SUMMARY

• 7+ years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Excellent working relationship with Center for Medicare and Medicaid Services (CMS) and Medicare Contractors; and proven recognition for efficient collaboration and client satisfaction.
• Diverse experience in Audit,Tax, Online Banking and Financial Services.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Extensive risk management experience conducting fraud and risk investigations for financial institutions and payment processing organizations
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Excellent understanding of EFT system (such as ACH, Fed Wire, BACS, CHIPS, FIX, SMAC, Automated Cash management and Prime Brokerage).Knowledge of Online Banking and the whole Fund Transfer process.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, MicroStrategy Data Warehouse Data Modeling and Design.
• Extensive experience in Strategic development of a Data Warehouse and in Performing Data Analysis and Data Mapping from a Operational Data Store to a Enterprise Data Warehouse
• Proficient in developing and debugging SAS/MACROS to access, extract, modify, merge, and analyze financial data and other SAS application for data updates, data cleansing, and reporting
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS

Methodologies: Rational Unified Process, Unified Modeling Language

Change Management Tools: Rational Clear Quest, Test Director, Clear Case

Business Modeling Tools: Rational Rose Suite, Microsoft Visio, Irise Studio

Business Intelligence: Business Objects, Crystal Reports, Cognos

Project Management: Microsoft Project, Microsoft Office, Lotus Notes

Programming: Java, SQL, PL\SQL

Databases: Oracle, DB2, MS - SQL Server

Industry Exposure: Financial Services, Credit Cards, InvestmentBanking

Financial Skills: Financial Analysis, Credit Appraisal, MIS Reports generation

PROFESSIONAL EXPERIENCE

Confidential, IL

Execution Business Analyst

Responsibilities:

• Participate in strategic and planning architecture as a subject matter expert on behalf of their specific area.
• Responsible for reviewing Business Requirements Documents BRDs, functional requirement documents FRDs, and Test cases for the CCN Impact.
• Served as a liaison between systems and business partners from other departments for business related issues.
• Worked closely with the Business Architects to create future state architecture and ensure the vision is achieved within execution efforts.
• Facilitate Verification and Review meetings to identify bugs in the initial stages of Requirements and Design of the project.
• Create and review Wireframes and page mockups to help business users visualize the website.
• Responsible for overall management of the testing scope of various tracks in the project which includes Performance Testing, Data Validation & Integration Testing, UI Functional, End-to-End Testing, UAT Testing, and Production Shake out Testing.
• Review Test Cases to ensure accurate and complete testing of CCN requirements.
• Responsible to understand and document testing requirements, provide test estimates, create and review test cases, execute and review test results.
• Assisted in User Acceptance Test before the go-live of the project.
• Maintain strong relationships with Customer Care Network Team and the Development Center Team of Excellence.

Environment: MEGA, Test Link, Trac, MS Visio, Lotus Notes 8.5, Sales Force Toolkit, MS Office tools, MS Share point

Confidential, Walthum, MA

Business Systems Analyst

Responsibilities:

• Create Systems Architectural Design Documents, Technical Flow Diagrams detailing Interconnections between the various Sub-Systems and their ability to handle various Failure Scenarios at each level.
• Create and review functional specification documents and organise signoff from the senior Business users and Directors
• Involved in the SDLC and Agile Methodology for various mid-sized projects simultaneously.
• Develop process models and use cases
• Assist the team in technical design and reviews of Code.
• Create Test Scenarios using MS Excel
• Assist in Development and Technical Issues
• Extensive testing - DIT, SIT and UAT
• Responsible for team leading of 25 people
• Set Objectives and do performance appraisals
• The environment has been MS Windows 7/XP/NT/ Server 2008, MS Project, Object-Oriented Architecture as front-end using Java/J2EE, XML, XSD, JSON, Mongo DB, VCMS (Video Content Media Suite - A Cisco Product), Cisco Search Engine, WEB-services, SOAP, RESTful Web Services, UML, SharePointJira(Defect Tracking), MS Word, MS Excel, MS Power Point, MS Visio, SPLUNK.

Confidential, San Diego, CA

Business Analyst

Responsibilities:

• Involved in all phases of Software development life cycle (SDLC) in Agile Scrum framework.
• Analysed and collected business requirements, identified system interfaces and created the requirements specification document for property and casualty project
• Applied Unified Modeling Language (UML) methodologies to design Communication Diagram, Use Case Diagrams, Activity Diagrams, Sequence Diagram and ER diagrams.
• Extensively interacted with both user group and development team.
• Managed and tracked change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery
• Provided documentation such as requirements management plans, functional requirements, test plans and test cases.
• Experience in theInterest RateDerivatives and Interest Rate Futures business
• Experience and knowledge of interest rates, credit derivatives, FX derivatives and currency hedges
• Assisted PM with project planning, estimating, budgeting, resource allocation, collaboration and time capture.
• Reviewed trade confirmations for derivatives trades, including rates, credit, equity, and commodity and FX derivatives.
• Managed and created outstanding trades and the firm’s trade documentation.
• Designed and analysed Business Process Model, Use Case model and test procedures based on RUP methodology using Rational Rose.
• Used SQL queries to extract data from database to perform data analysis.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stakeholders and document analysis. Performed user interviews.
• Experience developing storyboard and user stories to elicit requirements from the product owners
• Participated in daily SCRUM meetings to discuss the bottlenecks and the tasks status
• Performed manual testing and recorded results in ClearQuest and used SQL queries for enhancements
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owner & stakeholders and document analysis. Performed user interviews.
• Work on the Data Modeling, Entities and Attributes of the Data points and Templates. Building API in XML based on the requirements.
• Assisted the database team in understanding the ETL requirements for data migration from business users
• Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Communicated with management concerning development process within areas of assigned responsibilities using MS Share point(MOSS)
• Developed UML Use Cases for the application and prepared the detailed Work flow diagram based on the proposed enhancement for the system.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Conducted User Acceptance Testing (UAT), Unit testing and System testing.
• Monitored Defect Tracking system using JIRA to prioritize defects and devise a plan for future enhancements and delivered the artifacts in a timely basis

