SUMMARY

• Qualified professional with 7+ years of extensive experience in the field of Business analysis, working with the technical staff to implement management and staff's business requirements into the software application in retail and e - commerce environments.
• Extensive experience with Business-to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios.
• Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment.
• Experienced as a Business Analyst in using the iterative software development life cycle principles of Rational Unified Process to manage, develop and test distributed client/server, Internet and intranet applications on heterogeneous environments.
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Highly proficient in working with users to gather requirements, analyze them and subsequently use the Rational project and design tools to model the requirements.
• In-depth knowledge of creating use cases, functional design specifications, activity diagrams, logical, component and deployment views to extract business process flow.
• Extensively used rational tools for UML, tracking and reporting and applied the Rational Unified Process in all areas of a software development life cycle.
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Experience in Agile Methodology
• Conducted JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications
• Gathered and documented Non-functional requirements.
• Worked in close co-ordination with the testing team in developing test plan and test cases from functional and business requirements.
• Have good understanding with entire phases of Software Development Life Cycle SDLC .
• Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, System documentation and user training.
• Used Rational ClearQuest for tracking and prioritizing defects and for enhancements after base lining the requirements.
• Used Rational ClearCase for Version Control of requirement documents.
• Well versed in writing queries/Scripts for Data Analysis and QA reporting and testing.
• Good knowledge of Workflows and Content Management Tools.
• Experience in Change Management Process (Identify, Analyze, Evaluate, Plan, Implement, Review and Close).
• Excellent skills in Project and Performance Management to support Strategic Planning, Goal Setting, Strengthen Accountability, Enhance Decision Making, and Improve Customer Service.

TECHNICAL SKILLS

Programming Languages: HTML, XML, SQL.

Data Base: MS Access, Oracle (SQL Series), DB2, Teradata

Reporting Tools: Crystal Reports 8.0

Operating Systems: MS-DOS, Windows95/98/NT/2000/XP, Apple McIntosh, Linux

Software: MS Office Suite(Word, Excel, Access, PowerPoint & Outlook), MS Visio, Rational Rose, Rational Requisite Pro, Teradata, Adobe Acrobat, MS Office FrontPage, Lotus Notes

Performance Testing Tools: Virtual User Generator, Load Runner

Processes/Technologies: Rational Unified Process (RUP), Waterfall, UML & Microsoft Office SharePoint 2007

Automation Tools: Requisite Pro, Win runner, QTP, Test Director, Quality Center

PROFESSIONAL EXPERIENCE

Confidential, Mooresville, NC

Sr. Business Analyst

Responsibilities:

• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
• Facilitated JAD sessions and gathered business requirements
• Conducted user interviews, gathered requirements, analyzed the requirements and managed changes using Rational Suite.
• Taken up responsibilities within Project Management in keeping track of the project.
• Conducted weekly status meetings with testing and development teams.
• Worked with the Sales & Operations team in the monthly planning activities.
• Worked on Order Management Systems.
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development
• Involved in Agile environment, throughout the Development Life Cycle, from Eliciting Requirements Gathering to Implementation and Post-Implementation testing.
• Maintained a traceability matrix for all requirements and mapping to various Data Reporting Manuals, User Guides.
• Used Castor to create objects from XML documents.
• Participated in users’ acceptance testing (UAT) to check if the application satisfied functional specifications, test scenarios, and standard verbiage.
• Develop requirements specifications according to standard templates, using natural language
• Created use case scenarios and documented work flow and business process using Rational Rose
• Conducted interviews with end-users to collect requirement and business process information, according to the business rules.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on Agile methodology.
• Followed Agile methodology throughout the project.
• Created user stories and worked with the team members.
• Conducted stand up meetings and was responsible to track the project taking an initiative from a project management.
• Identified internal and external system requirements, design and configuration set-up, also created user documentation and conducted training classes.
• Developed business requirement specification documents as well as high-level project plan.
• Documented and delivered Functional Specification Document to the project team.
• Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Conducted User Acceptance Testing (UAT).
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Assisted the PM in performing risk assessment, management and mitigation
• Powered with strong verbal and written communication skills.

Environment: MS Office Suite 2007, MS Visio 2007, SQL, HTML, XML,Agile, Teradata, Mercury Quality Center 9.0, RUP, UML.

Confidential, Wayne, NJ

Business Analyst

Responsibilities:

• Gathered and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications for the designers and developers.
• Involved in development of application using AGILE methodology.
• Performed GAP analysis for 'AS IS' and 'TO BE' systems and modeled them for better understanding of the business process using BPMN.
• Involved in preparing the wireframes/mockup screens using MS Visio while eliciting the requirements from the stakeholders.
• Documented requirements and translated into appropriate business requirement specifications.
• Work with Test team about the product behavior descriptions contained in the BRS to derive Test plans, Test cases and procedures.
• Performed requirements analysis, Business process development, applying detailed problem solving skills.
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
• Worked on development of High level design, Conceptual design, Logical and Physical design for Database, Data warehousing and many Distributed IT systems
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and documented them.
• Developed Use Cases using industry standard UML notation to analyze the business from the user perspective.
• Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) for project tracking, documentation, and presentation.
• Designed the test plan and the test cases for all processes and Web Services.
• Reviewed and verified test strategies prepared by QA team.
• Performed SQL query on databases using SQL server.
• Assisted in User Acceptance Testing and SMOKE testing; developed and maintained quality procedures.

