SUMMARY

• Having 7 years of working experience in Financial and Banking domain with strong payments and dividend reconciliation knowledge.
• Strong experience in gathering requirements, analyzing and preparing Business Requirement Documents (BRD), Project Charter using rational requisite pro and MS Project.
• Develop Business Requirement Specifications, Stakeholder requirements.
• Good understanding of conducting GAP analysis, Stakeholder role analysis, RACI matrix, SWOT analysis.
• Experience in carrying out Software Development Life Cycle (SDLC) in Agile.
• Extensive knowledge regarding SCRUM and RUP.
• Business analysis and requirements gathering including documenting business procedures and specifications for portfolio accounts containing Mortgage - Backed Securities, Equity, Swaps, Interest Rate Derivatives, Property and Casualty and Fixed income.
• Extensive experience in understanding use cases and developing UML diagrams based on Use cases.
• Facilitated and participated in Joint Application Development (JAD) sessions, user workshops, interviews, conference calls and white board sessions to keep executive staff and the team members apprised of goals, project status, and resolving issues.
• Worked on projects with SIX SIGMA and LEAN principles.
• Thorough understanding of concepts like Sarbanes Oxley, OFAC, AML.
• Good understanding on wire transfer, SWIFT (MT), CHIPS, FEDWIRE and Dividend Reconciliation.
• In depth knowledge about Payment life cycle functions, Trade cycle, Equity, Dividends.
• Excellent experience of having worked on Straight through Processing (STP) projects for payments division working on SWIFT.
• Ability to analyze complex concepts and describe them thoroughly and precisely.
• Excellent organizational and interpersonal skills with a strong facility for acquiring new knowledge very rapidly.
• Outstanding organizational skills including ability to multi-task, prioritize, and manage increasingly complex issues.
• Flexible, innovative and able to thrive in a fast paced, growth-oriented and time-critical environment.

TECHNICAL SKILLS

Business tools: UML 2.0, MS Sql Server, Requisite Pro

Microsoft tools: MS Office, MS Outlook, MS Visio, MS Access

Methodologies: SDLC, Agile, Scrum, Rup, Six Sigma, Lean

Operating system: Windows 95/98/NT/2000/XP

Skills: SDLC, JAD, RUP, UML, Use Case.

Financial tools: Swift, reconciliation, GPS, SSR, CHIPS, FEDWIRE, dividends, Treasury reporting, Client money reporting, trade cycle.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential, Troy, MI

Responsibilities:

• Worked on improving the STP rate on the bank’s existing payment system Global Payment System (GPS) which is a fully integrated payment system that automates the entire payment workflow and achieves STP. It manages all aspects of internal domestic and cross border payment processing.
• Worked and have extensive knowledge of the payment process. Knowledge of payment types ( MT 103,202 etc)
• Work to reduce operational cost by applying end to end payment workflow automation.
• Achieving up to 85% STP for inward payments and 60 % for outward payments across various queues like SPI (Special instructions, Liquidity, Possible Duplicate, Name mismatch, Repair)
• Acted as Subject Matter Expert between the business Unit and other teams such as Technology who worked on enhancing the interdiction rules of GPS taking a broad view on the product needs.
• Worked on Capital Markets mortgage system
• Analyze business and system requirements, procedures and problems and apply solutions in line with business requirements of clients. Collaborate with Business Leads and Senior Business Leads and various internal departments of the bank. Also created BRD.
• Testing and implementation of STP swift payments during the 5 releases.
• Worked in co-ordination with Payments team to eliminate redundant procedures by implementing LEAN projects.
• Design and write use cases and built Use case and Activity Diagrams for documenting the business requirements. Device diagrams and flows to illustrate steps and describe logical operational steps of the system
• Manage changing requirements (change control) communicating with project team and client on impact.
• Good understanding of conducting GAP analysis, Stakeholder role analysis, RACI matrix, SWOT analysis.
• Facilitate requirements gathering workshops and one-on-one interviews, conducting JAD sessions.
• Discussing issues with Users, implementation strategy, project planning.
• Participate and support project team members through the project lifecycle (inception through transition)
• Worked on SQL Queries, MS Visio for UML Diagrams.
• Worked in agile development lifecycle and agile/scrum management systems
• Facilitate the transition of the requirements to the QA team -Identifies client training needs, create training plans, develop training materials, and conducts training sessions that drive system adoption.

Environment: MS Project, MS Visio, MS SQL server, Lotus Notes, Outlook, MS Office, UML, Agile/Scrum.

