SUMMARY

• Over 6+ years of industry - wide experience in Energy, Banking, Finance, and Insurance domains as Business Analysis.
• Extensive experience in analyzing and documenting business requirements and functional/non-functional specifications (BRD/FRS/FRD)
• Ability to work actively in different phases of Software Development Life Cycle (SDLC) using Rational Unified Process (RUP) and Agile methodologies (SCRUM), in multi-tier web-based architecture.
• Proficiency and detailed knowledge in creating UML diagrams, Use Cases, Dataflow diagrams, Process Flow diagrams, Sequence diagrams and Activity diagrams.
• Expertise in System and Gap analysis, conducting AS IS vs. To Be analysis and determining project scope, risks and complexity.
• Experienced in Business Processes, Business Process re-engineering, Business Requirements gathering, and Process Flows, Process Modeling, Use Case Modeling and related technical processes.
• Experience in Banking Payment Systems, Credit Card Processing, and Loan Processing and Claim settlement system.
• In-depth knowledge of agile iterative Software Development Life Cycle process.
• Experienced serving as liaison between various stakeholders and development project groups. Involved in preparing project plans and identifying major milestones for each stage as per the SDLC model, Agile and SCRUM model.
• Extensive working Knowledge of Scrum tools and concepts such as Scrum team, Product Backlog, Sprint, Sprint Backlog, User stories, Burn down Charts, and Planning Poker.
• Experienced attending and collaborating on the conduction of SCRUM ceremonies: Sprint Planning, Sprint Review, Daily Stand-Up Meeting and Retrospective Meetings.
• Highly proficient in working with users and stakeholders to elicit, analyze, communicate and validate requirements using JAD and Brainstorming sessions, identify Functional, Non-Functional, and Business Rules, and then subsequently model them.
• Good understanding of Object Oriented Analysis and Design (OOAD).
• Experience in conducting User Acceptance Testing (UAT) and documenting test cases.
• Excellent business, communication and presentation skills
• Proficient in ensuring that business goals are met throughout the product lifecycle.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, MS Visio, MS Office Suite, Rational Suite

Methodologies: Agile, RUP, Waterfall, RAP, UML

Requirement Management Tools: Rational Suite ( requisite Pro, Clear case, Clear Quest, Rose), Caliber RM, Optimal Trace 5.1, Rally, HP Quality Center 11.0

Applications: MS Office (Word, Excel, PowerPoint, InfoPath, OneNote, Publisher, Outlook) PowerBuilder, Intuit QuickBooks, Business Objects, Crystal ReportsLanguages UML, HTML, XMLOperating System Windows NT/ 98/2000/2003/2008 , Windows XP, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Ohio

Business Systems Analyst

Responsibilities:

• Involved in Cost Estimation for applications in scope for remediation for tech stack .Net and JAVA
• Remediate the framework version below 3.5 to target version 4.6.1
• Rewrite MS Access to .Net 4.6.1
• Involved in developing the work flow of the remediating process.
• Maintain MS Access database for tracking the application disposition and generating reports.
• Assisted Project Manager in Project Management Plan
• Created Traceability Matrix for tracking the AS IS and TO BE for the application during remediation process.
• Conduction workshop session and survey (through questionnaire) to gather information on the applications.
• Involved in vetting process of the application.
• Elicited and gathered requirement through discussions and documentation of the business Requirement document.
• Create Requirement Document for each application and track the vulnerabilities
• Create Prototype for MS Access applications.
• Log issues in the Issue and risk tracker and raise Change Request for change in disposition.
• Coordinate with offshore team on the requirements and timelines.
• Facilitate UAT for .NET applications
• Used Share Point as the repository for documents, Track status, attendance.

Environment: Windows 7, MS Office 2010, MS Visio, MS Access Database, HPQC 11.00, Sharepoint 2013

Confidential, Bloomington, Illinois

Business Analyst

Responsibilities:

• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• Created detail process flow documentation based on the input from system users and understood the system architecture.
• Preparing, maintaining and updating requirements throughout entire lifecycle using Requirement traceability matrix (RTM) and doing requirement Base lining.
• Developing and updating wireframes for new application and conducting AS-IS vs. To BE analysis for target operation model.
• Managing Business Requirement specific action items, query logs and communicate with business users as required to obtain necessary clarifications of any requirement
• Participating in Design review and test strategy meetings.
• Assisted the Project Manager in managing project resources and project timeline using MS Project and Excel.
• Designed the Functional Specification Document (FSD) based on the project scope and SDLC methodology.
• Performed requirement gathering for integration with the Enterprise Reporting System using Requisite Pro.
• Facilitate issue resolution of defects uncovered through testing. Participated in ad hoc testing of system interfaces with Program Participants.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders and created Process Workflows and Functional Specifications.
• Worked closely with the Project Manager in handling the scope creep and analyzing its effects.
• Created and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro.
• Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
• Facilitated User Acceptance testing (UAT) for the application as a Business User.
• Conducted sessions for the Customer Representative Team.

