SUMMARY

• A creative and dynamic Business with over 7 years of experience in business process analysis/modeling, business requirements, database design, development and testing of Web Based and Client/Server applications.
• Experienced in Healthcare, Insurance and Finance domain.
• Expertise in performing Gap Analysis, Feasibility Analysis and SWOT Analysis to check the compatibility of the existing system infrastructure with newbusinessrequirements Adept at preparing business requirements documents (BRDs), defining project plans, writing system requirements specifications (SRS), and delivering project/status reports
• Experience in the collection, analysis and documentation of User Requirements, as well as organizing Interviews, User meetings, and Requirement Elicitation sessions
• Expertise in the management of User Request Change, and handling User Conflicts
• Experience in UML diagrams like use - case analysis, preparing Activity Diagrams and Sequence Diagrams
• Worked closely with the Business Intelligence (BI) team to assist Project requirements, functional analysis and converting business requirements into functional requirements
• Experience in the Agile, Waterfall & RUP software Development Life Cycle (SDLC) methodologies.
• Expert inDataMining,Datamapping, Data modeling and data validation documentation.
• Expert in creating report with the help of SQL and also wrote SQL queries for data manipulation.
• Diversified experience in Manual and Automated testing; extensively used automated Testing Tools such as Mercury Interactive Test suite in both Windows and UNIX environment (Win Runner, QTP and Test Director).
• Expertise in Defect Tracking and Change Request Management tools like Mercury Quality Center, Test Director and Rational Clear Quest.
• Worked on User Acceptance Testing (UAT), System testing, Integration testing, Regression Testing, Black Box Testing and Backend or Database Testing.
• Ability to apply technical expertise to organize and implement white and black-box test efforts and to analyze requirements for software design, development, and validation.

TECHNICAL SKILLS

• Requirements Gathering
• Business Processes Research analysis and documentation
• Use Case Modeling and Analysis
• GAP analysis and SWOT analysis
• Team building
• Conflict Management
• Time Management
• UML
• Rational UnifiedProcess (RUP)
• Agile
• Waterfall
• Rational Rose
• Rational Requisite Pro
• Rational Clear Quest
• Microsoft Windows 95/98/NT/2000
• XP
• Vista
• PL/SQL
• HTML
• XML
• SQLServer
• Oracle
• MS Access
• MS-Office
• MS Outlook
• MS Power-point
• MS Visio
• MS Project
• SDLC
• Test Director

PROFESSIONAL EXPERIENCE

Confidential, Fairfield, CT

Sr Business Analyst

Responsibilities:

• Performed GAP analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Facilitated numerous Joint Application Development (JAD) sessions and walkthrough meetings for the creation of design documents, gathering requirements from users, mainly pricing, operating and marketing professionals.
• Developed High Level Business requirement and changed them into functional specifications.
• Designed and developed project documents templates based on Agile SDLC methodology.
• Created and communicated the prototype requirements to the development team.
• Liable for maintaining the Change Request Document and communicate with the developers in each iteration review meetings.
• Designed the conceptual data and business process models.
• Extensively involved in Data mapping, Data modeling and data Validations in all of ETL process.
• Established extensive top, down and across communication including sponsors, users, SMEs, DBA, developers and QA.
• Acquired signoffs at the beginning and end of each process from the project sponsors.
• Assisted in creation of reporting requirements documentation.
• Accountable for creating master test plans with the help of QA team, conducting the testing and defect analysis and writing testing manuals and training of the end users.
• Performed Black Box testing and User Acceptance Testing along with testers and users respectively.
• Prepared the automated test scripts for regression testing using Quick Test Professional Performed Positive and Negative Testing

Confidential, Minnetonka, MN

Sr. Business Analyst

Responsibilities:

