SUMMARY

• Business Analyst with seven years Industry experience and strong domain knowledge in, Banking, Financial services, Healthcare and Insurance.
• Experience in analysis, design, testing and implementation of software applications.
• Expert in all phases of Requirement Management, including gathering, analyzing, tracking requirements.
• Worked closely with project managers, SMEs, and staff to understand and brief the requirements and specifications for new applications along with re - engineering the existing applications.
• Strong understanding of various SDLC methodologies such as RUP, Waterfall and Agile with hands on experience in all of them.
• Experienced in writing and preparing business requirements documents (BRDs), system requirements specifications (SRS), system design specification (SDS), functional specifications, defining project plan and change request.
• Experience in entirety ofRequest for Proposal (RFP)process, including production of RFP document.
• Experience in conductingJoint Application Development(JAD) sessions, Q&A sessions, and personal interviews; analyzed outcome of these sessions and well understood requirements; proposed alternative tasks; estimated time, budget and scope of the project
• Comprehensive working knowledge ofUML, including development and interpretation of Use Case, Class, Object, State, Sequence, Activity and Collaboration diagrams
• Expertise in the use of IBM'sRationalDevelopment Suitein support of the RUP, including use of RequisitePro in requirements management, ClearQuest in change and defect tracking and Rational Rose in developing UML diagrams
• Expertise in managing theUser Acceptance Testing (UAT)process in order to ascertain confidence levels from the end users as to how the final system will perform in production
• Expert knowledge in RDBMS concepts, Database relationships and utilizing SQL through query statements
• Technical expertise in Microsoft Technologies, such as .Net Framework, ASP.Net, MVC 3/4/5, WCF, C#, AJAX, ADO.NET, XML, VB, JavaScript.

TECHNICAL SKILLS

Methodologies: Rational Unified Process (RUP),Agile, SDLC (waterfall), JAD, RAD

CASE Tools: UML, RationalRequisite Pro, Rational Rose, DBVisualizer

Tracking Tools: ClearQuest, ClearCase, Quality center, Jira

Workflow Tools: MS Visio, MS Project, MS PowerPoint, MS Word

Databases: ORACLE 9i/10g/11g, SQL Server 2008/2012, MS Access

Languages: SQL, PL/SQL, HTML, XML, C #, JavaScript

Analytical Tools: SAS, MATLAB, MS Excel

Operating Systems: Windows (XP/NT/2000), Unix, Linux

PROFESSIONAL EXPERIENCE

Confidential, Lenexa, KS

Business Analyst

Responsibilities:

• Identified high-level requirements for documenting detailed business requirements.
• Facilitated UAT with the stakeholders and the business users and conducted UAT.
• Worked closely with end-users and developer to develop a detailed understanding of the opportunities for improvement, then gathered requirements and prepared a comprehensive set of documents to define the specifications and business value of the system.
• Facilitated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Created business process flow diagrams and charts using MS Visio.
• Translated Business Requirements into functional and non-functional requirements using industry standard documentation processes like Data Flow Diagram (DFDs) and UML Diagrams (Use Case, Sequence and Activities Diagrams).
• Used Rational Unified Process (RUP)/UML to make an Object Oriented Design model for the application and used UML for creating the Sequence, Use case, class, collaboration, state chart and Activity using Rational Rose Data Modeler
• Facilitated Provider Enrollment, Setting up Provider profile & Trading Partner Agreement.
• Set up Provider's Access to the System (Security Setup).
• Helped creating Provider Reports i.e. Financial, Claims processing.
• Wrote FRDs for the defects and enhancements and got approval from business for the developers.
• Participated in brainstorming sessions and walkthroughs.
• Documented approved change controls to add them into business design.
• Worked with the testing team to develop their test plans.
• Analyzed SQL queries that were used by the testing team to validate the data in the back-end SQL Server Database.
• Analyzed Graphs in Load runner to customize the application according to User Acceptance loads.
• Worked with Business Area Experts and Subject matter experts to understand the business requirements.
• Analyzed and documented system release/deployment issues according to version management, backward compatibility, load balancing of components in production environment.
• Did impact analysis for changing requirements and coordinated with business users for prioritizing the testing/release of the changes.
• Keeping track of Production Support Issues and resolving the defects in a timely manner.

