SUMMARY

• Overall 6 years of experience as an IT Analyst. Extensive experience in all phases of the SDLC especially Requirements and User Acceptance Testing.
• Exposure to diverse business domains including Banking and Mortgage. Excellent interpersonal skills, capable of maintaining positive and productive team environments. Excellent communication skills proven by interacting with all levels of organization including high level management.
• Proficient in SDLC methodology, and project lifecycle.
• Extensive knowledge and experience in the different phases of Software Development Life Cycle (SDLC), including Waterfall, Rational Unified Process (RUP), Agile (Scrum, XP), Iterative, etc.
• Extensive experience in documenting and evaluating current state or existing business processes and identifying any gaps or risk associated with it and providing resolutions.
• Expertise in eliciting requirements and developing Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Use Case Specifications, Software Requirement Specifications (SRD), Data Mappings, Report Specifications and Non Functional Requirement Document (NFD).
• Extensively used Visio to graphically represent system's blueprints, business processes and; the as - is and to-be system functionalities.
• Strong knowledge of UML including creating Use Case Diagram, Sequence Diagrams, State Diagrams and Activity Diagrams to model the application behavior.
• Expertise in managing requirements and traceability using Requisite Pro and DOORS.
• Maintained risks and issues register and escalated risks and issues as needed.
• Extensive experience in writing training methods & procedures.
• Extensive knowledge of Sarbanes Oxley (SOX) Act, Section 404 key controls as implemented Extensive experience in identifying risks and impact analysis. Skilled in a wide array of tools, technologies and procedures across areas and business systems.
• Excellent at coordinating extensive communication networks and facilitation of Joint Application Development (JAD) sessions, project meetings, review meetings, walkthroughs, brainstorming sessions and interviews.
• Proficient in developing User Acceptance Test (UAT) plans, cases and scripts; and executing UAT.
• Extensive experience in defect tracking and resolution using both clear quest and HP QC.
• Expertise in creating UAT metrics including defect log, RTM, dashboard and test evidence.
• Expert at creating complex SQL queries in SQL Server and Oracle database environments.
• Advance knowledge of MS Access include Access Queries, Forms, Reports and VBA.
• Exceptional troubleshooting talents with ability to quickly and efficiently resolve complex technical issues.

TECHNICAL SKILLS

Operating System: Windows 2000/XP/7, Unix, Linux

Defect Tracking Tools: Mercury Quality Center

MS-Office tools: MS Word, MS Excel, MS Power Point and MS Outlook

Modeling Tools: SmartDraw, VISIO

Language: SQL, UML

Databases: MS Access, Oracle, DB2

Methodology: Agile, RUP, Waterfall

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, TX

Responsibilities:

• Elicited enhancement requirements for the existing Maestro system
• Created the Software Requirement Specification (SRS) to document User Stories, Business Rules, Functional Requirements, UI Specifications, Non-Functional Requirements and Data requirements.
• Managed requirements using IBM Doors.
• Conducted Peer Review of SRS and incorporation of suggestions/feedback.
• Created Wireframes in Visio and working prototypes in MS Access.
• Responsible for requirement walkthroughs and actively participated in the Demos
• Created UI prototypes and conducted story board sessions.
• Participated in Sprint Planning sessions to finalize the scope of every user story n scope for that Sprint.
• Provided clear communications to development, testing, interface teams both verbally and non-verbally.
• Actively participated to solve the issues associated with the functional requirement in Testing or in development.
• Interacted with the entire project team, including Business SME’s (Subject Matter Experts), Domain Experts, Technical Leads, Design Engineers, Development Leads
• Managed requirement changes in the middle of the sprint effectively.
• Participated in UAT planning and execution.

Business Analyst

Confidential, Plano, TX

Responsibilities:

• Involved in requirement gathering, analysis of the requirements from the user SME’s to understand the business needs and gather business requirements.
• Gathered Business Requirements and documented them in a Business Requirement Document.
• Prepared Data Flow Models that showed all upstream data dependencies and critical path for the flow of data.
• Worked with other business analysts to decompose the system into Use Cases and created a Use Case Model for the system.
• Created UML diagrams including Use Case Diagrams, Activity Diagrams and State Diagrams.
• Conducted brainstorming, interview and JAD sessions to elicit Requirements and create Use Case specifications, functional requirements and report specifications.
• Gathered Non Functional Requirements and Sox / Audit requirements and captured them in a Supplementary Requirement Specification Document.
• Used Rational Requisite Pro to manage requirements.
• Served as a link between the business user and members of the technical support team.
• Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams to resolve conflicts like not feasible requirements and inconsistent requirements.
• Participated in the creation and execution of UAT Test Plan and Test Cases.
• Created and executed SQL Queries and Scripts to generate expected results for UAT and to further compare expected results against actual results.
• Conducted Walkthrough sessions of test cases, test scripts and expected results with the SMEs to attain a signoff.
• Created Clear Quest tickets for all defects and was responsible for defect tracking and resolution.
• Created Traceability Matrix and made sure that all the requirements had associated Test cases.
• Created Test Acceptance Report and made sure all test cases have been executed and all non-deferred defects have been resolved.
• Involved in regular reports, feedback and communication with the management, coordinating the team members and maintaining the project delivery and documentation of project.
• Created UAT Test Strategy and Plan and conducted detailed walkthrough sessions with all stakeholders to communicate their responsibilities and effort requirements for the UAT.

Business Analyst

Confidential, Rockville, MD

Responsibilities:

• Served as the principal conduit for managing system requirements between the business and the software development team throughout the duration of the project.
• Used Rational Unified Process (RUP) for streamlining the team development activities.
• Gathered Business Requirements, analyzed data flows, and process workflows.
• Analyzed Business Requirements and created Use Case Model to provide a better understanding of the features of the system on business perspectives.
• Managed all requirements in Rational Requisite Pro and managed traceability between Use Cases and Functional Requirements.
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC.
• Created supplementary requirements containing the non-functional requirements, SOX data retention and audit rerun requirements, disaster recovery requirements, design constraints, and upstream and downstream dependencies.
• Created the Activity Diagrams and Use case specification in co-ordination with the Business area.
• Created the functional requirement document driven by the use cases.
• Created Report specification document.
• Created UAT plan, conducted a detailed walkthrough with all the teams involved in UAT and executed the UAT Plan.
• Created UAT Cases and assisted in the creation of UAT scripts.
• Assisted the SME’s in UAT execution and led defect tracking and resolution.
• Managed issues and risks by keeping risk and issues log up-to-date, created CQ tickets for defects and escalated defects and issues as needed.
• Created the SLA (Service Level Agreement) between the business and BPS (Business Production Services).

Requirements / QA Analyst

Confidential

Responsibilities:

• Gathered and documented Business, Functional and Non Functional Requirements.
• Created Wireframes for UI and reports.
• Involved in various design, development and implementation of client server application software.
• Conducted JAD sessions for knowledge transfer and application functionality understanding.
• Monitored progress against business functionality to ensure on time and accurate delivery.
• Standardized the testing approach for projects.
• Prepared the essential groundwork for testing.
• Created Test Plan, Test Cases, Test Data and expected results and got validated by client.
• Worked with off-site development team and managed defect resolution.