SUMMARY

• Over 8 years of experience as Business Analysis.
• Understanding of Rational Unified Process (RUP), Unified Modeling Language (UML), Software Development Life Cycle (SDLC), Object Oriented Analysis and Design Concepts (OOAD), Business Process Re - engineering (BPR), Test Lifecycle, Multi-tier Web Applications, Data Warehousing, Business Intelligence (BI), Service Oriented Architecture (SOA), Documented Business Requirement, Use Case Specification, Functional and Non-functional Specification, System Requirement Specification, UML diagrams (Use Case, Class and Sequence), Project Estimate, and User Manuals, Master Test Plan Review (Integration, System and Acceptance).
• Strengths include big picture focus while developing strategic business solutions which can include: mission statements, value propositions, critical success factors, statements of work, project management, ROI, GAP and risk analysis, Cost-benefit analysis, facilitated functional design meeting and documenting requirements, use cases, implementation and mentoring and coaching.

TECHNICAL SKILLS

Business Analysis: SDLC, Requirement Analysis, detail design, Business Rules, data flow diagrams, data definition table, data modeling, system integration, and team building

Processes/Technologies: Rational Unified Process (RUP), Clear case, Use Cases, Workflow and UML.

Rational Suite and Tools: RUP, UML with Rational Software Modeler, Rational RequisitePro, ClearQuest, ClearCase, Together Soft (UML), MS-Office, MS Visio and MS Project.

Application Servers: Genesys, Oracle8i, 9i, SQL server, Websphere

Data Bases & Domain: MS SQL, DB2, Oracle, Java Script, XML, .Net, Teradata

Operating Systems: Microsoft Windows XP, NT, 95,2000, 98, Vista, UNIX & GNOME

Software Utilized: Rational Rose, Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook) MS Project, Visio

FrontEnd Tools: Microsoft Front Page, Macromedia Flash, MS Access, Business Object

PROFESSIONAL EXPERIENCE

Confidential, DC

Business Analyst

Responsibilities:

• Analyzed business requirements, business process and system architecture/design for Multifamily Loan Acquisition System.
• Responsible for defining, documenting and publishing Functional Specifications and BRD-Business Requirements Documents.
• Defined and ensured user stories and functional requirements are good, has business values and story points.
• Acted as Single Point of Contact for all business requirements and represented the end user in the development team.
• Designed Use-Case Models after understanding scope of the project and the business model
• Followed UML methodology to create Sequence Diagrams, Collaboration Diagrams, Class Diagram and Activity Diagrams
• Supervised and approved a complete set of UAT test scripts to ensure completeness of the implementation and of the end-to-end functionality
• Played a key role on project issues such as release management, change management, scope control, and requirements prioritization
• Documented and developed Manuals for the new working environment

Confidential, Washington DC

Business System Analyst

Responsibilities:

• Translated the business needs into functional requirements, and communicated the same to the business users, to baseline the initial high-level requirements.
• Involved in conducting JAD sessions with the entire team to come up with the possible solutions for the business problems.
• Provided key input in working with users in indentifying and defining system and project requirements.
• Documented FRS (Functional Requirement Specifications) and assisted Systems analyst to come up with SRS (System Requirement Specifications)
• Provided inputs in the strategic development of detailed project plans, work assignments, and target dates.
• Designed and developed use cases, activity diagrams, and sequence diagrams, using MS VISIO.
• Worked with the software architects / developers to ensure that the applications conform to customer requirements.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partnered with the technical areas in the research and resolution of system and process problems.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
• Conducted impact analysis for the requested change by business users/stakeholders to control change in the requirements.

Confidential, Richmond VA

Business System Analyst

Responsibilities:

