SUMMARY

• Results - driven professional with over 8+ years of experience delivering IT-based business solutions, with a strong emphasis on Business Process Analysis, Requirements Gathering, and Project Management in various business domains.
• Strong experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile/Scrum, RAD (Rapid Application Development) and Software Testing Life Cycle (STLC).
• Have gained extensive knowledge and experience in Mobile Technologies like Sybase Unwired Platform, SAP Mobile Platform and SAP Fiori plus have experienced in RDBMS e.g SQL SERVER and SQL ANYWHERE
• Strong in design complex data models and proficiency in relational database design, development, performance tuning, stored procedures.
• SAP Certified Mobile Application Consultant and Microsoft Certified Technology Specialist SQL Server 2008 Implementation & Maintenance.
• Gathering functional requirements and translating business needs into technical requirements. Expert level skills in facilitating JAD/Requirements Gathering workshops and documenting business processes and workflows.
• Analyzing and defining requirements to ensure they are complete, accurate, unambiguous, and feasible.
• Documenting and developing as-Is and To-Be process models and reports.
• Extensive knowledge in MS Visio, MS Project with office 365 and JIRA and experience as Business Analyst in projects implementing.
• Defining and developing project documentation including scope, requirements, project plans, detailed designs, schedules, resource plans, risk assessments, and lessons learned.
• Capturing user cases for use as functional requirements, ensuring they are testable and identifiable.
• Issues management, change management, risk management, and communication management.
• Excellent communication skills (written and oral) and customer relationship management ability.
• Developed strong client relationships through ongoing communications with senior management to address needs, status, and resolve issues that are consistent with project goals and objectives.
• Successful track record of delivering projects on time and within budget.
• Installation and configuration of database server, Web server, Mobile Server and mobile client.
• Created and executed SQL and Oracle statements in both production and development environments.
• Created SQL instances and databases as needed.
• Worked with Data Analyst to write user-interface.
• Responsible for running and maintaining in-house and customer SQL and Oracle Servers.
• Design, write and implement application database code objects, such as tables, views, functions, store procedures for different applications.
• Creating database structure for mobile application.

TECHNICAL SKILLS

Project Methodologies: Rational Unified Process (RUP), UML, Agile, MS Visio, Waterfall, MS Project, MS share point and RAD(Rapid Application Development), JIRA

Mobile Technology: Android, iOS, Blackberry and Windows Mobile, SUP (Sybase Unwired Platform), SMP (SAP Mobile Platform), SAPUI5 WEBIDE, Eclipse for SAPUI5 Application Development and SAP WebIDE, MVC.

Database Management: MS Access, MS-SQL Server 2000,2005,2008 and 2012, SQL Anywhere, Oracle, QlikView

Operating Systems: Windows Server 2003, 2005, 2008, Windows XP, Windows 2007,Windows 8, iOS and Unix

SAP: SAP Netweaver Gateway, SAP ECC 6.0, Personas and SAP Fiori

Programming Language: JQuery, Java Script, .Net, Visual Studio, Xamarin

Web Technologies: HTML, HTML5, XML and CSS

PROFESSIONAL EXPERIENCE

Confidential, Grand Prairie, TX

Business System Analyst

Responsibilities:

• Business Analyst for a suite of mobile software applications.
• Involved in the SDLC phase of requirement analysis, design, and development of the intranet based application.
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications
• Developed flow diagrams for Business process of the company, UI Wireframes and Mockups using Microsoft Visio
• Follow up with the end users and developers for user satisfaction and change management if necessary
• Interface with technical and non-technical managers, users, other analysts, database/data managers, developers and testers.
• Worked on Data modeling as part of building databases using Database Diagrams in SQL Server management studio.
• Schedule and lead business requirements meetings and design reviews with client.
• Responsible for managing project efforts, requirements, use case and testing documentation.
• SAP System Landscape preparation for Mobility Enablement.
• SUP Development for Mobile Apps.
• Mobile Device Management (MDM) with SAP Afaria.
• Requirement Analysis for the development of Mobile Interface.
• Architect Business Process Flows, Solution & lead the team to develop new functionality.
• Process Map/Analysis of the existing Business Scenario.
• Prepares User Interface design documentations.
• Project task and Resource planning.
• Executed test scripts to conduct UAT and System testing using Mobile Simulator and performed Front-End and Functionality testing manually.

