SUMMARY

• Business Systems Analyst with 7 plus years of experience.
• Proven ability to work collaboratively across the organization to create effective solutions (technology and/or processes) to meet critical organization needs.
• Effective “get it done” project manager repeatedly delivering large scale complex projects on time and on budget.
• Experienced analyzing and defining requirements for mission critical business applications projects focused on Web based systems and ecommerce functionality.
• Strong visual modeling and business process modeling (UML) skills using Agile, with tools like MS Visio.
• Expert in developing Use Case diagrams and Data Flow diagrams
• Experienced in analyzing business requirement at all stages of software development life cycle (SDLC).
• Expertise in translating user requirements into System Specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Experienced in SQL tools like MYSQL, TOAD etc.
• Experienced in Project Planning, creating functional specifications and data flow diagrams, Requirements definition documents that included Business requirements and Functional requirements.
• Experienced in developing surveys and interview questionnaires for interviewees and selecting the target population segment.
• Strong understating of all the stages of Loan Origination from Loan Application to Closing.
• Strong analytical skills: ability to link strategies and objectives to develop a plan and view “think outside the box”
• Working with the Content Management System (CMS) teams to understand the requirements.

TECHNICAL SKILLS

Project Methodologies/SDLC: Waterfall, UML, Agile, BPMN, ITIL

Defect Tracking Tools: Test Director, Quality Center, SnagIt, Bugzilla, TFS, JIRA

RDBMS: Oracle, MS SQL Server, MS Access, Mainframe, DB2, MS Excel, TOAD

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook, Lotus Notes

Operating System: Window (98, XP, Vista, 2000), UNIX

MS Office Tool: MS Office Suite (MS Word, MS Excel, MS PowerPoint)

Other Tools and Technologies: IE8, Mozilla Firefox, UniFi, COTS, Wireframe, SiteCatalyst, Apple Safari, MS Project, MS Visio, HP Quality Center, Adobe Acrobat, MS SharePoint, eCommerce, Azure, Nuxio, Rally, RabbitMQ, JSON, API, Responsive Website Design (RWD), Sharepoint

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Documented and conducted the functional requirements (BRD/HLD) reviews and walkthroughs with designers, developers, and stakeholders.
• Followed procedure and guidelines to implement the Single Family Loans to be sent directly to the FHLMC.
• Worked with the PM to define the Strategy and Service Design for the better planning.
• Organized the meeting to make sure that the SLA's are defined correctly and are met on time.
• Assisted the PM’s and PMO to help them manage the Change Request under Project Portfolio Management (PPM).
• Worked with the PM’s to help them do their Budgeting.
• Documented and conducted the user requirement specification reviews and documented them in the High Level Design Document (HLD).
• Involved the tech lead’s, UX, CMS to discuss the requirements.
• Assisted developers to write Technical Design Document.
• Worked closely with end-users and stakeholders to develop a detailed understanding of the requirements and prepared comprehensive set of documents to define the specifications and business value of the systems.
• Helped the development team to perform Component Integration Testing (CIT) by documenting the same.
• Performed Gap analysis and created Traceability Matrix.
• Recorded Minutes of Meeting (MOM).
• Performed data analysis and data validation and wrote SQL queries using MYSQL/TOAD.
• Conducted stand up meetings on regular basis.
• Facilitated brainstorming and walkthrough sessions.
• Developed and maintained use cases, activity, sequence and other UML diagrams.
• Assisted QA teams to develop test plans and test cases.
• Provided Knowledge Transfer sessions for the offshore team in India for Single Family Default Monitoring System (SFDMS) and Electronic Default Reporting (EDR).
• Created Process flow diagrams for SFDMS/EDR using Visio.
• Created Boarding Calendar and made sure that all the Milestones and the Tasks associated to those Milestones were met on time.
• Created Work Group Package document in Excel, the document consists of all the Milestones, Tasks associated to those Milestones, and a list of Open/Closed TAR’s.
• Worked for Financial Budgeting, and made sure that the Forecasted hours for each resource was matching the Actual hours, and performed analysis in case of any discrepancies.