• Understood the Business Requirements and analysis of the application.
• Conducted user-interviews, gathered requirements, analyzed requirements and designed UML diagrams using MS Visio
• Responsible for creating business specifications document, functional specifications document and project schedule
• Created and managed requirement types and traceability relationships
• Conducted JAD sessions for communicating with stakeholders and project directors and documented and delivered documents
• Worked as primary source for offshore task and offshore team interaction
• Developed strategic partnership with the business units to develop a solid knowledge base of the business plan and process
• Assigned tasks among development team, monitored and tracked process of project
• Was responsible for all project documentations and served as a liaison between the business team and the project team by assisting in identifying, understanding, and documenting their business needs
• Created story boards and conducted various brainstorming sessions to understand the end user interfaces
• Conducted workflow, progress diagram and gap analysis to derive requirements for existing system enhancement
• Provided technical assistance in identifying, evaluating and developing system and procedures that were cost effective and met business requirements
• Performed defect tracking and change control procedures
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice.
• Experience with HIPAA Act Rules and regulations & HIPAA transactions.
• Reported the bugs using bug tracking tool Quality Center.
• Checked the reports for any naming inconsistencies and to improve user readability.
• Performed Stress testing, Performance testing and Regression Testing using Load runner.
• Investigated, noted and collected information on software bugs and reported the same to developers.
• Participated in Walk Through and Defect report meetings periodically.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Worked with team to identify and map detailed current processes, identify gaps and defects, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives
• Analyzed, prioritized and managed the requirements
• Conducted JAD sessions with management, SME, users and other stakeholders for open and pending issues
• Participated in the identification, understanding and documentation of business requirements
• Created BSD’s (Business Specification Documents), supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements
• Developed timelines for project delivery and managed projects and resources to successful completion
• Acted as a liaison between technical team and business clients to accomplish application enhancement and production
• Planned and defined system requirements to Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Activity Diagrams and Sequence Diagrams in MS Visio.
• Conducted Regression testing on each new build of the application under test.
• Performed Security testing for unauthorized access of the application with valid and invalid data.
• Performed Security testing for unauthorized access of the application with valid and invalid data.
• Used Quality Center as a repository for Test Cases and for Defect Tracking. Performed Track Record defect process flow in Quality Center.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Gathered and managed requirements (Business as well as System requirements), performed requirements analysis
• Conducted JAD sessions and analyzed and documented the business requirements from various teams and stakeholders
• Worked with HCFA 1500 or UB-04 claim forms for claims from physicians.
• Experience with HIPAA Act Rules and regulations & HIPAA transactions.
• Identified, researched, investigated, analyzed defined and documented business process models
• Created Use Case Diagrams to define the functional requirements of the application
• Created detailed workflow diagrams of the proposed system
• Analyzed the security implementation of the application with respect to the customer’s perspective
• Developed the test plan, test conditions, and test cases to be used in test based on business requirements, technical specification and/or product knowledge
• Responsible for executing test scripts manually to ensure that the quality control procedures are correctly implemented and effectively improved.
• Defects identified in testing environment where communicated to the developers using defect tracking tool Mercury Quality Center.

Confidential, Chicago, Illinois

Business Analyst

Responsibilities:

• Reviewed and analyzed requirement document and set up meetings with SME’s and BA’s to understand them.
• Identify ambiguities in requirement and set up meetings with QA’s and BA’s to resolve them.
• Attended JAD session and requirement gathering session.
• Developed and executed test plan and test cases and reviewed with QA team and conducted formal reviews with BA’s, SME’s and developers.
• Documented Test cases using quality center, MS Excel Spreadsheets and test plan in MS Word
• Reviewed and prioritize defects with the developers.
• Coordinated and communicated with developers for defects to get resolved and keep follow up with project manager and developer on the same.
• Created and managed QA environment which includes documenting entire hardware and software required.
• Created and execute SQL queries to perform back-end testing using Toad.
• Performed Integration, System, End to End and component level testing.
• Worked close with developer in debugging, identify, troubleshoot and fix the defect.
• Identify, log, report and tracks bugs found in the release. Prepare clear and concise written reports on bugs/defects found during QA process

Confidential

Business Analyst

Responsibilities:

• Role involved in requirements and design phases and part of implementation.
• Facilitated Requirement Gathering sessions and performed Requirement Analysis and decomposition
• Developed and Reviewed documents: Functional Requirement Specification, System Design Specification and Test Plan
• Developed, reviewed and maintained a Functional Requirement Trace Matrix.
• Developed Activity diagrams, Use Case diagrams and Sequence diagrams using Together to represent the dynamic view of the system developed.
• Fully responsible for modification and changes of required components which came as source control changes.
• Responsible for Unit Testing. Actively participated in Systems testing, Coordinated QA efforts with QA team.
• Involved in application implementation and developing various modules
• Developed and executed test scenarios, test cases and documented defects.
• Involved in Testing, Implementation & Maintenance