SUMMARY

• 9 years of experience as an accomplished Business analyst in the financial and banking with in - depth understanding of Software Development Life Cycle (SDLC); including system concept design and development, inception, eliciting requirements, testing life cycle, configuration management, implementation, acceptance criteria and production support.
• Expertise in business analysis methodologies, iterative and incremental Software Development Life Cycle (SDLC) techniques like RUP, RAD, Agile Scrum, Agile XP, Water fall.
• Excellent Financial product knowledge in Equity; fixed Income (CDs, Treasury Bonds, Corporate Bond, Municipal Bond, Money Market, Repo, and Eurobonds.
• Detailed understanding of retail banking, investment banking, mutual Funds, MBS, debt securities
• Good understanding of impact change analysis; from identifying the potential consequences of a change and estimating what needs to be modified to accomplish change, whilst maintaining hierarchy of requirements and understanding traceability and dependency of requirements.
• Extensive knowledge of Agile Scrum, Waterfall, and Rational Unified Process (RUP) Methodologies with expertise working with tools such as Rational Rose, Requisite Pro, Microsoft Visio, Microsoft Project, Microsoft Office Suite, Erwin Data Modeler, and Mercury Quality Center.
• Well versed in conducting GAP Analysis between the "As-Is" and the "To-Be" system. Performing SWOT Analysis, ROI and Cost-Benefit Analysis during project inception phase.
• Extensive experience in developing system flows, processes and tools required to manage software development projects and software rollouts, for a large-scale financial companies
• Extensive experience in developing business requirements document (BRD), functional requirements document (FRD), and a system requirements specification (SRS) with detailed knowledge of functional and nonfunctional requirements.
• Expertise in requirements elicitation, analyzing, documenting and validating skills through personal interviews, group discussion, JAD sessions, Phone calls, questionnaire, observing establishments, brainstorming sessions, RAD sessions, nominal group techniques, structured walkthrough, historical data and focus groups from stakeholders, SME’s, Business Users and end users to determine the scope of the project.
• Proficient in using test plans to ensure that all business requirements and their integrity are maintained through to user acceptance testing, as well as using ERD diagrams and use case diagrams to develop test plans and setting up requirements coverage matrix.
• Proficient with risk analysis and risk management, which includes development of priority matrix, risk identification, risk assessment, risk response planning, organizational readiness assessment and risk rating.
• Enormous experiences with business process setup using use case modeling, business process modeling, change modeling and QA testing.

TECHNICAL SKILLS

Internet Technologies: HTML, Java script, Shell script, UNIX script, Perl/Python

SDLC/Design Methodologies: Agile (Scrum), RUP, RAD and Waterfall

Languages: C/C++, SQL, CSS, XML, JAVA, Oracle

Front-end: VB 6.0, Visual Studio Interdev 6.0

Databases: Oracle, Sybase, MS SQL server, DB2, MS Access, EDI

Software/Tools: MS Word, Excel, MS Project, MS Visio, MS SharePoint, IBM Rational Requisite Pro, SharePoint, EDI, Rational Rose, Rational Clear Quest, Snag IT, Audit Studio

Test Management: Win runner, Silktest, HP Quality center, Load Runner, Mercury Quality Center

Operating Systems: Windows 98/2000/XP/7/Vista, Red Hat/CentOS Linux, MS DOS, Windows NT Server

PROFESSIONAL EXPERIENCE

Confidential, Abbott Park, IL

Business Analyst

Responsibilities:

• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Intensive use of SharePoint for managing and sharing information like presentations and other sharable information to increase transparency among team members
• Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
• Conducted sessions with the DBA's and Application Support team to understand the existing ASP.Net, MOSS and SharePoint platforms.
• Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Coordinated defects routing in the team and created Excel macros to generate daily defects report status from Quality center across multiple teams.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Monitor search performance and search results across search engines and coordinate with analyst team to ensure accurate and timely reporting available for SEO.
• Used Microsoft Share Point as the version tracking tool for managing the requirements documentation.
• Coordinated with the developer, on day-to-day basis, during the development process.
• Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL loader utilities.
• Also involved in developing UAT test scripts, data validation and verification of MedWatch, PSUR, CIOMS reports.
• Coordinate the activities of subordinates in the Interface Team and organize weekly status Meetings.
• Performed and coordinated System testing, Regression testing of various builds during integration, Performance and User acceptance testing using Rational Test.
• Was responsible for change management, process modeling and staff development in the implementation of the Rational Unified Process (RUP) for the IT department.
• Utilized Rational Unified Process (RUP) and developed business process flows, system flows, validated object-oriented analysis and design methodology.
• Developed and managed project plans, schedules, issues log created and business-technical conflicts.
• Worked with Peoplesoft administrators to define the different security groups needed for different roles.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Performed analysis on enterprise data/report integration & provided functional specification to development team to build Enterprise Reporting Systems.