Environment: Rational Unified Process (RUP), Rational Test Manager, Windows, Microsoft Office (PowerPoint, Excel, Word), MS Visio, MS Project, MS Access, XML, SQL Server 2012, Power Designer, Agile Scrum

Confidential, Indianapolis, IN

Business Analyst

Responsibilities:

• Involved in interacting with business users for requirements.
• Worked as a liaison between business and technical teams to communicate requirement prioritization and implementation level of effort to make sure highest value features are given higher priority.
• Translated Business Requirements into functional and non-functional requirements using industry standard documentation processes like Data Flow Diagram (DFDs) and UML Diagrams (Use Case, Sequence and Activities Diagrams).
• Prepared the Functional Design Specifications employing use case diagrams, sequence diagrams, and Data Flow Diagrams (DFD's).
• Worked with SMEs to ensure data providers in compliance with the published data standards, validating data from the providers and monitoring and reporting on the quality of the data.
• Worked closely with end users to gather report requirements and ensure proper testing/validation.
• Recorded business requirements, functional specifications and business process information via interactions with key stakeholders / business users.
• Analyzed data flow and business requirements to create High Level Design document.
• Acquired substantial knowledge with respect to the different source systems in healthcare.
• Interpreted logical and physical data models for Business users to determine common data definitions.
• Facilitated customer meetings and Business design walkthroughs data definition and GUI design.
• Worked with UX team to create Wireframes and interactive Mockups for business users.
• Created implementation plan and deployment groups to ensure successful migration of the code from the Development environment to the Integration, Certification and Production environments.
• Actively involved in successfully resolving high priority defects with very tight timelines.
• Involved in Data Validating, Data integrity, Performance related to DB, Field Size Validations, Check Constraints and Data Manipulation.
• Created mapping documents to outline data flow from sources to targets.
• Managed internal websites for ticketing system.
• Perform Designs and Analysis on business systems applications, systems interfaces, databases, reporting, or business intelligence systems.
• Conducted stand-up meetings to provide a status update to the team members.
• Assisted the project manager in PM tasks like preparing scope statements, templates and status reports.
• Deliver new systems functionality supporting corporate business objectives

Environment: Rational Requisite Pro, Rational Rose, MS Project, MS Visio, MS SQL Server 2008R2, Oracle 11g, HTML, XML, Microsoft Visio, TOAD, Microsoft Office, Teradata.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.
• Conducted Gap analysis to understand new business model and additional functionalities to be incorporated into the new application.
• Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders and SMEs.
• Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams.
• Identified all use case components including basic, alternate and exception flows.
• Prepared the Business Requirements Document (BRD’s) and the Use Case Specification Documents using Rational Requisite Pro as requirement gathering tool.
• Analyzed Requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio.
• Prepared Business Process Models, which included modeling of all activities of the business from conceptual to procedural level.
• Participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.
• Participated in Change control meetings recommending appropriate action after analysis of changing requirements.
• Assisted QA team by Reviewing test cases and clarifying requirements to ensure complete coverage of requirements.
• Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.
• Carried out detailed and comprehensive business analysis with the RUP methodology.
• Provided project manager with regular status updates assisting the overall project management initiative.

Environment: RUP, Oracle 10g, PL/SQL, Rational Requisite Pro, Microsoft Visio, UML, HP QC 11.0, VBScript, .NET, Microsoft Office (Word, Excel, PowerPoint) Windows

Confidential, Oakland, CA

Business Analyst

Responsibilities:

• Worked with business representatives to understand requirements and priorities and ensure that software development work is appropriately aligned.
• Involved in the meeting with Business Process Owners, Subject Matter Experts (SME) and Health Center users for Requirement gathering in Definition Stage using Rational Requisite Pro.
• Facilitated Requirements Sessions, as well as weekly client & team meetings.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Documented Transfer Specifications and Implementation Guide for ADT messaging.
• Organized system risks into high, medium and low impact to help business analyze the level of effort for remediation activities and ease resource allocation work.
• Participated in user meetings to understand requirements for the Data- Warehouse design.
• Created various Use Cases and workflow diagrams, using MS Visio.
• Maintained Traceability Matrix in Excel.
• Created Report Mockups and Sample Mapping documents for the Error Reporting.

Environment: RUP, MS Office, MS Visio, UML, Adobe Acrobat, MySQL, Oracle, Windows