Confidential, Houston, TX

Business System Analyst

Responsibilities:

• Demonstration of a logical, rigorous, and analytical problem-solving approach, leading requirements gathering sessions to develop solution options to meet client requirements
• Facilitated user interviews and workshops to gather requirements.
• Involved in UI enhancement and made Wireframes and Screen Mockups/Definitions and Dependencies using Excel.
• Develop a business architecture strategy based on our customer’s strategy and a situational awareness of various business scenarios and motivations.
• Apply a structured approach to capture perspective of the business function including, business capabilities, business and technology processes, organization & people, technology, data and information
• Effectively communicate with client leadership and business owners within the business function and related teams to identify areas of opportunity, challenges and drive change
• Conduct and document complex business processes
• Perform technical analysis to determine present and future business performance.
• Interaction with SAP BASIS, ABAP and mobile application developer team.
• Fiori application customization requirement gathering and study.
• Conducted UAT with stakeholders and business users for the validation and got system approvals by conducting UAT sessions.
• Tested applications on wide range of Mobile handset of different vendors which includes Samsung, Motorola, HTC, LG, IPhones and many more in IOS, Android, and windows environment.

Confidential, Houston, Texas

Business System Analyst

Responsibilities:

• Project management, analysis, database and application design, development and support of various custom relational databases/applications and utilities used by Essar, and programming tasks associated with client mailings.
• Analyzed user and client requirements, designed, developed, tested and implemented applications using MS Access, Eclipse, SUP/SMP, SQL and SQL Server.
• Essar receives data in various formats. I was responsible for data modeling in utilizing SQL queries to handle/covert data from multiple sources/clients in order to automate formerly labor intensive tasks which were required to be completed as part of the normal processing/workflow associated with client. The mobile business objects in SMP applications reduced processing time and increased the reliability of the services provided by Essar.
• Tested applications on wide range of Mobile handset of different vendors which includes Samsung, Motorola, HTC, LG, IPhones and many more in IOS, Android, and windows environment.
• Tested applications on wide range of Mobile handset of different vendors which includes Samsung, Motorola, HTC, LG, IPhones and many more in IOS, Android, and windows environment.
• Conducted User Acceptance Testing (UAT) prior to and after implementation phase.
• Interfaced with other Essar personnel (sales manager, account managers, graphic designers and data processors) to achieve project deliverables.

Confidential

Business System Analyst

Responsibilities:

• Business Analyst / Data Analyst on a project for a major equipment maintenance project. Providing business consulting, data analysis and MS Access expertise for the organization with mobile application implementation effort. Defined and designed the process and data capturing strategy for ensuring device compatibility with existing applications/databases. Designed the relational database and application for managing the data to track efforts of the team.
• Preventative maintenance and calibration of equipment’s on mobile device helped to analyze and improve the business processing and productivity of the underwriting effort. As a member of the team, I worked in multiple project phases, interfacing with and supporting users and associates, as well as other technical project members. My main focus was providing user friendly solution, including analyzing existing process and using SMP to mobilize and load the data into device. Used RAD to analyze issues and correct data exceptions. My responsibilities included data preparation/loading, application installation and training for employees, data analysis and issue correction, application testing, and client interaction for all the process.
• Business Analyst for an organization Lupin, acting as a liaison between business users and the development team. Activities included interaction with customers and internal support groups to analyze and respond to requirements and service issues/requests, preparing requirements specification documents with identified test cases, and testing to ensure requirements were met. Documented user and data requirements in formal design specifications for the development team.
• Coordinated UAT with the stakeholders for Pilot and Go Live implementations and support.
• Balance multiple projects and tasks, and ensure all requirements and targets are met or exceeded.
• Manage project scope and time and cost estimates on time/material and fixed cost project efforts.
• Provided User manual and training and installation guide for the application to the users.

Confidential

Business Analyst

Responsibilities:

• Served on two teams responsible for providing RFCS to developer team and NFIL SAP team.
• Served as Business Analyst, Relational Database Designer, and Application Developer for multiple custom MBO based applications to support business and business process requirements. Specific activities included meeting with functional business users to define data collection requirements, designing and developing the relational databases and user interfaces, testing the applications, and subsequent installation and support of the applications.
• Business Analyst and application developer for a new application to automate manually intensive data collection activities and integrate the data requirements with the design of an existing SAP database. Worked with the business users to identify the data entry and reporting requirements, and met with the technical development staff to design and review the data strategy, database design and user interface to meet those requirements.
• Successfully Executes Sybase Unwired Platform initiatives with various SAP Prospects.
• Engages in Sybase Unwired Platform based Enterprise Mobility Strategies at Customer Sites.
• Conducts workshops to educate, motivate and sell solution/services based SAP Mobility projects.
• Mentors SUP Technology teams at SAP, Sybase and Customer sites around the world.
• Collaborate with cross-functional teams to structure and execute business initiatives, develop work plans, lead analysis, and develop and communicate final recommendations.
• Responsible in initial requirement gathering and solution delivery.
• Understanding the business process and proposing solution suitable to be implemented form the mobility platform.
• Involved in CMMI level 5 process & documentation activities for individual projects.
• Managing the SUP platform for integration of ABAP RFCs into mobility platform as MBOs.
• Managing team of device developers for Android, windows and iOS.