, MS Word, MS Excel, MS SharePoint concept, MS PowerPoint, MS Visio

Operating Systems: Window Server 2003/2008R2/2012, Windows XP, Windows 7, Windows 8, Mac OS

PROFESSIONAL EXPERIENCE

Confidential, Salt Lake City, UT

Business Analyst

Responsibilities:

• Assisted in identifying, developing and/or tracking solutions to Plan of Actions and Milestones.
• Gathered and documented the requirements, developed Use Cases, Workflows, Screen Mockups and managed entire functional requirement life cycle using RUP.
• Provided subject matter expertise in deposit systems like Time deposits and certificate deposits.
• Worked on Market linked time deposits introduction, its impact on the interest rate offered.
• Involved in Identifying security risks, threats and vulnerabilities of networks, systems, applications and new technology initiatives.
• Assisted testing team in strategizing the Test Plan, executing Test Cases using HP quality Center.
• Extensively performed Black Box testing and assisted in Regression Testing in order to test the implementation and operation of firewalls, intrusion detection system and enterprise anti-virus system.
• Verified unit test execution from developer’s team in Team Foundation Server and uploaded report to Quality Center.
• Assigned JIRA issues to business groups as issues were closed and moved to UAT environment.
• Worked with the clients on the final signing process in the User Acceptance stages.
• Used Tableau Desktop for analytical reporting and graphical presentations of key performance indicators (KPI).
• Queried Relational Database using SQL to resolve operational issues by modifying and creating database schemas.
• Managed multiple work streams and deliver results in a timely manner; Meticulously followed-up and followed-through issues and actions and drives them to closure in a timely manner; Work closely with the Development team to identify and communicate critical paths.

Environment: MS Office, Microsoft Visio, UML, RUP, SQL, HP Quality Center.

Confidential, Mahwah, NJ

Business Analyst

Responsibilities:

• Gathered requirement from various sources like Keys Business stakeholders and Business sponsor.
• Converted requirement into documents like BRD and FRD along with Use Case.
• Created UML diagrams such as Business Flow Diagrams, Use Case, BPM and Activity Flow in coordination with technical team using MS-Visio.
• Facilitated sessions and engaged with SME’s and appropriate resources to support and plan requirements definitions.
• Created Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
• Used Interview and Brainstorming methods to gather high level requirement.
• Followed Iterative Software Development Life Cycle Process (SDLC) as per Rational Unified Process (RUP).
• Facilitating JAD sessions for communicating and managing expectations of SME’s and Stakeholders
• Successfully handled Change Request using Rational Requisite Pro and implemented them on the system.
• Facilitated meetings with SME’s in order to gather requirements related to business, data definition.
• Prepared monthly Status Reports for Enhancement Requests to the project team that was used in efficient tracking and monitoring of open issues of the project.
• Conducted Impact Analysis to check how system will respond to new change request.
• Performed manual testing in UAT testing phase and reported the bugs.
• Created simple SQL queries over the data base.
• Assisted the Testing Team in creating Test Case, Test Script and Test Plan.
• Involved in weekly walkthroughs and inspection meetings to verify the status of the testing effort and the project as a whole.
• Created Requirements Traceability Matrix based on high level requirement including process and project views.
• Worked with UAT team to prepare a user document and business process document for reference.

Environment: Agile (Scrum), UML Rational Rose, Word, PowerPoint, Visio, JAD

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Reviewed Project Charter with project sponsor and client manager along with program manager for every agile iteration.
• Wrote Scope and Vision of the Business Requirement Document and ensured all the requirements and processes were in line with SOX compliance.
• Managed project timelines and tracked progress of deliverables in order to keep project on track.
• Documented Functional Requirement Document and Business Requirement Document.
• Evaluated business requirements. Participated in the process of analyzing the current activities in order to recommend solutions for process improvement.
• Analyzed and documented problems and explained requirements to development and testing team.
• Identified potential test cases and shared with testing team. Reviewed test plan with stakeholders.
• Involved in Daily Scrum meetings with the team. Followed Agile methodology.
• Participated in User Story Creation and Sprint Creation.
• Suggested measures and recommendations to improve the current application performance with the aid of SCR (Small Change request).
• Identified resources and scheduling conflicts; change in project scope; function as an escalation point to keep all the parties aware of overall project impact, facilitating management decisions at earliest possible time.
• Managed conflict and negotiated resolution by identifying business risk and recommend options to business stakeholders to make sound business decision.

Environment: Agile, Scrum, UAT, SOX, MS Office, MS Visio.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Worked with the Business users to understand the user requirements, layout, and look and feel of the dashboard to be developed.
• Analyzed the source data and handled efficiently by modifying the data types.
• Created Data Connections through Teradata and published on the Tableau Server.
• Developed Dashboards with Quick filters, Parameters and sets to handle views more efficiently.
• Built complex calculations in Tableau for various business calculations.
• Responsible for creating AD group for users to be added to access the dashboard.
• Responsible for creating CR’s for migration from development to QA and QA to production.
• Worked closely with WorldApp and Crossmark for setting up the SFTP servers for data transfers.
• Analyzed and designed a cross reference data table to compare the survey data between WorldApp and Crossmark.
• Involved in UAT testing along with the business for the Executive and COE view of the dashboards.

Environment: Teradata, Tableau, MS Power Point, MS Word, MS Access, SSRS

Confidential

Responsibilities:

• Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle using Versionone.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Versionone.
• Modelled the information and then came up with the requirements prioritization. Groomed the product backlog by screening out multiple versions of user input. Final prioritization was based on both, product and process requirements.
• Facilitated the daily stand up meetings, sprint planning sessions, retrospective meetings and managed the project development.
• Worked on a daily basis with the front end UX team in gathering requirements and designing the application in the required native Android and iOS form.
• Assisted QA team in assembling, evaluating, and reviewing testing strategies and test plans.
• Performed Unit testing, performance testing & regression testing and gave feedback to the team on the application performance on both android and iOS mobile platforms.
• Involved in UAT testing along with the business to meet client requirements.
• Evaluated business process requirements to ensure proper system configuration (i.e. Identifying key decisions, process changes, pain points, interface issues, training considerations).
• Involved in presenting during meetings with stake holders and concerned teams.

Environment: Version One, JIRA + Greenhopper, MS Visio, Rational Requisite Pro.

Confidential

Business Analyst

Responsibilities:

• Gathered the business requirements from users by utilizing methods like meetings, requirement workshops and conducting an impact analysis, Joint Application Design, SWOT and Cost Benefit analysis.
• Performed System Studies through JAD's and Decision Tree Analysis.
• Worked in an agile environment and involved in sprint planning, work estimation, sprint retrospectives and release planning.
• Worked on creating Business Requirement Documents, Functional Specifications Document and System Requirement Specification Document.
• Involved in Strategic Planning, Risk Analysis and Market research.
• Developed a thorough understanding of business processes, practices, and available supporting technology & documentation.
• Involved in presenting in meetings with stake holders and concerned teams.

Environment: MS Project, MS Visio, SQL Server, PowerPoint.