Environment: UML, MS Office (MS Word, MS Excel, MS PowerPoint,XML, Agile/Scrum, MS Visio), Clear Quest, Clear Case, Visual Basic, Quality Center, Windows 2000, DB2

Confidential, Atlanta GA

Business Analyst

Responsibilities:

• Coordinated participation and sign-off of various business partners and customers.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Followed solely RUP methodologies during the course of the project.
• Created Data Stage jobs to extract, transform and load data into data warehouses from various sources like relational databases, application systems, temp tables, flat files etc.
• Designed and developed use cases, activity diagrams, and sequence diagrams using UML.
• Used the Data Stage Designer to develop processes for extracting, cleansing, transforms, integrating and loading data into data warehouse database.
• Was involved n the creation of new E-Commerce Products (Arrival Notices and Customized Reporting)
• Accumulated system requirements from various departments through surveys and interviews.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Performed Data mapping, logical data modelling, created class diagrams and ER diagrams and used SQL queries to filter data
• Create technical design documentation for the data models, data flow control process, metadata management.
• Analyzed the data collected and process maps to determine the root causes and identify opportunities.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modelling Language) methodologies
• Created business requirement documents and integrated the requirements and underlying platform functionality.
• Implemented the full project lifecycle phases including requirements gatherings, development and quality assurance.
• Interfaced between Business new product builders and System platform builders.
• Worked with systems area to translate business needs into system requirements.
• Made sure the test cases and test process guarantee accountability to business and systems requirements.
• Maintained development databases, test databases and applied RDBMS patches.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Use Cases and other Process Flow Models were designed using Visio and Rational Rose.

Environment: Windows, MS Office(MS Word, MS Excel, MS Power point, MS Visio),Agile, XML, Teradata, NET, Crystal reports, RUP, UML, SQL,, GAP Analysis, Win Runner

Confidential, Westlake, LA

Business Analyst

Responsibilities:

• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope
• Facilitated JAD Sessions and gathered Business Requirements
• Facilitating workshops, JAR/JAD sessions, during the inception of the new web based application for the Portfolio Information. Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Conducted user interviews, gathered Requirements, analyzed the Requirements
• Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified milestones and maintained project documentation and corporate e-commerce web site Testing.
• Implemented the full project lifecycle phases including requirements gatherings, development and quality assurance develop functional test plans, execute and review results of test plans to ensure the system meets user community requirements
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Designed and developed project document templates based on SDLC methodology.
• Participated in various stages of data and requirement analysis for project needs.
• Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.
• Used JAD sessions, and one-on-one meetings to identify business and System Requirements, and documented using Use Case Modelling, Process Flow diagrams and documentation
• Developed business requirement specification documents as well as high-level project plan
• Worked with Jira for defect management. Carried out UAT by developing test plans, test scenarios, test cases, and test data to be used in testing based on business and user requirements, technical specifications of the product.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Assumed ownership of Use Case Diagrams, Use Case narratives and other various artifacts.
• Documented and delivered Functional Specification Document to the project team.
• Created new and modified existing reports using the Actuate Developer Workbench and integrated it with Siebel.
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Used CSS, HTML and Javascript for GUI front end designing and validations.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project

Environment: Windows 2000/XP, Microsoft Office SharePoint 2007, Rational Requisite Pro, MS Office, SQL Server, MS Project, MS Word,PowerPoint, MS Access, UML.

Confidential, Plainview, NY

Business Analyst

Responsibilities:

• Followed a structured approach to gathering and formalizing business requirements expressed by managers, process owners and operational users of the information system.
• Analyzed business requirements and system architecture/design.
• Conducted JAD sessions with end-users to identify user requirements and also to collaborate with developers for application development.
• Involved in designing User Interfaces for developing prototypes.
• Captured system requirements by writing Use Cases.
• Developed procedures for processing of data and made process flow diagrams.
• Involved in reviewing Entity Relationship, Data Flow, State Transition and Class Diagrams with the Systems Analyst.
• Created Use cases, activity report, logical components to extract business process flows and workflows involved in the project using Rational Rose, UML and flow chart tools such as Microsoft Visio.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Analyzed the As Is system to prepare a To Be system concept.
• Captured core business process information, business rules, business entities and other relevant information.
• Assessed risks, costs and potential benefits of alternative business process.
• Developed Functional Specifications and Q/Testing Requirements.
• Developed Requirements Traceability Matrix (RTM) using Rational RequisitePro to trace each software requirement.
• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements.
• Developed Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements.
• Involved in Customer Relationship Management (CRM) as well as Vendor Selection and Management Process.
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures.

Environment: UML, Clear Case 4.2, Clear Quest 6.0, HTML, Crystal Reports, MS Office, MS Visio,