Environment: Windows, MS Office(MS Word, MS Excel, MS SharePoint, MS PowerPoint, MS Visio), Clarity, .NET, Oracle, Crystal reports, IBM Mainframes, RUP, UML, SQL, PHP, Peoplesoft, Java Script, Quality Center, Six Sigma, WebLogic, GAP Analysis, Win Runner

Confidential, Wayne, PA

Senior Business Analyst

Responsibilities:

• Collaboratingwith our marketing department, account managers, and clients to create new programs to promote new business
• Responsible for creating new literature and promotional mailers which meet NCPDP compliance as well as specific client requirements
• Heading our latest project of rebranding our entire client base from our former company name, Medco
• Training and managing off shore consultants on various projects
• Conducting morning meetings to discuss employee concerns and objectives for the day
• Acting as a liaison between our marketing department and print vendor to ensure quality control, mailing dates, and budget on a weekly basis
• Researching cost saving options and initiating meetings to present to clients

Confidential, Quincy, MA

Business Analyst

Responsibilities:

• As the Subject Matter Expert (SME) of eSF application, lead gap analysis sessions to identify and document gaps between eSF and legacy applications.
• Participate in prioritization of gaps as demand items and help in scoping them into various releases.
• Act as the Single Point of Contact from the Release team to ensure successful implementation of the legacy applications in eSF.
• Facilitate JAD sessions to elicit requirements analysis from business users and various stakeholders.
• Conduct Joint Application Review (JAR) sessions to develop and agree upon a system that focuses on the business requirement.
• Develop strategies to migrate applications faster to eSF and deliver a more predictable and consistent release capability.
• Develop new workflows for eSF Integration that capture entitlement design in earlier stages of the lifecycle.
• Participate in User Interview sessions to understand the business needs on enhancing the eSF (Enterprise Security Framework) application as part of Requirements gathering.
• Participate in the full SDLC using Waterfall methodology.
• Involve in Proposal phase of the project and early estimations.
• Meet with the business sponsors and other stakeholders to review and acknowledge the scope is fully vetted.
• Document business needs in the form of Business Solution Document (BSD).
• Develop Use Cases & User Interface mock-ups for the specified Business needs using MS Word and data flow diagrams using MS Visio.
• Develop templates, interview materials, questionnaires and standards for project execution.
• Create a detailed attribute level requirement spreadsheet, to highlight field level data maintenance, screen requirements, security, business logic and validations.
• Create policies, procedures, Standards, and lead their implementation.
• Create Functional Specification Document (FSD) and develop elaborate business requirements and detail all the key business solutions that are in scope for the project.
• Analyze and organize data to be loaded to eSF to support application migrations.
• Create user manual/guide, Standard Operating Procedures (SOP) for education & awareness of eSF program.
• Prepare Reports (weekly) and maintain Weekly Project Tracker.
• Prepare Requirements Traceability Matrix (RTM) that contains mapping between BSD deliverables and DEV deliverables.
• Responsible for overall project coordination, including managing Project plans, assessing task and resolving problem.

Environment: Windows 7 and XP, MS Excel, MS Word, MS Power Point, MS Outlook, MS Visio, MS Project, Quality Center, Oracle 8i, Share Point

Confidential, Weirton, WV

Business Analyst

Responsibilities:

• Supported the Project Manager in preparing the vision and scope document for the project.
• Elicited requirements from stakeholders and prepared the Business requirement document (BRD) and the Non-functional requirement document (NFRD)
• Collaborated with the Stakeholders, Project Managers and SQA (Software Quality Assurance) analysts in outlining and verifying the business needs and business Process flows.
• Facilitated JAD workshops to identify project objectives and limitations and identified KPI’s.
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan fashioned using MS Project.
• Contributed to as-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting.
• Conducted walkthrough sessions with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Performed feasibility and adaptability study to identify the business critical areas from User perspective
• Performed Gap analysis by identifying existing technologies and documented the enhancements to meet the end state requirements.
• Assisted the QA (Quality Assurance) team for designing test plan and test Cases for the User Acceptance Testing (UAT)
• Analyzed test results and reported necessary corrective actions to the development team
• Monitored Defect Tracking system to prioritize defects and devise a plan for future enhancements

Environment: MS Office, Mainframes, Share Point, MS Access, Windows XP, Snag IT, Congas, Audit Studio, MS Office, HTML, ETL, Data warehouse, Agile.