• Responsible for interacting with business partners and developers to review business requirements, gather and document level of effort on SSCR’s and projects.
• Lead and manage SSCR to deliver business change and competitive advantage, manage the delivery of IT development team to ensure SSCR are delivered effectively.
• Actively involved in collaboration and Web content management in SharePoint 2010.
• Analyzed, defined and documented business processes and work flows in SharePoint 2010.
• Working on front-end functional requirements will align with HL7 interface requirements for CRM application.
• Drafted BRD and designed Use-Case Models for PBX, IVR, Call recording, Call routing, reporting, and telephony infrastructure after understanding the business requirement for SSCR.
• Followed the UML based methods to create Sequence Diagrams, Collaboration Diagrams, Class Diagram and Activity Diagrams.
• Analyzed business requirements, business process and system architecture/design.
• Worked on IVR requirements for (PBM)Pharmacy Benefits Management.
• Worked in the RUP Framework involved in iterations at each phase of the software life cycle
• Gathered client specific business requirements and translated it in a proper manner to the developers, and ensured that these requirements were fully tested and implemented accordingly for each production cycle by creating Traceability Matrix using Requisite Pro.
• Supervised and approved a complete set of UAT test scripts to ensure completeness of the implementation and of the end-to-end functionality
• Played a key role on project issues such as release management, change management, scope control, and requirements prioritization.
• Knowledge of telephony administrator tool (CMS).
• Responsible for leading the activities of the team and overseeing the quality assurance process, work processes, test development and execution, reporting of the effectiveness of the process to Business.
• Played a key role on project issues such as release management, change management, scope control, and requirements prioritization
• Associated in the change control in the application development and used Rational Clear Case for version control and unified change management

Confidential, NJ

Business Analyst/QA

Responsibilities:

• Analyzed business requirements, business process and system architecture/design
• Responsible for defining, documenting and publishing Functional Specifications and BRD-Business Requirements Documents.
• Involved in integration of credit risk system for P2P system.
• Responsible for daily status meeting to discuss development plans, quality assurance test plans, and user documentation with developers, users, and the product management
• Designed use-cases and use-case models to further refine the requirements and understand the business processes. Worked extensively in Rational Requisite Pro to organize and catalog requirements, documents, and use-case documents.
• Conducted meetings, interviews and JAD sessions with stakeholders to collect business requirements.
• Designing and creating the architecture ofdatawarehousingstar schema logical database model using Erwin
• Generated reports and monitored the performance of the project at different stages.
• Used MS Visio for visualizing and mapping the business process in multiple levels for business process hierarchy.
• Developed checklists to Verify and ensure that the functional specifications, use cases, and UI specifications documents are written in line with the guidelines as specified by the client, and that the quality standards as specified
• Worked closely with the database architect to finalize database design, table structures and other key database artifacts for the system.
• Involved in Extracting data from the existing database, Transforms it to fit operational need and loaded it into database and data warehouse.
• Coordinated with different agencies in tracking the progress of the software development and resolving the issues and worked with the UI team to create the User Interface Mock-ups to be presented to the Business
• Used Quality Center to perform test plan, track execution against plain throughout testing and handle defects from start to resolution.
• Generated execution grid in the Test Lab module of Quality Center, group test cases and executed them simultaneously
• Performed Manual Testing of the Application, Interacted with developers and discussed technical problems, reported bugs.
• Conducted technical/non-technical presentations to the management and workshops for the clients.

Confidential

Business Analyst

Responsibilities:

• Worked as Business Analyst and Quality Analyst for multiple projects on Brokerage, Insurance, Retail Banking and Mortgage during the tenure.
• Conducted detailed and comprehensive business analysis by working with the IT staff, senior SME’s, supervisors, and end-users, in order to identify system and operational requirements and potential improvements.
• Conducted ROI and cost-benefit analyses for project implementation. Also analyzed the current business process to workout various scenarios cost effective.
• Designed use-cases and use-case models to further refine the requirements and understand the business processes. Worked extensively in Rational Requisite Pro to organize and catalog requirements, documents, and use-case documents.
• Worked with stakeholders and business owners to define business requirements and translate them into system requirement specifications.
• Collaborated work processes - included translating user requirements into functional requirements. Transferred knowledge of the business process to the appropriate Programmers and Analysts with the aid of Rational Rose.
• Efficiently communicated between the business users and the developers to clarify questions and issues related to system requirements.
• Participated in design walkthrough and code walkthrough.
• Developed business test cases and worked with the QA team during system testing.
• Reviewed development plans, quality assurance test plans, and user documentation to ensure correct interpretation of original specifications.
• Analyzed the Test plan, which detailed the testing scope, strategy, test requirements and necessary resources.
• Developed Test Cases to cover overall quality assurance testing.
• Use Quality Center for defect tracking and maintained defect repository and followed defect life cycle until it was closed.
• Defects were identified and reported to the development team using Test Director.
• Involved in Manual Testing and Automated testing of the test cases
• Actively participated in enhancement meetings and was responsible for weekly status updates, troubleshoot new releases and production issues content.