SUMMARY

• Proactive, Analytical and Self - directed Business Systems Analyst with strong business and technical background with over 9 years of IT experience as Functional and Techno-Functional expert in business system analysis, data analysis, capital markets to client delivery management, enterprise software implementation and Integration.
• In-depth knowledge of business processes in IT industries. A thorough understanding of the Software Development Life cycle (SDLC) including various concepts such as Requirement Gathering, Experience in the development of Client-Server and Web-Based Application. Possess a detailed-oriented nature with excellent communication, interpersonal, problem solving skills, and recognized for being a valued team player.
• Over 3 years of recent experience in investment banking, working as a business systems analyst. Involved writing stories, functional and technical requirements, process flows, manual, Production documentation
• Utilized Jira Agile framework for 3 years to manage stories and support documents. Over 3 years of experience in Agile methodology.
• Majorly worked on Web service and database technologies projects.
• Experienced in XML, SOAP editor testing web services, project input files was into was coming into JSON.
• Domain knowledge of multiple industries, such as Finance, Investment Banking, Trading, Insurance, Utilities (Energy Trading) and Products with very challenging and demanding work environment.
• Over 5 years of financial domain experience in Capital Markets & derivatives and trading platforms.
• Extensive knowledge and work experience in Equity and Fixed Income Trades, Bonds, Manual Trades and Securities such as MMFs, CUSIP, ISIN and SEDOL.
• Experience with Money Markets, Interest Rate Derivatives, Swaps, Options and Interest Rate Derivatives and extensive knowledge in handling various PIMCO and Babson Capital trades.
• Ability to succeed in diverse environments using various project management methodologies such as Agile/SCRUM, Waterfall and Iterative.
• Provided Mentorship, Leadership and Direction on Agile to Project Team and performed agile project management activities.
• Extensive experience in creating functional/technical requirements documents, Data Analysis, Design, Development, Implementation, Testing in Insurance projects.
• Extensive experience in writing business rules and writing stories within different iteration, Requirement Elicitation, Use case modeling, Scoping & Design.
• Worked on various Change Control Management and Profile Management capabilities including Registration, Login, and Analytics & Reporting.
• Worked on Identity and Access Management (IAM) and Self-service Password Reset project that led to 30% improved user productivity, reduced calls to help desk.
• Extensive experience working in Client-Server & Web based environment using .NET framework, Experience in .NET code analysis, creating specifications in storyboards, user controls for web based applications.
• Expertise in preparing BRDs, Functional specs, Data Modeling, Business Process Flows, Business Process diagrams.
• Expert in data analysis, understanding data structure and writing and Implementing SQL scripts, stored procedures, triggers and indexes for various database operations.
• Strong background working with client’s Business Owners and SMEs, Designers, Architects and Programmers to identify Business and System requirements, providing cost analysis, creating user/system interfaces and developing implementation timelines.
• Involved in Unit testing, Functional testing and writing the Test cases (for Fitnesse and JUnit).
• Flexible work style according to project, team and company dynamics. Inspires high functioning teams as a lead and self-motivated as a team player. Extremely passionate about emerging processes, tools and technologies & seeks to constantly innovate.

TECHNICAL SKILLS

Products & Derivatives: Financial Oil, Financial Gas, Swaps, Option, Swaption, FX, Loan, Deposit, Oil, Gas, Futures & Forward. Babson trades, Bankloans, Revolver, CLOs and OAMs

Technologies/Editor: SOAP UI, Fitnesse, JDeveloper 11g, Altova xmlspy, FTP, Log Viewer, Weblogic Workshop, and Tortoise SVN, Web Content Management.

Change Control/: SharePoint, HP Quality Center, Rational Suite (ClearQuest, ClearCase), Rally. Defect Tracking

Methodologies: Agile, Waterfall and Use Case Methodology (UCM)

Tools: Microsoft Office Suite - MS PowerPoint, Word, Excel, VISIO, Oracle/ SQL Server, .NET Framework.

Others: Web Services (WSDL), Jira, Agile, SQL Server Management Studio, J2EE, .NET, XML, XSD Modelling, XSLT, XML, JSON, SOAP, XQuery, SOA Suite 11g, UML, Oracle Middleware Fusion 11g, Story Writing, Creating Service Contract, Capital Market

PROFESSIONAL EXPERIENCE

Confidential, Springfield, Massachusetts

Business System Analyst

Responsibilities:

