Summary:

• Business Analyst with over 7years of experience in different financial domain such as Credit Card Process, Investment Banking, and Asset Wealth Management.
• Hands on experience with working in all phases within the Software Development Life Cycle SDLC and following UML methodologies using MS Visio, Smart Draw 2008 and Adobe Livecycle to create: Use Case models, Activity Diagrams, Sequence Diagrams and Business Workflow Models.
• Exceptional knowledge of Software Development Life Cycle SDLC , Iterative Software Development Life Cycle Process such as Rational Unified Process RUP and Agile Scrum .
• Experienced in Requirement Elicitation and Analysis by facilitating requirement gathering workshops e.g., Joint Application Development JAD sessions, One-On-One meetings, Interviewing and Document Analysis .
• Experience in analyzing and documenting Business Requirements BRD and FunctionalRequirements Specifications FRD/FRS including use cases.
• Experience in developing Wireframes/Mockups screen in MS Visio for better visualization and understanding of the software solution.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Extensive experience in web technology, infrastructure, content management systems CMS , business process automation BPA and data warehousing environment.
• Competent in analyzing and creating User Stories, Use Case Diagrams, Activity diagrams, using UML Tools like MSVisio.
• Experiences in performing market research, competition analysis, system architecture, business process, feasibility studies, impact analysis, gap analysis, and risks analysis
• Experienced in working with applications related to Investment Banking, Brokerage / Wealth Management and Retail Banking for various lines of business including Trading, Trade Order, Execution, Settlement, Portfolio, Risk and Compliance, Brokerage, Accounting.
• Coordinated the QA team to develop a Test Plan and Test Cases for testing the application against functional requirements.
• Assisted testing team for successful completion of Integration Testing,Unit testing and User Acceptance Testing UAT .
• Assisted the UAT team to validate that the developed application will meet the business requirements.
• Expertise in Base SAS programming including advanced techniques like Proc SQL and Macros processing
• Used to write SQL Query for the database and data analysis.
• Adept Business Process Modeling BPM to document existing and future business processes.
• Involved in maintaining RequirementsTraceability Matrix RTM to track all requirements during the life cycle.
• Actively participated in Change Request Processes and Impact Analysis to ensure the improved results.
• Effective Communication and Presentationskills, which enable the ability to act as a liaison between business and IT teams.
• Strong InterpersonalSkills in interacting with SME's, Stakeholders and Senior Management.
• Working collaboratively to discuss ProjectStrategies and Deliverables with top management and senior team members.
• Excellent Management Skills, proficient in leading and mentoring individuals to maximize levels of productivity, while forming unified team environments.

Technical Skills:

Employment History:

Confidential

Business Analyst

Responsibilities:

• Worked with the product manager to conceptualize, implement, identify defects, and develop a successful solution.
• Identified, refined, and managed business requirements.
• Eliminated redundant data and reduced report size by tenfold, allowing executives to easily interpret the information and expedited the decision making process.
• Conceptualized and generated reports using raw data that helped in executive decision making purposes.
• Research, Identify, and analyze the business domain problems to prevent future occurrences and communicates issues to management.
• Acted as lead business analyst for Content management CMS: Teamsite projects like corporate global website, internal employee websites. Acted as business and system analyst for infrastructural projects like single sign on. It involved defining different business processes and mapping them to the technical data flow and technical architecture. Handled multiple change requests related to the corporate, internal employee sites.
• Generated the cash flow for R D group to assess the profitability and risk of various scenarios of investment cases by economic indicators with application of scenario analysis, sensitivity analysis and probabilistic decision tree
• Collaborated with cross-functional stakeholders across multiple business units, IT, QA, Vendor teams to gather and analyze requirements, provide design and testing support.
• Modified data using SAS/BASE and Macros.
• Worked with different groups of stakeholders to define CMS templates, publication workflows, CMS search specifications
• Produced and managed key product requirements use case diagrams, scenarios flow diagrams that provide detailed explanation of what is to be delivered.
• Performed GAP analysis to identify the discrepancy between what is and what should be in the system and then developing a strategy to close the gap i.e. multiple sign on's vs. single sign on.
• Facilitated and conducted broader team walkthrough for document approval process.
• Managed requirement artifacts and documentation using SharePoint 2013.
• Developing and implementing SharePoint2013 Plan for organization wide collaborative document sharing.
• SharePoint Administration: user setup, security permission, site configuration.
• Developing project plan and ensuring all tasks stay on track while maintaining all documents in SharePoint 2013.
• Documenting:Change Release Process, Document Control Plan, Project Charter Template Process Definition Template , SharePoint User and Admin Guide and Document Template Deliverables Log
• Worked with design team to identify/isolate defects and collaborated in defect resolution process.

