SUMMARY

• A seasoned and professional Business Analyst with over 9 years of proven track record in successful completion of formal and informal initiatives and projects to provide automated solutions to Business needs.
• I have been extensively using the iterative software development lifecycle principles of Rational Unified Process (RUP), with experience in the field of business analysis, business modeling, and document processing to manage, develop and test distributed client - server, internet and intranet applications on heterogeneous environments.
• Gathering and documenting requirements based on functionality, workflow and business rules are some of my greatest strengths.
• I have prepared Business Cases, specification documents, Use Cases and effectively managed the requirements for development of applications for various industries. I possess excellent verbal, written, interpersonal and conflict resolution skills.
• Expertise in all phases of Software Development Life Cycle spanning over Requirements, Analysis, Design, Development, Testing and Maintenance of decision support systems as per Rational Unified Process (RUP).
• In-depth knowledge of the usage of Rational Tools for creating artifacts like the Business Vision, Business Glossary, Business Architecture Document, Guidewire, Business Modeling Guidelines and Business Use Case Models.
• Thorough with Business Process, Business Rules and Defining Scope of the Project and converting the User Requirements into business requirement and technical specification using rational RequisitePro.
• Interacted regularly with the development team, database designer, system administrator and the higher management to meet the deadlines of Project milestones.
• Extensive experience of modeling views in Microsoft Visio and Rational Rose, creating detailed Textual templates, Use-Case Models, Use Cases, and Sequence Diagrams.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Adept at conducting Joint Application Development (JAD) sessions, project meetings, reviews, walkthroughs, and customer interviews. Making sure that stakeholders are fully informed at all times of all open issues by weekly status update reports, Seminars and Presentation, used the MS Office Suite for creating these.
• Experienced with configuration and change request management tool Rational Clear Quest.

TECHNICAL SKILLS

Documentation and Testing Tools: Test Director, Rational Robot, ClearQuest, ClearDDTS, Rational RequisitePro, ClearQuest Designer, Rational Rose

Programming Languages: C, C++, SQL

Web Tools: HTML, XML, Crystal Reports, JavaScript, VBScript, XPATH, MS Access

Databases: Oracle, SQL Server 2000, MS Access, MySQL

PROFESSIONAL EXPERIENCE

Confidential, Madison Heights, MI

Lead BA

Responsibilities:

• Playing a role of a Lead BA with full ownership of the requirements side, Gathering and capturing the requirements form SME’s, market study and competitor analysis (Ariba & Coupa).
• Developing the application for Procure 2 Pay cycle, sourcing module, Admin module, Supplier collaborator module, catalog services, reporting and financial budget & control.
• Documenting the requirements in the form of use cases, creating the work flow diagram, activity diagram and state machine diagram by using the magic draw tool.
• Responsible for the application demo’s to the higher management for giving them the insight of the application and development progress.
• Creating the User guides, user manuals and training documents for the products including the training videos and audios.
• Responsible for the UI (User interface) representation of the feature and functionalities.
• Defining the work flows of the application and business rules to extend the functionality for further releases.
• Responsible for development and QC team walkthrough for the requirements and functionalities
• Capturing the requirement in form of the concepts and modeling to first capture the problems and then come-up with possible and feasible solutions.
• Creating the UAT test cases to provide the high level and business scenarios for business process testing and user acceptance testing.

Confidential, Alpharetta, GA

Business Analyst

Responsibilities:

