SUMMARY

• Business Analyst with 8 years of experience in business analysis, system analysis and design in Finance, Mortgage, Healthcare and Insurance industries.
• Experience in, Agile Scrum, Rational Unified Process (RUP), Waterfall and Agile SDLC, Requisite Pro, Clear Case, Clear Quest, Rational Rose, Snag - it, Balsamic Dreamweaver.
• Involved in requirements analysis, system analysis and design and testing phases of Software Development Life Cycle (SDLC) and also in iterative, agile and structured methodologies.
• Involved in Object Oriented Analysis and Design (OOAD) in UML with emphasis on use case diagrams, state diagrams, sequence diagrams, activity diagrams and collaboration diagrams using Rational Rose, Enterprise Architect and MS-Visio.
• Strong facilitation skills and experience in leading Joint Application Development (JAD) sessions, use case walk throughs and functional requirement sessions.
• Experience in analyzing and documenting functional and technical requirements including use cases.
• Involved in determining project scope, estimated schedules, maintained project documentation and managed workloads using MS-Project to successfully complete projects.
• Involved in generating test cases, test scripts and resolving User Acceptance Testing (UAT) issues by communicating with QA team.
• Excellent communication and organizational skills including the ability to multi-task, prioritize and manage increasingly complex issues.
• SharePoint experience to help organization put together a proof of concept. Understands the business drivers for SharePoint development, can able to design a SharePoint architecture that will provide a collaborative space where their users and client users can upload documents, review copy, make changes, lay out the path ahead for full development process.

TECHNICAL SKILLS

Rational Tools: Rational Rose, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest and Rational SoDA.

Project Management: Object Oriented Analysis and Design (OOAD) Tools/Methodology using Unified Modeling language (UML), Rational Unified Process (RUP), SDLC, MS Project, EA and Visio

Content Management: Joomla, Moodle,Drupal

Reporting Tools: Crystal Reports

Testing Tools: Mercury Quality Center, Excel

Operating Systems: Windows95/98/00/XP/NT and Mac OS.

Other Tools: MS Office Suite, Caliber RM, DOORS, SharePoint 2.0/2010 and iRise 5

PROFESSIONAL EXPERIENCE

Confidential, CA

Business Requirements Analyst

Responsibilities:

• Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics.
• Customized the Scrum framework and implemented it in the project.
• Experience in using iRise 5 Manager to create, edit, and view requirements; trace Business Acceptance Criteria (BAC) to the User Stories and generate reports.
• Created Statement of Work (SOW) document for various capabilities in the initial requirements gathering phase.
• Created Use Cases based on the Business Needs and Features (BNF’s) provided by the business team.
• Experience in using Microsoft SharePoint to centrally store, manage and access business artifacts across all platforms.
• Created Activity and Sequence Diagrams in UML using Rational Rose and also involved in creating the Business Process Models.
• Documented and reviewed high level and detailed requirements in Detailed Design Specification (DDS) document.
• Successfully conducted JAD sessions, which helped synchronize different stakeholders on their objectives and helped the developers to have a clear-cut picture of the application to be developed.
• Worked with the UI Prototypers in creating mock up screens and validated if the requirements are in sync with the prototypes created.
• Wrote test plans and conducted testing. Became the IT expert on the Content Management System (CMS).
• Worked with other team members to review and update interface and process flows.
• Experience in UI level Data Mapping.
• Enhanced functionality included upgrading site from static site to Content Management System
• Did planning and execution of digital projects; developing schedules; defining and owning feature requirements for website development, managing website content, establishing and enforcing content governance, creating business requirement documents, and offering input on content migration plans, workflows, testing plans, and quality assurance.
• Set up team SharePoint site including templates for client tracking KPIs, document repositories, team calendar and a task tracker
• Used the knowledge for - loans, commercial letters of credit, standby letters of credit, foreign exchange, time deposit commercial paper, certificates of deposit, repos and reverse repos and demand or checking accounts and how they relate to each other, and the varied systems that they interact with for better updating of the domain.
• Built Incident and Request Management Models in Test Remedy environment and had it approved for implementation in production.
• Conducted UAT and trained the client at acceptance.
• Performed analysis of requirements/design documentation and business processes as inputs for test planning/execution cycles.
• Involved in the Defect Management process.
• Conducted Regressions Testing, Component Integration Testing, and System Integration Testing in Respective environments.
• Involved in developing SQL queries and stored procedures to check data integrity.
• Created SQL scripts to test the stored procedures by sending different sets of input parameters. Performed backend testing using SQL queries to retrieve and verify information in the database.

Environment: Agile(Scrum) SDLC, iRise Manager, iRise Studio, iDoc Reader, iRise Shared Server, Rational Rose, Requisite Pro, MS SharePoint 2.0, SQL, Oracle, MS Word, Java, Crystal Reports, BOBJ and MS Excel

Confidential, MN

Business Systems Analyst

Responsibilities:

• Acted as a liaison between the business, data and the technical teams throughout the Scrum project lifecycle.
• Worked with developers and provide inputs on defect fixes and take them to appropriate closure.
• Extracted the business requirements from various sessions with business leads and maintained them using Requisite Pro, tracing them all the way to the system artifacts.
• Manage team SharePoint site
• Developed Citrix Team SharePoint web site utilized for holding team only data, IT Public data, web tools, and Change Management calendar
• Conducted information gathering and information dissemination with SME's.
• Provided inputs to the development team on defect fixes and business requirements.
• Created compact and comprehensible use cases which capture the business functionality in depth using standard toolsets and ensure requirement traceability throughout.
• Ownership of team SharePoint site development
• Created activity diagrams, use case diagrams, sequence diagrams, collaboration diagrams and data flow diagrams in UML using Rose and MS Visio.
• Involved in User Interface (UI) analysis with the business team to validate accuracy.
• Involved in identifying Functional and Non-Functional requirements and created the Functional System Design document (FSD).
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions.
• Partnered with the technical team in research and resolution of system development issues and process problems.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues.
• Commended for ability to multi-task on projects consisting of diverse set of people, platforms and parallel timelines via exceptional communicational, organizational and interpersonal skills.
• Involved in developing SQL queries and stored procedures to check data integrity.
• Created SQL scripts to test the stored procedures by sending different sets of input parameters. Performed backend testing using SQL queries to retrieve and verify information in the database.

