Business Analyst Resume Profile,NY - Hire IT People

AREAS OF Forecasting Risk Analysis Model Building Model Analysis

EXPERIENCE

Operations Management Operations Analysis Project Participation
Retail Management Outside Sales Inside Sales Customer Service
Account Development Market Research Negotiating Fraud Analysis

EMPLOYMENT

HISTORY

Confidential is a leading global financial services firm with assets of 2 trillion and is the leader in investment banking, financial services for customers, small business and commercial banking, financial processing, asset management and private equity.

Business Analyst/Reporting Analyst, Central Technology Operations

Work with internal business partners to find efficiencies through data analysis and root cause
analysis. Present findings to Senior Management.
Prepare and conduct monthly business reviews with business partners.
Create forecasts predicting the incoming volume of work
Develop and automate queries of key risk indicators KRI in business units
Visualize KRI's in a Tableau dashboard and publish to website

Risk Specialist, Consumer Deposit Risk Management

Responsible for ad hoc report requests
Responsible for creation and maintenance of database that monitors compromised card events
Created queries that created efficiencies for Fraud Prevention and Claims Processing groups
Created model that assesses performance of transaction scoring system
Created model that assesses fraud rates

Confidential is a diversified financial services company providing banking, insurance, investments, mortgage and consumer finance from 5,900 stores, the internet and other distribution channels across confidential and elsewhere internationally.

Operations Analyst

Confidential

Responsible for the publishing of daily, weekly and monthly reports
Special ad-hoc reporting analysis of merchant trends, claim trends, and inventory trends
Creation and maintenance of databases on Microsoft Access and Service Level Agreements

Network Analyst

Confidential

Participated in the project to install the Business Continuation Plan BCP servers to proprietary claim tracking system and to the imaging system
Served as liaison between production staff and technical department to resolve any issues experienced by users, escalating when necessary
Published SLA between Tech Support and Production Management, and between Tech Support and Technical Department

Work Director

Confidential

Backup on key reports to be sent to the Assistant Vice President
Backup for to the Work Director in ATM Fraud
Technical adviser on Visa View System
Backup on all functions within the Media Department

Work Director, confidential

Work with Operations Manager 1 to ensure work within department is completed in accordance
to Service Level Agreements SLA with department's internal customers
Create and maintain database for department's productivity reports
Create and implement processes that will make the department more efficient
Document all procedures within the department
Research claims presented for any losses that may be attributed to the department
Develop and maintain relationships with vendors
Leader in the User Acceptance Testing program of web site developed to communicate the
status of Correspondent Bank Regulation E claims
Participated in a project's successful implementation of an incoming fax server interface with
FileNet imaging system
Participated on the ongoing project to enhance the Dispute Automated Tracking system
Presented value-added solutions to senior managers

Operations Processor 3

confidential

Process charge backs for customers as mandated by Regulation E and Visa Regulations
Process charge backs for Correspondent Banks' Regulation E claims

Business Development Officer, confidential

Service existing businesses and recruited new commercial accounts through the sales of
banking products and services targeting companies with sales of 1 million to 20 million
Partner with other businesses within bank to give business accounts diversified product offering

Bennett-Bowen Lighthouse, confidential

Bennett-Bowen and Lighthouse is a distributor of safety equipment and supplies servicing counties of Los Angeles, Orange, and Riverside.

Outside Sales

Responsible for developing new accounts in the Orange County area through prospecting and cold calling, Also responsible for re-establishing business relationships with inactive customers

COMPUTER SAS, Tableau, Brio, SQL, Crystal Reports 9.0, Microsoft Office, Excel

SKILLS Word, Access, PowerPoint, SPSSx, Micro TSP, FDR, Hogan, AXCIS

FileNet Imaging System, Unix, Various Web-Based Technologies

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Business Analyst Resume Profile

NY

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