OBJECTIVE

• Seeking a challenging role as a “Business Analyst” in a fast paced as well as dynamic environment where I can apply my strong interpersonal, analytical skills, outstanding leadership skills and profound business acumen along with information systems expertise.

SUMMARY

• Business Analyst with around 5+ years of experience in Banking, Insurance & Retail industries.
• Good knowledge of implementing iterative Software Development Life Cycle (SDLC) using Rational Unified Process (RUP), Agile project management, Waterfall, V Model and Scrum methodology.
• Proficient in the use of various requirements management tool like Rational Requisite Pro.
• Experienced in creating Business Requirement Document (BRD) and functional requirements document (FRD) with non - functional requirement.
• Excellent Business Analysis skills and experience in writing Use Case Requirements, Requirement gathering.
• Conceptual knowledge on Sales force.com.
• Experience in wire framing using tools like Balsamiq, Ms-visio .
• Can write testing scripts and execute manual testing for bug tracking and work closely with testing team.
• Experience in GAP analysis .
• Experienced in User Acceptance Testing (UAT), System Testing, Unit, Performance, Integration, Functional, Stress, Load, Win Runner, Load Runner.
• Experienced in tracing requirements throughout the development process using the Requirement Traceability Matrix.
• Experienced in Managing the Change Request During the Product/System Development Lifecycle (SDLC).Basic knowledge of XML.
• Familiar with current industry standards such as ISO, Six Sigma and Capability Maturity Model (CMM).
• Experienced in developing Test Plans, Test Scripts and Test Cases for system, functional and regression testing.
• Team player and a self-starter with excellent communication, coordination, documentation, project planning and interpersonal skills
• Highly effective management and organizational skills with the ability to prioritize.

TECHNICAL SKILLS

Business Analysis: Research & Analysis, SRS Preparation, Workflow Development, Use Case Modeling, UML (Use Case diagram, Sequence Diagram, State Transition Diagram)

Conceptual Understanding: Order Fulfillment system (OFS), E-commerce, Sales force.com, Version Management, Change Management Process (CMP), Gap Analysis.

Tools: /Software: MS Office Suite - Word, Excel, PowerPoint, MS Project, Visio

Rational Tools: Rational Rose and Rational Requisite ProProject Management Object Oriented Analysis and Design (OOAD) Tools/Methodology using Unified Modeling language (UML), Rational Unified Process (RUP), SDLC, MS Project and Visio

Reporting Tools: Crystal Reports

Testing Methodologies: Black box Testing, Integration Testing, GUI Testing, Regression Testing, System Testing and UAT

Testing Tools: QTP, 10.2, QC 9.0, Load Runner, JIRA, BUGZILLA, BontQ

RDBMS: ORACLE SQL, MS SQL Server 2005.

Query Tools: Query Analyzer, Toad

Methodologies: Agile, Waterfall

Architecture: Client - Server

Programming Languages: Java, SQL, C and C++

GUI/ Scripting Languages: JavaScript, CSS, XML, HTML

Protocols/Web services: HTTP, IP, SOAP, SoA

Industry Standards: HIPAA, ISO, Six Sigma, CMM

Source/Version Control: Visual Source Safe 6.0

Operating Systems: Windows NT/2000/2003/Professional/XP/Vista/2007, UNIX, Linux

Platforms: Weblogic Server, Unix

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Analyzed the project charter and business case to ensure that the proposed solution met the business requirements adequately.
• Conducted meetings, interviews and JAD sessions with SMEs, business users and stakeholders to understand their business process and gather requirements.
• Analyzed business needs and created Business Requirement Document and Functional Requirement Document.
• Conducted GAP analysis by interacting with business users to analyze the current and proposed enhances system requirements.
• Followed Rational Unified Process (RUP) iterative approach with its various workflow, artifacts and activities.
• Created Use Case specifications, businessflow diagrams, Sequence diagram and Activity diagram using MS Visio
• Assisted the technical team in understanding and developing the appropriate functionality.
• Conducted user interviews and JAD session to reduce the Scope Creep.
• Developed budget planning report and timeline of the project by conducting walk through sessions and meetings with development, technical support and QA team.
• Created Requirement Traceability Matrix to trace the requirements throughout the whole development process.
• Participated in design review to ensure the integration of all requirements.
• Worked with the Project Manager to keep track of the status of project milestones and resource planning.
• Created progress and completion reports, which were then submitted to project management on a weekly basis.
• Defined test cases, creating test scripts, analyzing bugs by interacting with QA teams in fixing errors.
• Involved in User Acceptance Test (UAT) for the final testing of the application in the deployment environment.
• Responsible for providing documentation to team for troubleshooting and resolving issues reported by system users.

Environment: MS Office, MS Project, RUP, UML, Rational Requisite Pro, MS SQL Server 2005, Rational Rose, Load Runner, Windows 2007/XP, .NET

Confidential, HartFord, CT

Business Analyst

Responsibilities:

• Accurately identify the business and functional requirements for the strategic process re-engineering and design
• Analyzed AS IS and TO BE processes.
• Authored Product Requirement Documents, System specification Documents including source-to-target mappings, use case specifications, requirement change request, error messages.
• Developed functional prototype according to the requirements.
• Identified resources for information and source systems data flows.
• Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements, Documented them in PRDs a format that can be reviewed and understood by both business people and technical people
• Analyzed the business requirements and the impact of outbound and inbound interfaces with other legacy applications (processes and reports)
• Designed functional solution of the project.
• Developed Data Mapping documents describing source, target, and rules.
• Performed Data mapping, created class diagrams and ER diagrams and used SQL queries to filter data.
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Manuals for customers
• Implemented and monitored Individual Development Plans focusing on total performance, including both quality and productivity
• Maintained and update test plan, test cases, test scenarios along with test environment in Quality Center throughout the SDLC
• Prepared Training documentation for end users to update customized information regarding employee status. Assisted in the post implementation activities
• Maintained and tracked UAT Bug Reports and coordinated with development team to ensure high priority bugs get fixed in a timely fashion
• Handled Requirements throughout the project life cycle including scope/change management
• Ensured successful UAT testing, training and end user sign off

Environment: Rational Rose, MS Visio, MS Office, SQL, HP Quality Center, Rational Requisite Pro.

Confidential

Business Analyst

Responsibilities:

• Served as liaison between business users and project team by assisting the business in identifying, understanding and documenting requirements.
• Performed GAP analysis on the existing system and identify the functional changes required to the new system.
• Gathered and analyzed businessprocess and customer requirements through Joint Application Development (JAD) sessions and translated them into system requirements.
• Participates in approval of Business Requirements and System Requirements session.
• Coordinate with development team throughout all phases of Agile Iterative methodology.
• Prepared Use Cases, Use Case scenarios and elaborated those by using UML diagrams like Use Case Diagrams, Activity Diagrams, and Sequence Diagrams and using MS Visio.
• Assisted Technical team in creating UI designs
• Assisted Technical Lead with Preliminary Design Review (PDR) Process.
• Conducted regular meetings with development team members, Project Manager and testing team to better understand system functionality in order to improve quality.
• Created SQL queries to retrieve data form data base.
• Conducted meetings with QA team to clarify their issues.
• Reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Participated in the bug review meetings and updated requirement document as per business user feedback and change in functionalities of the application.

Environment: MS Visio, MS Office, MS Project, Agile Methodology, UML, SQL, iGraphics, Rational Requisite Pro, Quality Center Windows XP, .Net