SUMMARY:

• Business Analyst with over 7 years of experience in Finance and Healthcare.
• Over seven years of IT experience in Business Systems Analysis, Requirement Management, Product / Project / Release Management across the Software Development Life Cycle (SDLC) in executing several enterprise - wise development initiatives including new development, legacy migration, product development, data warehouse, data mining, Commercial Off-The Shelf (COTS) implementation and enhancement projects.
• An MS graduate and a strong team player. A great facilitator with extensive knowledge of Primary Mortgage, Secondary Mortgage, Securitization, Banking, Financial Accounting/Management and Data Mining.
• Experienced in leading analysis and requirement-gathering efforts for application development projects involving Agile, Rational Unified Process (RUP), and Waterfall processes, and creating Use Case Models, Data Flow Diagrams (DFD), Activity Diagrams and State chart diagrams.
• Skilled in conducting Joint Application Design (JAD) and Rapid Application Development (RAD) sessions, brainstorming sessions, requirement reviews, system walkthroughs and customer interviews for various business processes.
• Participated in more than one agile team in developing business requirement, user stories, acceptance criteria, screen mockups and report generation.
• Experienced in repository management with ClearCase, change management with ClearQuest, and submitting change proposals and analysis to Change Control Boards (CCBs).
• Experienced in Application Programming Interface, Document Type Definition and Web Services Description Language.
• Experienced in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Strong analytical, interpersonal, communications and problem solving skills, and timely execution of several client/server projects.

TECHNICAL SKILLS

Business Modeling Tools: UML CASE Tools, Rational Rose, MS VisioProcesses RUP, SDLC, BPM, Agile Modeling, Rally, AzurePro

Modeling Languages: UML, Provision

Requirements Management: Telelogic DOORS, Rational RequisitePro, HP ALM

Repository Management: Rational ClearCase

Change Management: Project Management

Rational ClearQuest: MS Office Suite, MS Project

Databases: MS Access, SQL Server, Minitab, SPSS

Web Application Tools: HTML, Adobe Acrobat, Photoshop

Operating Systems: Windows (98, 2000, NT, XP, Vista, 7), Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential, Smithfield, RI

Business Systems Analyst

Responsibilities:

• Interacted directly with the business users to get the requirements and interpreted the business and technical needs effectively.
• Conducted requirement reviews with users following the business guidelines
• Coordinates and execute SOX testing, review & documents test results, prioritize defects and report to senior management
• Helped in constructing a logical data model based on requirements provided by the Business Users.
• Data entities and their relationships were defined by Logical Data Modeling.
• Created Data Mapping documents to move existing legacy data to the new dashboard data structure.
• Documented the rules governing data translation and transliteration from the source to target data.
• Worked alongside with cross functional client teams in order to establish comprehensive business and functional requirements.
• Collaborated with internal teams and users to create and maintain all necessary requirements and traceability documents.
• Prepared project scope, project plan, test plan, test strategy for System and User Acceptance testing (UAT).
• Maintained requirements in requirements management tool, HP Application Lifecycle Management
• Performed assigned tasks effectively with minimal or no supervision and documented all the details with high attention to detail.
• Served as a liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs.

Confidential, Richmond

Senior Business Systems Analyst

Responsibilities:

• Organized JAD meetings to get the requirements from the users and developed the requirements document for the development team.
• Made use of Use Cases to document functional requirements like keeping track of the records and transactions.
• Drove the Data Requirements by Logical Data Modeling.
• Refined the data elements by Logical Data modeling to build the database.
• Performed data mapping between different databases.
• Identified the data relationship which was a part of the data analysis.
• Involved in regular project status meetings, system test meetings and meetings with the users.
• Created and Maintained business process models
• Generated weekly status report and provided knowledge transfer to full time business analysts.
• Assisted in developing power point presentations for the senior management.
• Developed and maintained the Requirements Traceability Matrix.
• Used Rational Unified process to track the development of the software life cycle.
• Executed SQL queries to evaluate the functionality of the application.
• Used JIRA to ensure version integrity.
• Used Activity diagram to develop a layout of the working of the software.
• Used Components diagram to establish the interactions between different parts of the system.

Confidential, Charlotte

Senior Business Systems Analyst

Responsibilities:

• Understood the project scope by conducting meetings with the end user.
• Conducted JAD meetings to get the requirements.
• Developed the Use Case diagrams for scheduled payments, delinquent payments, reinstatement payments, curtailment and prepayment.
• Created and developed essential documents like BRD/FRD.
• Documented change requirements and version tracking using rational suite.
• Wrote test cases and scripts for the user acceptance tests for principal and interest calculation.
• Conducted SQL queries to evaluate the forecasting feature of the application.
• Performed Repository management using.
• Assisted in developing power point presentations for the senior management.
• Developed and maintained the Requirements Traceability Matrix.
• Used Rational Unified process to track the development of the software life cycle.

Confidential, Richmond

Business Analyst

Responsibilities:

• Assisted in the definition and the roll out of product roadmap across multiple releases.
• Performed market analysis to determine requirements both at a product and feature/functionality level.
• Conducted JAD sessions to elicit requirements from medical personnel while ensuring feasibility with technical leads.
• Produced key product requirements document including use case diagrams and scenarios that provide detailed explanation of what is to be delivered and the priority of each request.
• Conducted brainstorming sessions to aid high level analysis to identify key actor roles and functions and documented use case diagrams.
• Maintained the UML models and promoted the creation of repeatable models.
• Created business processes for existing manual workflows within the organization and enhanced the processes into textual use cases.
• Conducted usability analysis in coordination with UI design engineers.
• Managed requirement artifacts and documentation using excel sheet.
• Led requirement review sessions with both internal and external stakeholders to ensure that product requirements respond appropriately to the needs of Center for Orthopedics, their doctors and other end-users.
• Assisted in the creation of the data model for the project.
• Reviewed test cases to ensure accurate and complete testing of user requirements.
• Led User Acceptance Test before the go-live of the project.
• Coordinated overall timeline and operational readiness tasks for releases.
• Coordinated change management using Tracker

Confidential, Maryland

Business Analyst

Responsibilities:

• Conducted as-is analysis of the case management process and to-be analysis of the proposed system.
• Elicited and analyzed business requirements by organizing brainstorming sessions, interviews, and Joint Application Development (JAD) meetings with stakeholders and business users.
• Prepared a business requirement document stating all facets of regulatory, business, user, and functional requirements.
• Worked with different teams like Informatics and Data Governance teams for case identification methods and other activities to support employer group reporting and Disease Management operations.
• Developed various functional documents like use-cases activity diagrams, wireframes, etc. using MS Visio to translate the business requirements into functional specifications, and illustrate the proposed case management system.
• Reviewed and obtained sign-off of requirements document from all the stakeholders.
• Worked with Subject matter experts (SME) to identify and understand regulatory changes like the recently proposed International Classification of Disease (ICD) 9 to ICD 10 transition, problems and opportunities for improvement in conformance with Case Management Society of America (CMSA) standards and National Committee for Quality Assurance (NCQA) accreditation.
• Prepared test scripts, test scenarios and test plans, and participated in UAT.
• Conducted user and also provided support to end-users after the web-based system went live.