• Gathered requirements to process Inbound & Outbound MT101, MT103, MT200, MT202, MT210, MTn91 and MTn92 payments.
• Created Payment flow diagrams (FDD) for Inbound & Outbound, On-Us and Not On-US transactions.
• Created agreements, Routing rules, exchange conditions and setting up NOSTRO accounts to process and test the transaction.
• Worked on Ad-hoc and change requests to make the payment system more efficient as per the clients ever changing requirements.
• Created activity diagram and ER diagrams to elicit the payment’s behavior, Created Use Cases to elicit payment’s flow through all the steps (validations, accounting events & business events) and then after its clearing and settlement through the clearing system like: BACS, CHAPS, STEP1, CHIPS, TARGET2 and Fed Wire.
• Created Routing rules and different sets of routing rules to route a transaction. Defined routing rule sets in the system based on: Code words processing, On-Us transaction, Client agreement driven rule set, ALS Nostro rule set, Receiving BIC agreement driven, Cut-Off (STIF, NOSTRO and currency default cut-off) rule set, Entity/Branch agreement driven and system/currency default rule set.
• Captured requirements to setup Model bank in VSDK (Visual software development kit). Created attributes in DaDi (Data dictionary) and generated table in model bank to support testing by providing test data for test scenarios.
• Managed & assigned project activities through JIRA. Created projects, components, Tasks/ Issues to assign project activities among the team and managed the project time lines throughout the project life-cycle.
• Assisted web development team with design and testing efforts.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.
• Created Project plan, work breakdown structure and time line by using Microsoft Project.

Confidential, Buffalo, New York

Business Analyst

Responsibilities:

• Captured business requirements for ATH for different debit card projects and written Functional requirement document to make technical team understand the scope and requirement of the project.
• Used Rational requisite pro for defining requirement and Rational clear quest for elaborating process work flows.
• Worked as a liaison between business and development team. Gathered business requirement form business wrote the design document according to the business requirement and delivered it to the IT team for their development.
• Conducted so many JRD and walkthrough sessions with business and IT team to clarify the requirement to IT team and the technical solution to the business team.
• Created User manuals for Authorization system (ATH) and Card management system (CMS).
• Written Test plan for Rewards, alerts and BBFB project and created test scripts for system and unit testing and also took part in certification testing as well as user acceptance testing.
• Used mainframe to do the system and unit testing for Rewards and Alerts project.
• Interacted with CMS (card management system) for pulling out customers debit card information like: expiry, cash limit, POS limit, card holder’s information and card status
• Interacted and used Hogan DDA interfaces to get balance and account information of a customer to process and authorized a transaction through ATH.
• Used SHAW interfaces for getting credit line information for a particular debit or ATM card of a customer in order to authorize their transaction.
• Closely worked with FDS (Fraud detection system) Front end and back end system to identify the suspicious fraud activity on debit card or check card. Created a system which will trigger alert for a suspicious fraud activity.
• Expertise in creating change request and service request by using HPSM and HPSD.
• Involved in so many usability analysis, to make sure that user interface is not getting affected. Efficiency is increasing of system upon user understanding.
• Involved in so many script testing, like unit testing and regression testing before rolling them in production and created so many test case for those scripts I have tested.

Environment: Mainframe systems, Corticon, CMS, Hogan DDA, Hogan IDS, SQL, UAT, Bank AUTH system, Web banking, Bank Mobil App, JAD, Rational Req pro, rational rose and MS Visio.

Confidential, Richmond, Virginia

Business system analyst

Responsibilities:

• Gathered business and functional requirements, created system requirements. Created system requirements for DDE (Data distribution environment). Created vision, scope, and use case documents; business process models, activity diagrams, and state chart diagrams.
• Created file transfer interfaces to receive files from vendors, set up connect direct nodes so files can land to the load ready directory.
• Set up a new company in recon to reconcile the ATM summary data, added accounts and new balance pools in the company. Created new match rules and aging passes.
• Used extensively Rational suite tools, Used Rational requisite pro for defining requirement and Rational clear quest for elaborating process work flows.
• Involved in so many usability analysis, to make sure that user interface is not getting affected. Efficiency is increasing of system upon user understanding.
• Involved in so many script testing, like unit testing and regression testing before rolling them in production and created so many test case for those scripts I have tested.
• Created file format to provide to the vendor and get the files in same architecture and layout.
• Scheduled file watchers in ControlM to kick off the process, scheduled file watcher to keep on looking for file and when it arrives load to recon load ready folder and then according to schedule load to recon server for reconciliation.
• Created High level design document for the project. Created design document for data distribution environment and recon configuration steps.
• Worked as a liaison between business and development team. Gathered business requirement form business wrote the design document according to the business requirement and delivered it to the IT team for their development.
• Worked closely with the data distribution environment and enterprise data exchange team to get the processed data in to recon for the reconciliation purpose.
• Set up We side they side reconciliation of ATM activity file in which we side was GL data and they side was data received through settlement vendor.
• Worked closely with Business process testing team to get them reports straight and in the exact way and manner they want.
• Expertise in creating change request and service request by using HPSM and HPSD.
• Created detail design document for scripts to clear the developers understanding on the requirement and the purpose of the requirement.