Environment: Agile, SDLC, MS-Project, MS-Visio, RSA, Actimize, Tea Leaf

Confidential

Business Analyst

Responsibilities:

• Gathered the functional and business requirements by conducting JAD sessions and participatory Design Sessions involving major leads from the Technical Department for mobile banking for ecommerce.
• Outlined project requirement for application support on various platforms like Android, iPhone, Windows Mobile and other smart phone client.
• Identified and developed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system.
• Analyze and compare mobile vendors and determine critical areas of differentiation and performed research on markets, new technologies adoption patterns, market dynamics and industry trends, and other elements related to mobile financial services
• Analyze and document both existing and potential solutions for the following: User account provisioning/de-provisioning, Enterprise Directory Services, Single Sign-On web and desktop , Password Management, Role-Based access control, Strong Authentication.
• Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, using Rational Rose and MS Visio and thus defining the Business Process Model and Data Process Model.
• Developed high quality CMS and Functional Test cases that were universally used throughout the project.
• Executed CMS and Functional testing to keep tight watch on final deliverable.
• Facilitated meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
• Gathered business requirements to build wholesale Analytic Data warehouse and performed Data Mapping to identify the source to target data elements for creation of Data Marts.
• Modifying data using SAS/BASE and Macros.
• Business Objects to create reports based on SQL-queries. Generate executive dashboard reports with latest company financial data by business unit and by product.
• Defined Hierarchies in Universe to provide the users with Drill down option in reports and Predefined Conditions to use in Business Objects
• Extensively used Rational Requisite Pro to gather and manage requirements. Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Prepared custom reports and performed SQL query, data analysis and verification on MS Access.
• Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
• Worked with the QA team for designing Test Plan and Test Cases for the User Acceptance testing UAT .

Environment: RUP, Rational Rose, Tera Data, Oracle 10g, J2ME, Agile, MS Project, Business Objects

Confidential

Business Analyst / Data Analyst

Responsibilities:

• Provided End-user support by supplying effective product, efficient process and functional solutions to resolve and enhance currant user application functionality in agile Environment.
• Developed Business Process mapping of process areas/steps, data utilization, and systems map.
• Designed and created forms used throughout the company. Forms are used to ensure processes are performed consistently. Extensive paper and electronic form experience using Adobe LiveCycle 4.0, Adobe Designer,
• Adobe Workbench and InDesign.
• Enhanced end-user access to a wide variety of data using Data warehouse techniques.
• Performed data reporting Business Intelligence using data from multiple sources to a data warehouse on Income statements of clients and those clients related to primary account holder to check recent transactions done.
• Designed the target end state of the process and the right way to measure performance.
• Documented the processes and defining the respective control standards in capturing business requirements and in documenting user requirements into functional non-functional requirement.
• Provided advice as a 'virtual' SME to the programmer testing unit associated teams.
• Documented functional and non-functional business requirements as identified through the system process mapping and vendor liaison sessions including JAD sessions.
• Documented UAT test case scenarios and detailed test cases accurately.
• Involved in pre and post go-live activities and end user training where required.
• Facilitate and contribute to workshops, JAD and participate in one-to-one meetings to enable the clarification of requirements and ensure logs are taken in each meeting or workshop or JAD and that these were communicated to the team using daily stand-ups.
• DataEnsured that meetings and issue resolution with SME's as part of the continuous, iterative review process are facilitated.
• Possess a high level of technical ability with SQL Server Management Studio, SAP Crystal Reports, Microsoft Visual Studio, Adobe LiveCycle 4.0, Excel, Word, and Visio.
• Worked closely in liaison with IT to collaboratively deliver the front to back solution.
• Proactively highlighted issues and risks, and recommending solutions or mitigating actions as appropriate.
• Provided strong analytical skills, proven track record in business requirements analysis and specification writing for projects in a financial industry / banking / risk/finance environment.
• Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective.
• Delivered support or ensure suitable escalation on Business issues for the SWIFT conversion.
• Worked closely with Developers on data integration and Work Flow issues Brokers/Custodian and 3rd Party SWIFTmessaging interface.
• Defined user acceptance criteria accurately for the change management process in agile environment.
• Coaches and mentors agile team members including technical staff and the users staff and management and provide constructive performance feedback.
• Created and maintained artifacts by evaluating needs, clarifying requirements, and analyzing use cases and dependencies to recommend a course of action.
• Used MS Visio to create product maps and sequence diagrams.
• Worked closely with project manager and gave inputs in the strategic development of detailed project plans, work assignments, target dates in MS Project.
• Involved in writing complex SQL queries Involved in the enhancing the web services by managing the JAVA Scripts.

Environment: Misys Loan IQ, UCM, Windows XP, MS Visio, MS Project, MS Office, C , JAVA web services.

Confidential

Business Analyst

Responsibilities:

• Involved throughout whole SDLC process from requirement analysis till deployment of software development
• Interacted with Business Users and Gathered Requirements by conducting Interviews. Obtained feedback and documented those requirements.
• Conducted JAD Sessions to develop an architectural solution ensuring that the application meets the business requirements, to resolve open issues, and to update change requests.
• Worked closely with developers and stakeholders to identify business and functional requirements.
• Identify and analyze all these requirements and make a Business Requirements Documents BRD and Functional Requirements Documents FRD .
• Analyzed all requirements and done the Gap Analysis to understand the future processes.
• Maintaining the Requirements Traceability Matrix RTM across the deliverables of a project.
• Created Use Cases from the list of requirements using MS Visio
• Assisted the QA team to developed Test Cases and conducting Unit testing and System Integration Testing.
• Involved in production support and coordinate the design and development team throughout the life cycle SDLC.
• Assisted the Business Users at the time of Application Testing and User Acceptance Testing UAT
• Used TestDirector to Report Bugs, interacted with the developers for resolving the same and assisted in retesting the resolved bugs.
• Documented and coordinated Change Requests and enhancements of products and services.

Environment: Windows NT, MS Word, MS Visio, SDLC, JAVA, Test Director, UML.