Environment: Windows 2000/XP, XML, RUP, UML, MS Office 2010, MS Visio, MS Project, Rational Requisite Pro, Oracle

Confidential Minneapolis, Minnesota

Business Analyst

Responsibilities:

• Interacted actively with Mortgage Business Units in gathering requirements and design sessions for the addition of all the new features. Monitored all iterations of project inception working closely with all levels of management and end-users.
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables
• Reviewed all credit grading documents and worked as a liaison between the business units.
• Involved in Scope and Gap analysis.
• Managed all of the functional requirements of the new applications as well as the added features to the older application with MS Office. Gathered all the requirements from the user and had brainstorming sessions with the developers.
• Worked extensively on Internal Data Management System.
• Coordinated with system architects and developers to convert business requirements into system requirements by analyzing equities, credit risk, Assets, Liabilities.
• Created UML diagrams with MS Visio, crucial to the development phase of the project and provided quantified analysis of capacity requirements and projections.
• Created and managed project templates, use case templates
• Played a major role in Change Management during the software development lifecycle.
• Provided valuable enhancement suggestions to the proposed Business Model that were incorporated as permanent features to the application prior to deployment
• Worked on Business Reporting Tools such as Crystal Reports, Excel.
• Designed and implemented basic SQL queries for QA testing and report/ data validation
• Performed UAT and wrote test, and developed different testing strategies like Black Box testing and Load Testing

Environment: Agile, UML, Requisite Pro, Rational Rose, Clear Quest, SQL, Window NTSharePoint.

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the Process Owners & Stakeholders, document analysis and represented them in Requirements Traceability Matrix (RTM) using Quality Center.
• Coordinated JAD sessions to understand the user requirements and also their system’s implementation.
• Involved in GAP analysis around the identification of business rules, business and system process flows, user administration, requirements and assumptions.
• Assessed the flaws in the existing as-is system and made clear recommendations of Business Process Improvements and incorporated them in the future to-be system design.
• Experience in the Payment Process for specifically provides support for Deposit systems for manages, plans, organizes, and controls projects which have a significant organizational impact; provides day-to-day support for very complex applications systems
• Coordinated team in bringing about Business Requirements, Architectural Specifications, Corporate Priorities and Functional Specifications.
• Made Screen Mockups/Definitions and Dependencies using Excel.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using MS Visio so that developers and other stakeholders can understand the business process.
• Used MS Project and assisted project manager in making Project Plan with necessary modifications.
• Worked extensively through Agile development methodology by dividing the application into iterations and working on each iteration through full SDLC.
• Defined testing objectives and verify requirements are testable.
• Designed and implemented basic SQL queries for QA testing and Report / Data Validation
• Participated in User Acceptance Testing on the Business-to-Business Transaction testing.
• Responsible for organizing the Quality Analyst (QA) walk through to explain proposed changes. Used Test Director Application for automated testing. Coordinated with the test team to check the weekly status and report the same to the project manager and discussed project manager and other team regarding Flow Process.

Environment: Agile, MS Office, MS Visio, MS Project, SQL, Quality Center, Test Director, Rational Requisite Pro.

Confidential

Business Analyst

Responsibilities:

• Gathered User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements also prepared a use case driven BRD.
• Involved in Product Management.
• Worked as an Interface between the Users and the different teams involved in the application development for better understanding of the business and IT processes.
• Met with Clients & Stake Holders groups to determine User Requirements and goals.
• Utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures.
• Created Use cases, Use Case Diagrams, Activity Diagrams, Business Flow Diagrams and Process Flow diagram using Rational Rose and Rational Requisite Pro.
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
• Created User Requirement Specifications (URS) and Functional Requirement Specifications (FRS) documents for commodities.
• Prepared Reports on Comparison Chart
• Actively participated in, group and individual based, problem solving and decision making throughout the different phases of Agile. Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds, also worked with Quality Center.
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT).
• Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
• Conducted Sessions to familiarize users with system.

Environment: Windows XP/2000, Rational Suite (Rational Rose, Rational Requisite Pro, Rational Clear Quest), MS Office Suite (Word, Excel, Access, Power Point, Outlook).

Confidential

Business Analyst

Responsibilities:

• Responsible for creating UML diagrams (Use Cases, Activity diagram, and class diagram) to capture dynamic behavior of applications
• Used MS Visio for creating high level process flow diagrams for management and mapping aspects of the process
• RUP methodology was used for software development focusing iteration, requirement management, component based structure, visually model the software, verify quality, and change control Responsible for creating and maintaining functional design document and deployment plan documents
• Facilitated and organized different meetings; planned within team and stakeholders
• Responsible for managing (logging, tracking, and closing) defects using Clear Quest
• Participated in User Acceptance Testing (UAT). Conducted presentations and provided support for Business users familiarize themselves with the application.

Environment: RUP, MS Visio, MS Office, SQL, Data Warehousing