Business Analyst

Confidential, Pittsburgh, PA

Responsibilities:

• Good understanding of concepts related to trade like trade cycle, equities, dividend, dates pertaining to dividends like ex - date, record date and pay date. Understanding the impact on Client money Reporting.
• Responsible for analyzing the FX derivatives and futures & options in the market
• Dealt with foreign exchange and securities risk management
• Provided business data and interface analysis to the Fixed Income Derivatives implementation and integration project
• The project involved transition of the reconciliation work from SSR to the database created on MS access.
• Worked on MS Access for creating the database.
• Gathered deep understanding on SSR and the mapping of the same to database which in turn improved the team’s TAT on investigating each dividend break.
• Involved in gathering the requirements of the client and transposing the same into BRD.
• Conduct meetings with various stakeholders for requirement gathering.
• Worked closely with the IT team for mapping of SSR to the database.
• Ensuring full end to end functioning of the platform.
• Prepare use cases and UML diagrams.
• Proactively manage exceptions with custodians and counterparties to ensure timely resolution
• Been part of gathering business and system requirements and analyzing the same and draft BRD.
• Design and write use cases and built Use case via UML for documenting the business requirements.
• Involved in conducting GAP analysis, Stakeholder role analysis, RACI matrix, SWOT analysis.
• Facilitate requirements gathering workshops and one-on-one interviews, conducting JAD sessions.
• Participate and support project team members through the project lifecycle (inception through transition)
• Worked on Requisite Pro.
• Worked on SQL Queries, MS Visio for UML Diagrams.
• Worked in Rational Unified Process.
• Assisted the team with effectively working on the database for better management.

Environment: MS Access, MS Visio, MS SQL server, Lotus Notes, Outlook, MS Office, UML, RUP, Requisite Pro.

Sr. Business Analyst

Confidential

Responsibilities:

• Gather, document and review the requirements with business & vendor and other stake holders regarding the efficacy of the project.
• Analyzes business requirements, procedures and problems and apply solution in line with business requirements of clients.
• Conducted Feasibility study, Budget forecasting, ROI, Cost analysis regarding the transition and submitting to the stakeholders.
• Designed and developed Use Cases Diagrams and Activity Diagrams in MS Visio.
• Create and complete updates to the Request for Change (RFC document) for production release planning and checkout
• Updated weekly project plan in MS project.
• Conducted JAD sessions with business stakeholders for gathering requirements for the new upgraded platform.
• Worked in co-ordination with payments team for implementation on the upgraded system. Testing the payments (MT 103 and 202 instructions) on HUB II for every Currency (USD and FX). Good understanding regarding AML and OFAC checks. Tested incoming and outgoing FX wires for counterparties. Involved in testing the FEDWIRE, SORT CODE, SWIFT etc. on GPS.
• Establishing technical platforms and driving successful implementations utilizing System Develop Life Cycle (SDLC). Understand the key milestones through a project lifecycle to develop achievable plans to deliver against.
• Implement procedures for elimination of any Risk while transition.
• Identify and build relationships with key stakeholders and ensure they are informed on a timely basis of project statuses.
• Worked in agile development lifecycle and agile/scrum management systems
• Partnering with business users to produce 'As-Is' process maps in a complete end-to-end business view and following analysis, produce 'To-Be' process flows by conducting GAP analysis.
• Identify and understand key requirements and produce the necessary documentation.
• Working with IT and various Operations users to test system development, manage testing cycles and document results.
• Plan and document the implementation and migration approach, syndicate agreement with IT and the business, and support through to release and handover to BAU.
• Assist in relevant project planning, project governance, project reporting activities.
• Ability to confidently represent Operations and the project team across multiple Working Group forums.
• Partnered and developed strong working relationships with key stakeholders from various areas of Operations and more broadly across the Bank.

Environment: MS Project, MS Visio, MS SQL server, Lotus Notes, Outlook, MS Office, UML, Agile/Scrum.

Business Analyst

Confidential

Responsibilities:

• Gathering of business requirements.
• Assist business units to identify, quantify and escalate risk and loss events.
• Managing the communication of status, issue, and risks to all appropriate stakeholders, including senior management, on a timely basis
• Identity Risk, Dependency-Impact Analysis.
• Responsible for writing system requirement specification, Traceability Matrix, SDLC documents, Use cases, Functional Required Documents, Traceability Matrix, System Use case, Business Use case
• Understand existing architecture and data flows.
• Participate and support project team members through the project lifecycle (inception through transition)
• Utilize analysis tools such as data flow diagrams, process models and data models
• Worked in agile development lifecycle and agile/scrum management systems
• Create system requirements specifications using Use Cases and supplementary documentation

Environment: MS Office, MS Visio, MS SQL, MS Outlook, UML 2.0, Scrum, Windows 2000/XP.

Business Analyst

Confidential

Responsibilities:

• Responsible for administering and processing income and events arising from securities held on behalf of customers, firm’s own trading positions and loans and borrows.
• Responsible for processing cash and optional dividends.
• Contact counterparties to follow up on payment receivables and deliverables.
• Liaise with the business area to resolve client queries and payment discrepancies.
• Timely and accurate reporting, collating the client money data and also sending it to the donor location where it is fed into the client money system.
• Reconcile cash items with treasury operations.
• Liaising with the agent banks and the clients for any queries pertaining to the entries passed by them and also enquiring on any outstanding position due to or by Confidential . Also liaising and assisting Middle Office in case of any discrepancies.
• Good understanding of various concepts relating to trade, stock borrows and loans, Client Money, payments, claims, FOREX, Cross currency etc.
• Have also made payments to the counterparties and have sent claims to clients.
• Have worked with colleagues on the process development activities; have sent reports to the management and donor location when required.

Environment: MS Outlook, Scala, ISIS.