Environment: Oracle 8x/9i, Asp. Net, SQL, MS Project, MS Office Suite, RUP, UML, CA Clarity, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS office suite 2003, MS Visio 2003.

Confidential, Denver, CO

Business Analyst

Responsibilities:

• Determined user/business/functional requirements. Created vision, scope and use case documents; business process models, use case diagrams, activity diagrams and state chart diagrams.
• Involved in design and development of web based software using ASP.NET
• Facilitated changes to the SharePoint governance policies, procedures and processes
• Performed business process analysis and created business process diagrams using the industry standard BPMN modeling tools like VISIO and Enterprise Architect
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues and created minutes of meting for the sessions conducted
• Responsible for managing and translating business requirements and information architecture requirements into functional specifications for the SharePoint development team
• Collected, documented the BRD and FRD managed the documents using Caliber RM for multiple projects
• Used MS SharePoint as a data repository for Document and Content Management
• Validated technical designs created by IT developers against functional specifications.
• Coordinated work plans between project manager and client using MS Project.
• Worked closely with the DB team in database modeling which included logical and physical data models.
• Managed the project tasks, timelines and publish other useful documents using Microsoft Office Sharepoint Server (MOSS).
• Managing Relational Database (RDBMS) and updating the data warehouse in Oracle PL/SQL on a regular basis by the Business Intelligence / ETL process
• Analyzed and assessed the clients systems and business processes using business process diagrams
• Expertise in leveraging wireframes or prototypes during the requirements process
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams and Change Management documents
• Used SQL to query the database for performing data analysis and data modeling usingErwin.
• Adept at mentoring the business stakeholders and technical team on the system functionalities
• Worked with ETL teams in defining the data transformation required for the migration.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, developed all the use cases and workflows.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Developed Use cases for all the surrounds interacting with the enrollment system. Also assisted Testing Team in coming up with appropriate test cases.
• Assist the technical team in understanding and developing the appropriate functionality

Environment: MS SQL, C++, Web services, Windows XP, Caliber RM, Test Director, Rational ClearQuest, Rational ClearCase, UML, Rational Suite, MS Visio, MS Project.

Confidential, IA

Business Analyst

Responsibilities:

• Acted as a liaison between potential system users who have a business problem and technology people who know how to create automated solutions.
• Authored high level and low level use case diagrams, sequence diagrams, collaboration diagrams to define system interactivity and specify functional and technical requirements using UML.
• Followed the UML based methods using Rational Rose for Business Modeling.
• Gathering Business Requirements and designing the Test Plans and Test Scenarios accordingly, involved in creating Business Flow Diagrams, Dataflow diagrams, UML Activity diagrams and Use cases diagrams using MS Visio.
• Development of standard documentation package (Requirements, Specification, Design, Operations, and Quality Testing Plans).
• Documented a framework (.Net Application) for their desired business analysis approach including responsibilities, techniques, and interfaces to the rest of the organization.
• Helped in the review of Test Requirement Documents & the evaluation of the Master Test Plan
• Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Participated in UAT sessions to ensure product reliability before general release.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other.
• Creating sales Dashboards in Sales Force and Customizing Page Layouts as Per the user’s need Managing Territory Assignments based on geographies and industry type(Named Accts management) In Salesforce.com
• Manage the change management process if there is any new requirements/changes post implementation.

Confidential, MA

Business Analyst

Responsibilities:

• Conducted the 'AS IS' study, design of the 'To Be' Processes and also carried out 'Gap Analysis' before Customizing.
• Reviewed and analyzed the business requirements document to derive the functional specifications document
• Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) for project tracking, documentation, and presentation.
• Attend weekly change request meetings to document changes and implement procedures to test changes upon completion. Developed Use Cases based on the needs of Business Users
• Performed business analysis and use case generation to provide basis for test scenarios, which were used to define test system requirements.
• Used MS Project for project management, managed project resource allocations, planning and status updates to ensure efficient and responsive operations along with senior management
• Conducted Joint Application Development (JAD) sessions to solve critical issues and to get useful suggestions from the group.
• Wrote various SQL queries for data manipulations. Served as the primary interface for the assigned projects and maintained good client relationships
• Facilitate weekly client and team meetings to discuss project status and resolve issue.
• Configuration for special business process like Consignment stocks management which includes Consignment fill-up, issue and return