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Senior Business Systems Analyst Resume Profile

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Chelmsford, MA

Senior Business Systems Analyst

Provides cost savings and competitive advantage thru consensus building and facilitating among key stakeholders to obtain agreement on business requirements and functional designs. Significant customer facing experience performing stakeholder interviews, analysis, influencing key users and subject matter experts to gather, negotiate, document and validate complex business requirements. Hands-on technical experience while leading all stages of software development life cycle efforts.

Qualification Highlights

Migration Planning

Project Management

Customer Service

Technical Analysis

Risk Management

Client Relationships

Workflow Redesign

Requirements Documentation

Data Analysis Migration

Best Practice Implementation

SQL Database Management

Cost Benefit Analysis

Technical Proficiencies

Methodologies

Agile, JAD, RAD, SDLC, UML, Use Cases, Waterfall, Workshop Facilitation

Languages

VB, VBScript, SQL, PL/SQL, JavaScript, ASP, ASP.Net, ADO.Net, PHP, Ajax

Software

SQL Server, SharePoint, MS Access, Visual Studio, Office Suite, Project, Visio, IIS, Source Safe, Adobe Suite, Crystal Reports, Oracle, Toad, WebEx, BIDS

Confidential

Business Analysis and Project Management

  • Provided data mapping, data analysis, workflow analysis, and requirements gathering for automating Enterprise data exchanges between Weston Financial and Washington Trust.
  • Performed lost productivity analysis and made recommendation for improving operation efficiencies.
  • Performed monthly and quarterly SOX compliance audits of client and Principia CAMS data.
  • Implemented automation resulting in 50 time savings to prepare Assets Under Management Report and 33 time savings preparing Weston Financials Asset Category Report.
  • Technical liaison for Weston Financials business needs with The Washington Trust Company.
  • ETL Morgan Stanley Smith Barney, Charles Schwab and TD Ameritrade data feeds into Morningstar Principia CAMS and custom client invoice applications.
  • Technologies: SQL Server, VB, MS Office, Morningstar dbCams Software, Advent Software.

Confidential

  • Business Analyst/SharePoint Administrator/SQL Server Developer
  • A national multi-disciplined Construction Management Inspection firm providing owner's representative services on public projects.
  • Provided data mapping, data analysis, workflow analysis, requirements gathering, functional specifications, application analysis, warehouse design, logical and physical models, proof of concept and program reports and graphs for Enterprise Data Warehouse prototype.
  • Successfully completed MassDot Highway Division's data warehouse prototype.
  • Acted as liaison between MassDot Highway and IT, provided stakeholder interviews, requirements gathering and specification support for the analytical needs of the Accelerated Bridge Program
  • Cost benefits analysis and proposal reviews for SharePoint 365 and Primavera hosting.
  • Developing appropriate ETL strategy and implement ETL data mappings with BI Reporting Group.
  • Technologies: SQL Server, Microsoft Business Intelligence Tools, Visio, VB, Office 2007, Adobe Captivate, Photoshop, SharePoint 2007, Office 365 SharePoint.

Confidential

Technical Consultant

  • Provided customer facing project management, business analysis, and customer support to Confidential.
  • Analyzed business processes, documented requirements and programmed custom features for web-based CRM, business process and ERP software products using .Net, VB and SQL Server. Liaison with business owners, senior managers and technical support employees.
  • Provided technical consulting for Enterprise Software Products. Responsible for software installations, upgrades, hot fixes, SQL Server moves, data analysis, data conversions, data migration plans, disaster recovery plans and client workflow analysis.
  • Furnished telephone, WebEx and email customer support for clients having production issues. Provided analysis, issue resolutions, cost estimates while documenting incidents.
  • Created, modified and converted Crystal Reports. Analyzed and mapped data to create new business development reports in support of client marketing campaigns using CRM software.

Confidential

Business Analysis and Project Management

  • Performed requirements gathering, designed, developed and programmed application upgrades, business process changes, project management and regulatory compliance for Fidelity's 1.36 trillion Mutual Fund Audit Fees using Agile and JAD.
  • Analyzed business process, documented requirements and programmed new compensation fee changes for Board of Trustee restructuring.
  • Modified SQL Server schema, stored procedures and VB code for Fidelity's Bank Loans and Interfund Lending Application

Business Analysis and Project Management

A software development firm that designs, develops, and delivers software systems solutions to the Telecommunications Service Providers and Competitive Local Exchange Carriers. Business Analyst/Developer Recruited to provide data migration, customer support and programming experience for the installation of a new VOIP Telephone System at CapitalOne Corporate Headquarters.

  • Instrumental in re-engineering BPR VOIP installation process to utilize SQL Server, Visual Studio, Ajax and ASP.Net technologies. Performed requirements gathering, authored business and technical specifications cost benefit and gap analysis and created GUI design.
  • Performed data analysis, mapping, validation and business rule programming for migration. Documented workflow, conceptual database schema and logical data model using Agile.
  • Successfully met go-live deadlines while adapting to change in a fast-paced environment. Collaborated with CISCO and Verizon engineers, office facilities and client team members.

Confidential

Business Analyst/Senior Developer

  • Recruited to provide analytical and PMI skills for several full SDLC consulting engagements.
  • Team Lead and Project Manager for full project life cycle implementing Dunkin', Baskin' and Togo Brands 80 million budget tracking application. Authored requirements documentation, project plans with resource estimates, work flow analysis, risk management, managed project scope, provided technical guidance and liaise with stakeholders, status reports, UA test plans, deployment strategies, support and programming using RAD.
  • Lead several .Net website enhancements. Mapped current/future state, performed gap analysis and traceability matrix. Liaison responsible for coordinating schedules, identifying and resolving issues with multiple business units, technical areas and stakeholders.
  • Team member performing data analysis, data migration, gap analysis and business rule programming for Compaq/Digital Manufacturing System conversion to SAP.
  • 3 sales increased by reengineering Compaq Material Recovery Web Site. Provided work flow analysis, current state/future state document, design specification, project funding plan, cost benefit analysis, mitigation plan, database design and ASP programming.

Confidential

Business Analyst/Software Developer

  • Provided full SDLC implementations using RAD and Waterfall for several consulting engagements at AVCO Research Laboratory, Bain, Fidelity, General Scanning, Gillette, John Hancock, MBTA, Paul Revere, Putnam Investments, PROMutual, Stop Shop, JF White, Perini, FS T and The New England.
  • Duties: project management, requirements documentation, management reporting, stakeholder interviews, data mapping, data analysis, data migration, workflow analysis, cost benefit analysis, database design, logical and physical models, DoD DoE program reporting requirements, RFP, statement of work, project scope, risk management, and proposal reviews.

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