SUMMARY

• IT Experience 8+ Years in “Business Analyst” around 6 Years of experience in Retail and Management, with extensive experience of business requirement gathering and translating requirement into specification.
• Strong understanding of software development life cycle (SDLC).
• Familiar with Waterfall and Agile environment.
• Experience in analyzing data, provide well - balanced understanding of business relationships, business requirements, and also technical solutions.
• Experienced in communicating directly with stakeholder, SME's and end users for requirements gathering using elicitation techniques like One on One interview.
• Experienced in ERP Software implementations as Business and Technical Analyst.
• Worked as a liaison between businessusers, stakeholders and developers.
• Strong analytical, technical, communication and interpersonal skills with the ability to adapt and quick in guidelines, practices and new technology/domains.
• Extensive knowledge in documentation skills using Ms Project, Excel, Word, PowerPoint.
• Experienced in writingBusiness Requirement Documents (BRD) as well as Functional Requirement Documents (FRD).
• Strong skills in .NET Technologies including .NET Framework 4.0/4.5, Web Forms and Windows forms.
• Experienced in SQL queries in order to extract data from various databases for data analysis.
• Hands on experience in developing applications to access data and data services in ADO.NET.
• Excellent team player with ability to think analytically and troubleshoot issues.
• Experience in working on Visual Studio 2010/2012, knowledge of Visual Studio 2013.

TECHNICAL SKILLS

Operating Systems: Windows 7/ Windows 2008

Languages: C#, SQL

Scripting Languages: Java Script, jQuery

Methodologies: SDLC, JIRA

Development Tools: MS Visual Studio 2010/2012

Modeling Tools: MS VISIO

Database: MS SQL Server 2012

Application Server: IIS

Source Control: TFS

PROFESSIONAL EXPERIENCE

Confidential, Fort worth, TX

Analyst/Developer

Responsibilities:

• Involved in requirement gathering and then analysis of those requirements.
• Changed the raw requirement into functional requirements.
• Conducted meeting with SMEs, Dev. Team and User groups.
• Experienced in managing business and IT teams and customer care.
• Worked closely on Presentation, Business and Data Access layer
• Performed manual testing using Quality Center.
• Identified, analyzed and resolved issues with invoices, payment documents and applying receipts in Oracle ERP.
• Designing applications using wireframes and developed Web forms using ASP.NET and C#
• Involved in designing and implementing business logic for the application functionality
• Develop SQL procedures and functions for data presentation and manipulation
• Designed dynamic content model for GUI using HTML, Java Script and Ajax

Environment: ASP.NET 4.5, C #, AJAX, MVC 4, Visual Studio 2012, IIS 7.5, HTML, JavaScript, CSS, SQL Server 2012, TFS, office ( Word, Excel, PowerPoint, Visio)

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Gathered business and user requirements from Business owners and SMEs, prioritized the requirements.
• Worked closely with the development team, followed up until it went into production.
• Provided training to all the employees on retail management software.
• Ensure integrity to the availability of data.
• Support organizational goals and directions.
• Pull ad-hoc reports from ERP or business warehouse to identify gaps and improve exiting process.
• Provide adequate decision support to the management on timely basis.
• Conducted detailed analysis to maximize economic benefitfor each quarter.
• Identify deficiencies in business systems if any.
• Set up meeting with business owners and vendors.
• Performed monthly forecast, data collection, analysisand reconciliation as requested by management and financial team.
• Export data from CounterPoint V7.5 to Positive Retail Manager version 5.
• Quick in understanding business or technical issues.
• Focus on reducing labor intensive and time consuming activities.

Environment: Microsoft office ( Word, Excel, PowerPoint), QuickBooks, Positive Retail Manager V5, Excel(Pivot Tables, VLookup)

Confidential, Frisco TX

Business Analyst

Responsibilities:

• Worked closely with the consulting team to make changes in the application.
• Worked with SMEs to get their feedback about the application usability and worked with the development team to illustrate wireframes and requirements.
• Meeting with Franchise owners to get their requirements and prioritized those requirements.
• Prepare reports daily, monthly and quarterly of sales using Excel.
• Handled customer calls, worked on their issues.
• Managed trainers and trainees according to their schedule.
• Trained new users on POS software.

Environment: QuickBooks, Microsoft office ( Word, Excel, PowerPoint), VLookup, Pivot Tables.

Confidential

Monitor & Evaluation Officer

Responsibilities:

• Communicated with partner organizations around the country for expanding the network.
• Assisted in all office programs such as library establishment, girl’s scholarship, school building and computer program.
• Used QuickBooks 2003 for keeping tracks of several bank transactions.
• Organized Monthly and semiannual staff meeting among employees and prepare minute.
• Prepared reports on the basis of field visit and submit to country director.