Business Analyst
Business Analysis · Supply Chain Optimization · Global Logistics Design · Operations Optimization · Project Management

CAREER FOCUSHighly motivated business professional seeking a Supply Chain/Business Analyst position, where my experience, skills and knowledge can make a difference. Eager to add value through an MBA level thinking, technical skills in business research, analysis and project management, and passion about identifying business problems and devising solutions on a tactical, structural and strategic levels.

QUALIFICATIONS

Project Management: Managed multiple projects including the development of a Line-Haul connection between San Francisco and Los Angeles and large scale purchasing commoditizing project.
Technical Skills: Experienced with BaaN ERP system; Proficient in Excel (Statistical Analysis using pHStat, V-lookup, Pivot Tables, Macros); Advanced usage of MS Office (Outlook, Word, Power Point); MS Project; Crown Data Systems & Lotus Notes.
Management & Leadership: Experienced in managing teams of up to 20 people; Performed daily administrative oversight and coordination of the office staff and drivers work - assign tasks, set completion periods, review work, coach and train new-hires. 
Problem Solving: Devised solutions for saving time, cutting costs and increasing productivity. 
Operational Skills: Over 5 years of experience with planning, scheduling and monitoring the movement of shipments in accordance with the company guidelines, customer expectation and government regulations.
Communication: Effectively interacted with multi-culture team members; Strong public speaking and presentation skills.
Personal Attributes: Enthusiastic with positive working style and demonstrated sense of urgency; Ability to quickly learn and apply new concepts, procedures and techniques. 

WORK HISTORY

Confidential, Hercules, California - Supply Chain Administrator 06/2012 – presentOversee and support the Mechanical, Chemical and Electrical purchasing groups with sourcing, logistical and inventory projects. Manage a high scale commoditizing project for updating and cleaning up the LSG’s purchasing information in the ERP system.

• Saved hundreds of hours of manual data entry labor through proposing and managing a project for creating scripts for uploading mass-changes into the BaaN ERP system. Wrote work instructions and assist the IT department with writing the scripts.
• Actively involved with the Supplier Quality Management. Introduced a spreadsheet, helping the buyers keeping a track of suppliers’ quality documents and their due dates. Involved with vendor performance evaluation and creation of approval and VCAR letters.
• Facilitated a cost reduction project, coordinating with the logistics and purchasing departments. Reduced the logistics cost by 2% through identifying suppliers using expensive transportation modes and working with buyers on changing them.
• Managed an inventory optimization project. Collaborated with buyers and planners on finding the best solutions for excess inventory reduction.

Confidential, South San Francisco, California - Business Operations 02.2004 – 06.2012
Conduct business analysis and support the superiors with operational and strategic decisions. Maintain the efficient operations through constant trouble shooting, staff guidance and overall operational support.

• Lead multiple projects, including business development project (advanced marketing and key account management activities for relations development with current and prospective customers) and planning and implementation of a major line-haul connection between San Francisco and Los Angeles
• Conduct weekly assessment of the operational efficiency through collection and analysis of essential metrics and KPI. Improved the performance through: re-designing route schedules; cutting/replacing unnecessary processes; establishing SOP for avoiding data input errors and information redundancy; altering the workers’ reward system
• Perform periodic analysis of customers, competitors and business partners. Write reports and conduct presentations to keep superiors aware of industry trends, threats and market opportunities.
• Analyze costs and devise solutions for meeting the productivity standards under financial constraints and staff shortages: Exercise control over the expenses in overtime, work compensations, fuel and other expenses.
• Evaluate the clients’ needs, listen to their specifications and provide service based on the information compiled. Survey the existing customer base for complaints and possible gaps in actual and expected quality of service.
• Negotiate prices, resolve invoice issues, claims and settlements. Foster a strategic relationship with the company’s external stakeholders: careers, freight forwarders and third party logistics.
• Oversee the planning, scheduling and monitoring the movement of shipments in accordance with the company guidelines, customer expectation and government regulations.

Confidential, Kittery, Main - Management Intern 07.2002 – 01.2004

• Assistedthe General Manager in business analysis; tracked productivity; set goals and developed action plans
• Helped store managers with receiving and placing merchandise on the sales floor. Ordered and maintained merchandise inventory to ensure consistent availability of all products. Planed new product presentations.
• Worked with management on hiring, training, performance appraisal, and motivation of employees.

EDUCATION

2012, MBA. Operations and Supply Chain Management, Confidential University2002, B.S. Finance, School of Accounting and Finance, Confidential University1996, A.S. Electrical Engineering, Confidential University

ADVANCED COURSES, CERTIFICATES & AWARDS

2011, Graduate Certificate in Operations and Supply Chain Management,Confidential University 2010, Award Winner, People in Logistics (WIL) Scholarship2009 – 2011, Advanced Courses: Statistics for Managers, Developing Strategy for Competitive Advantage · Managerial Finances · Marketing · Operations Management · Materials Planning and Control · Quality Management · Project Management2008, Professional Designation: Global Logistics Specialist, Center for International Trade and Transport, Long Beach

AFFILIATIONS & MEMBERSHIPSMember of APICS, ISM, Toastmasters International