Environment: Agile(Scrum SDLC), Rational Rose, SQL, Oracle, RequisitePro, ClearQuest, ClearCase, Rational SODA, OOAD, Java, IBM DB2, HTML, MS Word, MS Access, MS Excel and MS Project.

Confidential, IL

Business Analyst

Responsibilities:

• Gathered business requirements, performed Gap Analysis for client’s requirements and generated system workflows.
• Systematically gained knowledge on the business process being followed in the project environment.
• Prepared and validated high-level and detailed requirements.
• Established RUP (Rational Unified Process) methodology and provided assistance in developing use cases and project plans.
• Facilitated walkthroughs with business SME’s from loan origination, processing, underwriting and closing domains.
• Participated in documenting the requirements that were critical to the business process and used those requirements in system design based on a Use Case approach.
• Used Rational Rose to model the process using UML to create behavioral and structural diagrams.
• Used Rational ClearQuest to track required changes and Rational ClearCase to maintain different versions of the project documentation.
• Participated in transforming the user requirements into functional requirements and also created business process models from the requirement specifications.
• Reviewed and provided inputs to the testing scenarios and test cases.

Environment: MS Office, MS Visio, Rational Requisite Pro, Rational Rose, Rational ClearCase, Rational ClearQuest, RUP Methodology, Oracle, UNIX, Windows.

Confidential, Glendale CA

Business Systems Analyst/Business Support Analyst

Responsibilities:

• Gathered High Level requirements working directly with department heads.
• Regular interaction with Portfolio Managers and Research Analysts to understand the current spend trend and derive future trends.
• Use current spend pattern and future trend plots to arrive at the decision of which additional features to implement.
• Suggest fine tuning in requirements and as-is system based on Analysis of available data and discussions with support groups.
• Do Risk Assessment studies in conjunction with Senior Project Managers and Departments heads.
• Create Risk Analysis matrix for the view of Senior Management and prune requirements based on decisions made in SMG meetings.
• Monitor progress and define task for analysis on source information for401 k plans,defined contributions, policy loans, fixed assets data marts and Risk.
• Assisted the customer in defining the high-level Functional Requirements and needs.
• Gathered the requirements, developed process models and detailed Business Policies, and modified the business requirement document.
• Developed System Specification Documents, Interface documents to show the process flow.
• Thorough analysis of available data sources to demarcate the reference data and master data.
• Designed data flow models to project flow of information from applications to both sets of data.
• Configuration of Cash Management Application for accurate and consistent cash flow estimation for organizational strategic positioning
• Involved in gathering requirements for online cash management to facilitate transaction processing and reconciliation needs.
• Responsible for writing Business Use Cases, Business Rules, logical analysis and change management of requirements.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagram and ER using tools like MS Visio.
• This helped in the definition of the business process model and Data Process Model.
• Involved in development of Business and Technical Requirements in preparation of System Architecture, Information Strategy, and Detailed Design documents for Business Needs and Processes.
• Involved in documenting the business process by identifying the requirements
• Used MS Visio to carry out the business modeling, data modeling, and object modeling efforts to develop the business architecture for rapid and controlled application development.

Environment: MS Visio, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project,Quality Center, SQL, Oracle

Confidential, Parsippany, NJ

Junior Business Analyst

Responsibilities:

• Gathered and documented the requirements that are critical to the business and using those requirements to design application software.
• Prepared business requirement documents using Rational Requisite Pro.
• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity and Sequence using Rational Rose.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS.
• Analyzed and articulated business requirements from user interviews and then convert requirements into technical specifications.
• Implemented RUP and followed iterative process for Use Case driven processes of requirement documentation and their deployments and also created a Traceability Matrix.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Held regular JAD sessions with the system architects, developers, database developers, quality testers during the entire Project.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed.
• Created Use Cases, Activity Diagrams and Sequence Diagrams.
• Built and maintained close relationships with internal customers and retail systems vendor to ensure efficient development and completion of the project
• Assisted technical teams in integrating ‘Customer Relationship Management’ and ‘Procurement’ module into Oracle E-Business Suite.
• Documented the process flows and procedures in using the Oracle E-Business suite
• Created screen mockups to aid requirement process.
• Assisted with the system testing/user acceptance testing of the functional enhancements as needed.
• Assisted with the development of Policy & Procedures and Best Practices for retail operations in alignment with system capabilities
• Ensured applications are designed to support business objectives.
• Wrote various SQL queries and statements for data reconciliation for Policy Administration System.
• Used MS Office suite (Word, Excel, Access, Visio, Power Point), HTML for project tracking, documentation and presentation.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing.
• Verified the Business Scenarios on new builds to allow extended testing by QA team.

Environment: Test Director, RUP, Windows 98, Oracle9i, Rational Rose, Requisite Pro, Clear Quest, MS Project, MS-Word, MS-Excel, Java.