SUMMARY

• Over 6 years of hands on experience with excellent skills in various areas such as Requirements Gathering, Client Interfacing, Quality Assurance, Problem Solving, Defect tracking, Documentation and User Support.
• Determine System Requirements and specifications for complex application development projects while interacting with business and technical teams.
• Experienced in Business Risk Analysis, Vendor Management and Client Management.
• In depth knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, Spiral and RAD.
• Understand and interpret requirement specifications into Functional Specifications
• Experienced in conducting JAD and RAD sessions, focus group and brainstorming sessions, reviews, walkthroughs and customer interviews for various business processes
• Highly analytical in developing the methods and measures to meet requirements and solve any issues that arise during the project.
• Knowledge of the Rational Unified Process methodology (RUP).
• Create and analyze Data flow diagrams, and Entity Relationship diagrams
• Track environment build release level at various point in the software building process
• Extensive use of UML/RUP for modeling views in Microsoft Visio
• Document all requirements, changes, meetings minutes, Action plans, Issues and Risks.
• Excellent knowledge of risk analysis, risk charting and risk mitigation.
• Define Test Cases, analyze bugs, interact with team members in bug fixing, Unit testing, Integration testing and UAT
• Develop Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams.
• Integrate Rational Requisite Pro with Rose, Clear Quest, and Clear Case to provide visibility to teams, maintain tractability among requirements, use cases and change requests.
• Experience in customer/client interaction, understand the business systems functionality, process and future state dataflow.
• Maintain Test Matrix, Traceability Matrix and perform GAP analysis.
• Write test plans; define test cases, develop and maintain test scripts and Unit Test requirements.
• Motivated self - starter, exceptional team building and relationship cultivator, friendly personality, leadership, and interpersonal skills to resolve issues
• Strong customer service orientation and great communication skills.

PROFESSIONAL EXPERIENCE

Confidential, North Brunswick NJ

Business Analyst

Responsibilities:

• Gathered business requirements through interview and created Business Requirement documents.
• Identified and prioritized essential business requirements based on customer feedback
• Create and reviewed business requirements, functional specifications, documentation and test plans.
• Participated in analyzing business requirements, Data Model Design, Data flow from various Sources to Target dataflow.
• Gathered requirements from various user groups, authorized system specifications and communicated them to the client, development.
• Worked with production staff to identify and map detailed current processes, identify gaps, failure points, performer stem root cause analysis, develop functional requirements that supported overall strategy, goals, objectives, and document the functional requirements.
• Involved in Risk analysis, Securities, Asset Management (risks and returns), Asset Allocations, Bond pricing, Financial Derivatives, Cash flows, financing structure, Portfolio Analysis, etc.
• Acted as a liaison between the technical staff and the users (staff and management). Also responsible for communications between Project Team and other business units.
• Involved in content management change control and Version Control Management. Performed regular updates to various static web pages.
• Coordinated various tools and process flow of the application.
• Gather Client requirements (Inception phase), there after assisted tech leads in Analysis & Design of architecture using OOAD approach with UML & Rational Unified Process.
• Analyzed and design Use Case diagrams, Class diagrams, Sequence Diagrams, Business Objects, Domain Object Model, and MS Visio to depict process flows and PowerPoint presentations.
• Implemented Traceability Matrix and User Requirement Specification Document (URS) and verified the functionality coverage.
• Involved in Joint Requirement Planning (JRP) sessions with the business Group.
• Conducted joint application development (JAD) and requirements review sessions with the IT and QA group.
• Efficiently responded to customer inquiries and resolved discrepancies.

Environment: ETL, Windows 2000, Enterprise architect, Requisite Pro, Agile, MS Visio

Confidential, Newark, NJ

Business Analyst

Responsibilities:

• Assisted senior Business Analyst in gathering requirements by interviewing business users for the new License 2000.
• Prepared Business Requirement Documents (BRD’s) that provided appropriate scope of work for technical team to develop new requirements.
• Supported Oracle Data Base Administrators (DBAs) team by performing the DBA activities for UAT which helped completion of HCLI system testing as scheduled.
• Worked closely with senior business analyst, developers, project manager, QA testers throughout the System Development Life Cycle (SDLC).
• Created an AS-IS and TO-BE present developments and implementation process.
• Conducted JAD sessions with business users, independent agent groups and third party users to ensure the business needs
• Documented JAD minutes and incorporated business needs to business requirements.
• Worked as a liaison between business, development and quality assurance team to streamline the processes.
• Elicited, analyzed, documented and validated business requirements by conducting group meetings.
• Conducted walkthroughs with Business, Development and Testing teams for the projects
• Reviewed test plan, test cases/test scripts with the business unit and collected sign-offs.
• Obtained sign-offs from Business users and Technology groups on Business/Functional requirement documents and Functional specification documents.
• Assisted developers/analyst in resolution of work problems related to flow charts, project specifications and programming.
• Manually tested and analyzed electronic claims file and first party medical applications which handles customers’ auto claims and medical information for periodic functionality and design changes.
• Monitored changes to the testing process and communicated script errors found during and after User Acceptance Testing.
• Interacted with client regarding project status and feedback on testing and discussed the information with the development team.
• Provide defect resolution, re-test defect fix, update defect resolution matrix and update test cases / scripts due to defect fix
• Provide update on daily status calls

Environment: Test Director, Oracle, Windows 2000, Requisite Pro, Clear Quest, Agile, MS Visio, MS Project Professional

Confidential, Edison, NJ

Business Analyst

Responsibilities:

• Extensively used SQL programming for backend and front-end functions, procedures, packages to implement business rules and security.
• Worked as a key resource to resolve issues during critical phase of projects guide junior testers and even played the role of a mentor whenever required.
• Performed defect analysis to identify root cause and interacted with appropriate team to resolve outstanding issues.
• Maintain Issue Tracker Matrix, involve developer and Business Analyst to review issues related to Report Mapping document, Logical Names, Business Names and selection criteria.
• Performed the tests in UAT, QA and contingency/backup environments
• Validated the data of reports by writing SQL queries in PL/SQL Developer against ODS.
• Perform functional, integration, regression, volume and performance testing.
• Prepared the test reports using rational clear quest and rational clear case as repository to maintain new and modified test cases.
• Interacted with the SMEs and stakeholders to get a better understanding of client business processes and gather business requirements.
• Modeling the A-Is system and doing the complete Gap Analysis for the existing system in order to map it to the To-Be system.
• Identified Use cases from the requirements and wrote Use Case Specifications
• Conducted JAD sessions for communicating with the all Project directors and stakeholders.
• Created business process workflow diagrams (Activity diagrams) in Rational Rose
• Linked business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvement
• Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes
• Created test plan and test cases for user acceptance testing. Used Rational testing tools.
• Involved in designing and analyzing the data warehouse using Reverse engineering and Forward engineering methodology and the respective dimension tables were designed and generated.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Wrote SQL queries to test the backend. Created Data Flow Diagrams (DFD’s). Assisted and Participated in conceptual and logical data modeling of the databases.
• Involved in user sessions and assisting in UAT
• Monitored client expectations and conducted user interviews.

Environment: Rational Unified Process (RUP), UML, Windows, Oracle, SQL, Microsoft Office suite, Rational Enterprise suite, JAVA, J2EE, JSP, HTML, Visual Basic.