SUMMARY

• Over 6 years of experience in information systems as a Business Analyst in all phases of Software Development Life Cycle (SDLC).
• Adept with different SDLC methodologies - Waterfall, Rapid Application Development (RAD), Rational Unified Process (RUP) and Agile (SCRUM).
• Experience in user requirements gathering, use case design and analysis, Use Case Specification Documents (USD), Business use-case models, system use-case models, scenarios, business processes, work flow diagrams, process flows and technical documentation, using Unified Modeling Language (UML)
• Helped in the creation of achievable project scope by facilitating communication between business and technology management
• Assisted in the creation and management of project plans.
• Expertise in conducting Stakeholder Analysis to get a clear understanding of the process stakeholders, and their roles & responsibilities towards the project.
• Proactive in collaborating with external customers, and internal application engineers to analyze system needs, and deliver artifacts such as Requirements Specs, Progress Reports and Training Manuals.
• Performed Feasibility analysis, Risk analysis, Impact Analysis and Gap analysis.
• Highly skilled in writing Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Request for Proposals (RFP), Statement of Work (SOW).
• Organized Joint Application Development (JAD) session, Interviews, Workshops and Requirement Elicitation sessions with business owners/stake holders and development group.
• Competent in creating Narrative Use Cases, User Stories, Use Cases, Activity Flow Diagrams, and Data Flow Diagrams using UML Tools - MS Visio, Enterprise Architect, Rational Rose.
• Adept at developing Prototypes like Wireframes, Screen Mockups, Navigation Flows.
• Experienced in Data Modeling and Process Modeling using a structured approach.
• Proficient in executing SQL queries against databases to check for ER relations with the requirements.
• Extensively interacted with the Core Technical and QA team to ensure execution of Business Logic, Test Plans, providing Test Data and creating Test Cases
• Involved in daily stand up, back log grooming, sprint planning, demo and retrospective meetings
• Expertise in assisting Testing teams with Test Plans, Test Cases and Test Scenarios, and manage defects using various Defect Tracking Systems.
• Well versed in using Rally, Jira/Greenhopper tools in agile projects
• Hands-on experience utilizing MS Office Suite for document creation such as BRDs, Use Cases and giving presentations in JAD sessions; MS Visio for UML diagrams such as Activity diagrams, Use Case diagrams and Wireframes, Quality Center for Testing/UAT and SQL for database queries in the elicitation phase.
• Solid analytical & project management capabilities; strong work ethics, taking ownership of all responsibilities and duties and efficient time management skills; good problem-solving skills
• Proactive in coordinating with Distributed Teams for onsite- offshore model, and communicate effectively with Business Partners, Management, IT organization and the Client community
• Strong business acumen, strategic thinking, excellent communication, interpersonal and presentation skills
• Self-motivated and have ensured execution of tasks across multiple projects and priorities.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, RUP, RAD

Databases: Oracle, MS Access,DB2,MySQL, MS SQL

Documenting & Modeling Tools: Rational Rose, Visual Paradigm, MS Visio, BRD/FRD templates, MS Project, MS Office (Word/Excel/Access/ Power Point), MS SharePoint, MS Outlook.

Languages: C, C++, C#, Java, .NET, SQL, HTML, XML

Testing Tools: Rational Test Suite, Quality Center, BUGZILLA, JIRA

Microsoft Tools: MS Office Suite, MS Project, MS Visio, MS SharePoint

Operating Systems: Windows 2000/2003/NT/XP/7

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Worked closely with the Product Owners to understand the product vision/roadmap and translate that into the product backlog
• Defined detailed stories with applicable acceptance criteria in collaboration with product owner and technology team
• Managed and prioritized the backlog with inputs from the Product Owner/Business.
• Created and managed a backlog of clearly defined and prioritized user stories
• Facilitated sizing sessions with the team
• Worked closely with the development team to support the agile development process
• Reviewed and approved finished development work before release into production
• Involved in scrum ceremonies-daily stand up, back log grooming, sprint planning, demo and retrospective meetings
• Supported assigned Scrum Team in developing test cases and test scripts (automated and manual)
• Assisted Scrum Master/Development Manager in facilitating sprint planning sessions, reviews, and retrospectives
• Conducted GAP Analysis to show current and proposed functionalities for the Data Migration Project
• Followed Agile, and Waterfall SDLC methodologies for project execution, and used Storyboards as one of the requirements elicitation technique
• Documented User Requirements Specification (URS) and Functional Requirements Specification (FRS) by working as a liaison between the business Stakeholders and the Development teams
• Involved in writing the Data Dictionary for different processes and their file layouts
• Conferred with Business Users to elicit requirements and worked with the Design and Development teams on the Solution Design for the project
• Prepared BRD and FRD, and simultaneously managed the documents using Rational Requisite Pro
• Created Use case diagrams, using MS Visio, by performing Use-Case Analysis on the requirements
• Facilitated JAD sessions with the End-users ensuring that the system met all business needs
• Performed Walkthroughs with the SMEs for requirements approval and baseline business architecture
• Worked with GUI team for designing the screens, and assisted in Prototyping the User Interface (UI)
• Utilized MS SharePoint as the central repository for requirements management and communication
• Analyzed information gathered from multiple sources to resolve system, process or data conflicts, decompose high-level information into details, and distinguish user requests from the true needs
• Assisted the Project Manager in project management support: developed project plans, work breakdown structures (WBS) and task dependencies, project schedules, risks, and reports
• Executed Test Cases for UAT of the application, and reported bugs to the development team through defect tracking and rectification process
• Drafted and analyzed project Deliverables, and created Checklists for Checkpoints in the project
• Developed Requirements Traceability Matrix for maintaining system requirements using MS Excel
• Interacted with Production and Design teams for change requests and problem report documentation
• Performed Knowledge Transfer of the elicited requirements to the DB Architect for Database Design
• Assisted the Database team in Data Migration, from MS Excel to SQL Server Reporting Service using SQL Loader for the future system
• Retrieved data from database for Data Validation and Data Integrity tests using SQL queries
• Analyzed User requirements in Stakeholder meetings to document changes, and implemented procedures to test changes using Rational Clear Quest
• Assisted the Testing team in creating Test Plans, Test Scenarios, Test Cases and collect Test Data for successful completion of Integration Testing and Functional Testing.

Environment: Quality Center, XML, MS Visio, MS Word, MS Excel, MS PowerPoint, UML, MS Project, Rational Clear Quest

Confidential

Business Analyst

Responsibilities:

• Developed AS-IS and TO-BE business processes using MS Visio.
• Conducted gap analysis for as-is and to-be processes.
• Conducted individual and group (JAD) sessions with business stakeholders and technical units.
• Collected, analyzed, prioritized and documented business and system requirements in BRD (Business Requirements Document).
• Came up with Use Cases, Use Case Diagrams, Activity diagrams, Entity Relationship Diagrams, Class Diagrams and Sequence Diagrams.
• Prepared prototype screens which include minute details like fields displayed/different attributes/ layouts and getting it approved from the Business
• Analyzed functional requirements and converted them into technical specifications for the development team.
• Partnered with other application development teams in planning, coordinating various dependencies and successfully delivered on cross functional projects.
• Worked with quality assurance analysts to create test plans, test cases and performed functional testing as required.
• Involved in regression testing using Quality Center.
• Involved in User Acceptance Testing (UAT) and help define defect and issue tracking processes related to the application software.

Environment: Rational Rose, MS Excel, MS PowerPoint, SQL