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Senior Business Analyst Resume Profile

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PROFILE SUMMARY

Confidential is a seasoned Program Manager/Project Manager with 10 years of experience across Pharmaceutical, Health Plans and Medical devices companies including Sanofi-Aventis, Bayer Pharmaceuticals, Pfizer, Merck, Novartis Pharmaceuticals, GE Healthcare, Molina Healthcare and Keystone Mercy Health plans. She holds an MBA from IIM Confidential is PMP certified.

PROFILE SUMMARY:

  • Work Experience: 10 years of which 8 years is in Managed Care and Life Sciences Sanofi Aventis, Bayer Healthcare Pharmaceuticals, Pfizer, Novartis Pharmaceuticals, Merck Co, Inc., Molina Healthcare, Keystone Mercy Health Plan, Cognizant, GE Healthcare
  • Educational Qualifications: MBA from IIM Calcutta, India and B.E. Computer Technology
  • PMP Certified and 7 years of PM experience
  • Expert on Medicaid, Medicare, NPI and all aspects of a healthcare payer such as member eligibility, COB, Provider, Claims and recent legislations like NPI, MMA Part D.
  • Certified in Healthcare Domain as Fellow, Academy for Healthcare Management, USA.
  • Expertise in the Pharma Licensing and Pre-clinical domain
  • Expertise on the entire value chain in Pharma Sales and Marketing
  • Comprehensive understanding of Clinical Project Management and global drug development
  • Excellent Program Management, Project Management, Relationship Management, Team Management, Communication and Presentation skills
  • Global exposure across the US, Europe and Asia-Pacific
  • Expert in MS Project, Visio, Word, Excel, Powerpoint

PROFESSIONAL BACKGROUND

Confidential

Senior Business Analyst

  • Sanofi has embarked on converging it's clinical organizations across Sanofi-Aventis, Sanofi Pasteur and Genzyme.
  • I am currently working in the PMO as the Budget and Resource Manager managing a 40Mn multi-year budget for the clinical convergence program known as Unify
  • I am also the project lead for setting up the financial reporting on Daptiv - The Portfolio and Project Planning tool being implemented for this program
  • Responsibilities include:
  • Managing the CAPEX and OPEX budget of the multi-year program
  • Budgeting and forecast exercise management
  • Developing the Total cost of Ownership Model
  • Partner and liasion with Workstream leads and Clinical PMs on the financial status
  • Internal resource cost reporting on a quarterly basis
  • Weekly program status and adhoc reporting

Program Manager,

Confidential

  • Bayer has received the CIO 100 award in 2011 as recognition of the innovation
  • Responsibilities included Budget approvals, Project planning, Progress scorecard, Issue resolution, Change management, Risk management, Team management, Status reporting on Project health metrics and ensuring quality deliverables
  • Managed multi-million dollar portfolio of outsourced Pharma commercial data warehouse and Business intelligence solution iTrak using cloud based multi-geography delivery model. The program is titled ABBI A Better Business Intelligence under the BIDI group at Bayer. This program has enabled a self-service model to service the reporting and data analytics need of the Sales and Marketing group by providing standard reports, adhoc environment and executive dashboards for the MS Market, Therapeutics and Women Healthcare Business units.
  • Managed a portfolio of projects in the Pfizer-Wyeth integration PMO
  • Tracked status of project portfolio for the Risk Management group including project health metrics, Forecasting and financial accruals reporting, risk management and timelines
  • Managed internal groups as well as external vendors
  • Applauded by Pfizer Senior IT management for excellent management of Project Portfolio and ensuring on-time integration