• Led as a Senior Business Analyst and worked closely with Project Manager, Business and System SMEs, Architect and Designer to analyze, understand and gather Business, Functional and Non-Functional requirements.
• Led various meetings with Development team, Design team, Functional Consultants to review Functional specifications, User stories and Production support documents.
• Gathered Requirement Specifications, developed Process flow diagrams/ Activity diagrams, created and delivered User Stories and developed Workflow Designs for Babson trades, OAM trades, Bank loan, Revolvers, CLOs, Fixed Income and Equity trades
• Analyzed .NET code, developed Data Mapping Documents and User Manuals
• Created Business Functional Requirement documents(BFRD) and Functional Specification & Design documents(FSD)
• Created User Manuals for Equity and Fixed Income trade application and provided the application to Portfolio managers, Actuaries, Director, Investment Managers, SME’s and Analysts.
• Familiarity with XML and the ability to explain XML web service request and response elements and functionality to client development teams in the context of clients intended usage.
• Actively participated in Triage calls, Huddle boards and performed Usability Standards Validation, Story Acceptance Testing, User Acceptance Testing and Regression Testing.
• Worked in conjunction with testers(QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of Quality standards of projects
• Well versed in Requirements/Change management, Impact Analysis and Gap Analysis.
• Experience with HP Quality Center, Sharepoint and Microsoft Office Products
• Excellent team player, Strong Analytical and problem solving skills, multi-tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.

Confidential, Hartford, Connecticut

Senior Business System Analyst (Insurance Domain)

Responsibilities:

• Led as an Agile Senior Business Analyst and obtained business requirements in the form of user stories from business owners and stakeholders using JAD sessions, brain storming sessions, personal interviews and focus groups sessions to get better understanding of client’s business process.
• Performed research and deep analysis on different applications like Identity Verification Service (IVS), Profile Abstraction (PA), Trillium (Data Cleansing/ Standardization/Address Verification Service), Contact Routing Database (CRDB) and PolicyIQ.
• Analyzed the as-is and to-be state of the project and performed Gap analysis and Impact analysis.
• Worked on various Profile Management capabilities including Registration, Login, and Analytics & Reporting.
• Worked on Identity and Access Management (IAM) and Self-service Password Reset project that led to 30% improved user productivity, reduced calls to help desk.
• Utilized Jira Agile framework to manage stories and support documents.
• Facilitates business stakeholder’s discussions to ensure that the business direction, high-level scope and dependencies are identified and documented.
• Elicits, analyzes, develops, documents and communicates the business system requirements.
• Create technical and user specification document (user stories) to assist .NET developers in understanding user requirements and ability to deliver software.
• Create technical specification document for .NET storyboard classes.
• Prioritizes business system requirements on the basis of business need and where the business requirement naturally fits with the overall deployment plan.
• Define and document user requirements, develop data definitions, detailed process and logic flows and system and program specifications.
• Thoroughly studied the inherent systems to have a clear understanding of the business processes and system workflow.
• Created business and technical user stories, service contracts, mapping documents, process flows for business and technical teams to support the development and testing needs during the execution phase.
• Source to Target Mapping, writing business rules, discuss requirement with data modelers, handling triage call for testing with onshore team.

Confidential, Philadelphia, PA

Senior Business System Analyst

Responsibilities:

• Obtained business requirements in the form of user stories from business owners and stakeholders using JAD sessions, brain storming sessions, personal interviews and focus groups sessions to get better understanding of client’s business process.
• Analyzed the as-is and to-be state of the project and performed Gap analysis and Impact analysis.
• Facilitates business stakeholder’s discussions to ensure that the business direction, high-level scope and dependencies are identified and documented.
• Utilized Jira Agile framework to manage stories and support documents.
• Elicits, analyzes, develops, documents and communicates the business requirements.
• Prioritizes business requirement on the basis of business need and where the business requirement naturally fits with the overall deployment plan.
• Define and document user requirements, develop data definitions, detailed logic flows and system and program specifications.
• Facilitated requirements and user review sessions with underwriters and business sponsors.
• Source to Target Mapping, writing business rules, discuss requirement with data modelers, handling triage call for testing with onshore and offshore

Confidential, Hartford, Connecticut

Senior Business System Analyst (Insurance Domain)

Responsibilities:

• Requirements elicitation, collaboration, documentation and review with various business and technical stakeholders.
• Served as a liaison between development and business client for business and process improvement in order to develop an understanding of client’s expectations.
• Obtained business requirements from business users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews on AGILE / SCRUM methodology.
• Performed in depth data analysis identifying data issues in legacy system and worked with business to develop resolutions to those issues.
• Worked and handled Profile and Access management capabilities for eBill system.
• Story documentation including scenario building for acceptance testing of various user stories.
• Responsible for Data Manipulation and Data Validation using SQL queries in MS SQL Server environment.
• Supported QA team and developed/ executed test cases to verify data transfer quality.
• Assisted with testing and updating test cases in Quality Center for change control in correspondence with the applicable User Stories.
• Created Feature Overview, change control documentation for the release showing new project features that were implemented.
• Story Showcase and demos during iteration planning meetings.
• Worked with users of all levels to determine data integrity issues.