Environment: JAVA, ETL, Check free, Smartstreem TLM, Corticon SQL, Oracle E-business suite, UAT, JAD, MS SharePoint and MS Visio, HPSM.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Determined user/ business/ functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Gathered strong Domain knowledge of Finance and Mortgage activities working with Investment Management Company and involved in interaction in Banking and Investment users to gather their requirement for system development.
• Utilized RUP to configure and develop process, standards, and procedures.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Involved extensively in Documenting High level as well as low level functional and non functional requirements for specifying business and system functions.
• To insert records and manipulated tables in database wrote SQL queries, updated database time to time with help of DBA according to the business needs.
• Worked on digital archiving of mortgage form as part of MPS and to eliminate the paper storage and accelerate the mortgage process.
• Extensively involved in report making, customer reports and amendment of existing reports by using Crystal reports tool.
• Performed File mapping and facilitate the process to work efficiently with a large data file.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Validated technical designs created by IT developers against functional specifications.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Worked closely with IT development team and Testing team to perform user acceptance testing, reviewing test specification, writing test scripts and making test plans.
• Managed requirement by using Rational requisite pro and helped development team in writing good use cases, to improve traceability, to reduce project rework, to strengthen collaboration.
• Participated in other Requirement Management process and used tools like IBM Rational DOORS for managing requirement and changes in requirements and reducing cost, increase efficiency and improve quality by optimizing requirement communication. Collaboration and verification.
• Coordinated work plans between project manager and client using MS Project.
• Created documentation for training and Help Desk teams.
• Interfaced with SMEs to prepare BPR documents for ongoing projects.

Environment: Check free, Smartstreem TLM, Oracle Financials, Oracle receivables, SQL, UAT, JAD, MS SharePoint and MS Visio, HPSM.

Confidential, St. Northampton, NY

Business Analyst

Responsibilities:

• Gathered requirements from users, customers, designers, developers, project managers, subject matter experts via JAD sessions for development of the architecture of the application and ensuring its adherence to Business Requirements
• Walked the development team through the Current and Desired Business Process Flow to make them understand the scope and direction of the project.
• Used brainstorming and storyboarding techniques to derive ideas from the stakeholders.
• Involved in making reports using Crystal Reports and facilitating user with feature so they can select and link tables from a wide verity of data source including Microsoft Excel spreadsheets, Oracle database business object enterprise business views.
• Worked on database to analyze data and tables, in order to analyze data written SQL quarries to pull up specific data from database systems.
• Created use cases to depict the interaction between the various actors and the system and created data flow models, data quality analysis and performed cost/benefit analysis.
• Developed business use case models and business object models to describe how employees would use the application.
• Involved in creating and designing customer reports by using business intelligence application (Crystal Reports) and generated reports from a wide range of data source.
• Carried out forward and backward tracing for verification and validation purposes.
• Used use-case project template to integrate RequisitePro with Rose use cases and Clear Quest enhancement requests as well as managed defect tracking and provided real time reporting and matrices improvement increased project visibility and decision making.
• Assisted development team by managing requirements and manage complexity with detailed traceability views, and through Rational Requisite Pro managed collaboration of geographical distributed team through fully functional, scalable web interface and discussion threads.
• Assisted web development team with design and testing efforts.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.

Environment: IBM rational clear case, Check free, Smartstreem TLM, SQL, UAT, JAD, MS SharePoint and MS Visio, HPSM.