Confidential

Engagement Manager

  • Led a team to implement a Customer planning tool that uses a prescriber based approach to determine revenues and cost for efficient allocation of field resources
  • Led the end to end implementation of the Customer Planning tool from concept validation, feasibility analysis to a multi-year multi-phase implementation and worked closely with the Managed Markets Finance senior Leadership team and Business Planning and Analysis CoE.
  • The Business Intelligence tool enables the business team to define key metrics that indicate the relative profitability of the key national Managed Market accounts across the Commercial, Medicare Part D and Medicaid segments using a prescriber based costing model.
  • This tool is an important input in the Sales force effectiveness strategy at Novartis and relative contribution margin at the physician level is influencing the regional allocation of the sales force.
  • The engagement involved building up the base data in InfoOne Novartis Sales and Marketing Data Warehouse- now CDW and using Cognos for Reporting and Analytics.
  • This engagement required working with multiple internal groups at Novartis including Sample operations, Sales Support, Marketing Science, Finance, Managed Markets and Compliance
  • The Customer Planning initiative has been developed into a Harvard case Study Customer Planning at Novartis Pharmaceuticals 2008 .
  • Awarded Above and Beyond Award by Novartis Pharmaceuticals for exemplary leadership, commitment to project results and team management skills for the Customer Planning consulting engagement.

Confidential

  • As Business Consultant, I was responsible for gathering requirements from the key stakeholders towards a global DW Appliance standard for Novartis, enabling the selection of vendors for RFI and later RFP, managing the vendor communications and running the RFP process leading to the selection of two vendors for a Proof of Concept.
  • Ran Solution envisioning workshop with key stakeholders
  • Developed reusable Vendor proposal evaluation toolkit

Confidential

  • Trained and guided the Data Steward, managed enhancements to the SFA tool for the Managed Markets group and intermediated talks with the external vendor IMS for the MII dataset This dataset provides a unique identifier to sites and accounts and physician affiliation data
  • In Novartis Oncology, I analyzed the Processes followed by the Oncology Managed Markets group to manage the sites, accounts data in the SFA tool Vantage vBIOPharma built on Salesforce.com Platform and developed detailed As-is and To-be workflows for the creation of a new Data Steward role.
  • Analyzed existing Project portfolio and support operations for the Commercial contracting IT team
  • Develop resource estimation model
  • Recommended processes with offshorability potential

Confidential

  • Led a team of 6 consultants assessing the Business Processes and IT systems for the Horizon Blue Cross Blue Shield's Medicaid Line of Business to ensure HIPAA NPI compliance
  • Managed the Project Plan, Tracked issues, conceptualized effective solution in co-ordination with offshore technical teams and laid out a roadmap for Compliance by May 23, 2007
  • Knowledge of EDI 837, 835,270/271, 834 All EDI transactions related to a Health Plan.
  • Recommended roadmap for NPI compliance

Confidential

  • Gathered Requirements for Corporate Competitive Intelligence Website for Pre-Clinical and Licensing Information Services under Merck Research Laboratories MRL Division
  • Handled enhancements to LKR Licensing Knowledge Repository - a Peoplesoft CRM solution customized for the Pharmaceutical Licensing area.
  • Co-ordinating UAT of ELF Enhancements, troubleshooting users issues and co-ordinating with development, testing and QA Teams
  • Documented requirements for Business Intelligence Monitor, a website providing a one-stop access to newswires aggregated from multiple secondary news sources and Competititors websites

Senior Business Analyst

  • Led the implementation of GE's Global Oracle HR System in China Japan by replacing their local HR systems with a centralized Oracle HR system. My role involved managing the vendor resources, monitoring the project metrics, co-ordinating with the Country Business users, developing detailed process maps, managing implementation and ensuring compliance with GE coding standards.
  • Performed Business Analysis for Molina Healthcare, Inc NASDAQ: MOH for their entry into Medicare business. This role involved gathering requirements, analyzing the current process and getting the product configuration changes done in consultation with the business teams.
  • Performed process analysis for the Provider Information Department for the client. This involved understanding the urgent processes, documenting them and providing recommendations for automation and improvement
  • Developed the Phase 1 of Medicaid CoE and was highly appreciated by the client.
  • Expert in QNXT Core health Payer System
  • Led the implementation of Mercury ITG across Genpact involving documentation of the current process flows, streamlining the processes, getting business sign-off, implementing various ITG modules such as Program Management, Time Management, Issue tracking etc., troubleshooting issues and standard maintenance.
  • Implemented Mercury ITG for various Other GE Businesses including GE Consumer Finance and GE Advanced

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