Environment: Windows, MS Visio, MS Word/Excel/PowerPoint, Oracle, TOAD, XML, HTML, DHTML, .Net, J2EE, I Series/AS400

Confidential

Business Analyst

Responsibilities:

• Worked as a Senior Business Analyst to work with the business so that they can create their Project Charter.
• Worked with the business to follow the ITIL RACI model and tracked its approvals.
• Developed and maintained all project related SDLC artifacts, including business requirements, functional requirements documents, traceability matrices, test plans and test cases.
• Performed Risk Analysis.
• Extracted reports on everyday basis to validated that the input date matched the output data and made sure there was no data breach.
• Created process flow diagrams using tools like Visio.
• Based on the project charter and the Project Request Form (PRF), created the Business Requirements Document (BRD).
• Performed data analysis and wrote basic to complex queries to understand the data transmission.
• Wrote requirements for the Responsive Web Design (RWD).
• Used MYSql to write queries and analyzed the table and the field names.
• Facilitated the Functional Requirements meetings to break the business requirements into the functional requirements (FRD).
• Created and owned the Traceability Matrix (RTM) once the BRD and FRD was completed.
• Worked with the Content Management (CMS) team to help them understand the requirements.
• When required negotiated with the business, CMS, and technical team to come up with an acceptable solution.
• Coordinated with the CMS and the tech team and made sure that the final product was timely approved after the tech team provided the framework.
• Used Oracle Endeca.
• Worked with the Lead Developer to identify the Web Services and created the Web Services Requirement (WSR) document.
• Identified the need of API's and analyzed if the existing API's can you be used or not.
• Worked on the Root Cause Analysis (RCA) document based on the Project Change Request (PCR) document and presented the same to the whole team.
• Maintained the Burned Down Chart.
• Worked with the UX designers to help them in creating the wire frames.
• Worked with the off shore QA teams to help them write their test scenarios.
• Documented as is and to be scenarios to identify the gaps.
• Reviewed test cases and test scripts.
• Tracked the testing defect log and used JIRA to enter any new defects.
• Assisted and educated business on daily basis to perform UAT testing.

Environment: Windows, SQL Server, Digital Marketing, MS Visio, Rally, JIRA, and MS Office Suite (Word, Excel, PowerPoint), HTML5, JAVA Restful, Jason, Oracle ENDECA, I Series/AS400

Confidential

Business Analyst

Responsibilities:

• Performed functional requirements reviews and created Business Requirements
• Document and walkthroughs with designers, developers, and stakeholders.
• Followed Agile Methodology from start to end for the Software Development Cycle.
• Maintained the Product Backlog.
• Conducted/Scheduled stand up meetings on regular basis.
• Actively document the Change Documents when required.
• Assisted the Scrum Master at each sprint.
• Worked with the development team to ensure that they understand the functional specifications.
• Tasked to gather and document requirements to integrate applications into a currently utilized COTS application.
• Developed solid documentation by analyzing current processes and design business processes modeling notification (BPMN) utilizing UML as well as documented process flow diagrams for object oriented design and documentation utilizing Visio.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project, educated clients and stakeholders on the benefits and risks associated with the project.
• Assisted designing and developing workflow diagrams for different modules using rose.
• Responsible for identifying gaps in the software between core functionality and user defined requirements.
• Documented as is and to be scenarios to understand the gaps.
• Developed updated, maintained and tracked the Requirement Traceability Matrix for various implementations.
• Used Rally to create and maintain User Stories and Child Stories.
• Wrote data mapping documents, data transformation rules, and maintained data dictionary.
• Wrote Test Scenarios and Test Cases and performed testing.
• Used Team Foundation Server (TFS) in order to track the defects and also to track the related requirements.
• Assisted business in order for them to perform UAT.

Environment: Windows, SQL Server, .NET and MS Office Suite (Word, Excel, PowerPoint), JIRA, TFS

Confidential, Delaware

Business Analyst

Responsibilities:

• Worked closely with business units to develop a Business Requirement Document (BRD).
• Involved in all phases of the Software Development Life Cycle (SDLC) and acted as the main liaison between corporate business managers and IT division.
• Constantly worked in a PMBOK methodology environment to execute Project Management best practices.
• Constantly worked in a BABOK methodology environment to execute Business Analysis best practices.
• Worked with the test team to develop system integration test scripts and ensure that the testing is done according to a phased plan.
• Interacted with client user teams at various associate levels to analyze current processes and to design business processes utilizing UML as well as documented process flow diagrams utilizing Visio.
• Was responsible in identifying, assess, and document business requirements, recommending business priorities, and advising business on options, risks, and costs.
• Conducted research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
• Forecasted business costs and documenting present scenario budgets for client.
• Assisted the quality Management team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed.
• Headed Test-Coordination for multiple phases of the project.
• Adopted the RUP methods for requirements and documented BRD to users as well as to the technical team.

Environment: Windows, SQL Server, .NET, MS Visio, Rational Clear Case, Clear Quest, MS Visio and MS Office Suite (Word, Excel, PowerPoint)