Confidential

Techno Functional Analyst

Responsibilities:

• Actively involved in preparing and writing business requirement documents, functional requirement documents and technical requirement documents.
• Elicited, documented, modeled, validated and prioritized functional and non-functional requirements using interviews and data analysis.
• Interaction with Business and Oracle team and provide suggestions and solutions as required.
• Involved in creation of data model structure which includes data mapping and integration of multiple systems to talk to each other.
• Involved in the deployment, configuration and testing of the interfaces in different environments.
• Develop the interfaces with AIA/BPEL/Mediator components using web services, requesters, EBS's and providers adhering AIA/SOA standards.
• Responsible for configuring JMS queues, connection factories, databases and sorting environment related issues.
• Assisted developers in writing of complex SQL queries to resolve data issues in source system databases.
• Involved in developing exception handling to capture Remote and Binding faults and creating resubmission scenarios for the interfaces.
• Managed project to create and document pre-approved Standard Changes, bringing best practices into the forefront of implementations while reducing risk and human/process errors.
• Participated in team to develop plan and create documentation to support and release for Problem Management and Change Management.
• Worked as a SME for identifying the scope of end-to-end testing with different teams.
• Coordinated UAT of the product with business users and responsible for testing in integration and production environment.

Confidential

Techno-Functional Analyst

Responsibilities:

• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non-functional requirements of the system.
• Involved in creating functional design, detailed design and technical design for the Integration team.
• Involved in writing business requirements, technical requirements specification documents and data mapping documents as per the business requirements and process flow.
• Worked with Business to develop statement of work for RFP.
• Provide suggestion for design approaches to the solution designer of the integration team.
• Involved in handling and leading the development team of the Integration module.
• Involved in creating and implementing xqueries, validation, WSDLs, data/domain-value mapping within application.
• Developed custom XPath functions to transform messages.
• Design, development and deployment of web services was done using OSB, Java and XMLs/WSDLs.
• Involved in creating the common fault handler and implementing in all the interfaces within the application.
• Developed data driven services with flexibility of enhancement and integration with other systems using OSB.
• Designed and Implemented SQL queries for testing, report and data validation.
• Involved in preparing unit test cases, coding standards and supported SIT and UAT.
• Wrote extensively SQL scripts for validating the data generated by SIT and UAT.
• Conducted daily interaction with the development team, stakeholders, business executives and QA team to coordinate all the engineered process.
• Provided mentorship on Agile to the teams working on different projects.
• Owned Change Management component and managed Data Center change requests per month through change life cycle
• Communicated change status, outcome, and impact to the team.
• Comply with client's business needs and provide the most efficient and optimized solution.
• Involved in defect tracking and defect fixing using ClearQuest.

Confidential

Techno-Functional Analyst

Responsibilities:

• Analyzed new business requirements for capital market projects and prepared the functional design specifications employing use case diagrams, sequence diagrams, activity diagrams, ERD’s, DFD’s and class diagrams.
• Created business requirement document and functional requirement document after gathering functional and non-functional requirements.
• Developed use case model and created a development plan for the overall project and prototypes.
• Involved with creation of UML diagrams such as activity and sequence diagrams by using MS Visio.
• Involved in data mapping, performed Business-specific validations of the project.
• Experience in developing and Implementing XML, XQuery, XSLT, XML Validation, WSDLs and DVM within the application.
• Involved in writing, designing and managing SQL to create optimal performance for projects and businesses.
• Developed data driven web services with the flexibility to enhance and integrate the other system within the application.
• Communicated logic and also involved in development of interfaces, gateways, xml's, and data transformations for various Energy Trading & Capital Market Products like Financial Natural Gas, Oil, and UK Physical Power Products in various platforms.
• Acted as a module lead and handled development team and change control management for the entire execution phase.
• Involved in writing Unit and SIT test cases and creating change control plan and defect tracking for production releases.
• Worked hand in hand with Business Team, Release manager, development lead and Testing Team for the whole period of application development across various phases and go live.
• Identified and clearly defined functional issues and support development team throughout the design, development, unit testing and implementation phases of the software development lifecycle.

Confidential

Software Developer

Responsibilities:

• Designing and creating use case diagrams and UML diagrams to model the business processes.
• Experience in developing Functional Design, Detailed Design and Technical Design documents.
• Responsible for designing, developing, updating and configuring channel structures, web portals, portlets, web pages and content items like forms, articles, links, images through Content Management and Vignette Portal and Builder.
• Deployment of the packages to the weblogic server and supported the application in UAT and Production.
• Involved in writing Unit and SIT test case scenarios and performing functional, unit, system and acceptance level testing.