Summary

• Business Systems Analyst
• CORE STRENGTHS User-Story and Use-Case Development, Systems Applications Development Life Cycle SDLC including 'Agile' and 'Waterfall' Methodologies QA Implementation Strategies, Test Plans, Test Cases and Defect Analysis/ Logging/ Reporting Liaison between Business and Technical Stakeholders, for requirements elicitation KPI exploration/definition user training, and multimedia documentation Data Science, categorization, taxonomy, and metadata development methods
• Technology Experience: HP Quality Center Rally Jira, VersionOne VBA, Dreamweaver MS Access SQL Server MS Project OmniGraffle Visio MindJet Mind Manager Word Excel PowerPoint SharePoint

PROFESSIONAL EXPERIENCE

Senior Business Analyst

Confidential

• Performed Requirements Elicitation, validation, and documentation with Agile Development team to develop SOA solutions for multi-media enhanced self-serve agent assisted Customer are experiences.
• Worked with developers in clarifying prototype requirements in the transition process from SOAP to ReSTful Services for customized mobile application development for native and web based using Cordova apps
• Led, facilitated, and participated in daily scrum meetings Using Rally , JAD sessions, design demos, Camtasia Screen video walk-throughs, and whiteboard concept explorations to develop user story epics, user stories, detailed use cases, acceptance criteria, and detailed specifications with associated APIs for Dynamic, psychographic-based routing system to agents, Forms Editor Interface enhancements, Accessibility User Experience Design, Translation/ Localization features with back-end intelligent-response databases, intuition-based smart interfaces , and video-enhanced chat capabilities on customer agent software.

Business Analyst for Software Tools Methodologies Assessment Confidential

• Lead team efforts in a self-service BI project to explore methods and KPIs to enhance business value of diverse Denver-IIBA data sources via PowerPivot with DAX and PowerView
• Elicited requirements with stakeholder interviews User Stories and Use Cases to re-engineer the ease of usability of the Denver IIBA website within the constraints of the IIBA compliance rules for the Joomla Content Management System
• Planned, Developed, and Implemented cost-effective methods for assessing BA and DW/BI tools for their relevance and effectiveness for the professional needs of Denver-IIBA members

IT Business Analyst Confidential

Business Analyst BA member of agile/scrum experimental team to develop and integrate QA/UAT operational and archive data from flat files, Excel Spreadsheets, SharePoint Extracts, and SQL Server tables for Self-Service BI access to Dashboards, Scorecards, and specialized, ad hoc Crystal and SSRS reports. Completed Business/Technical liaison interaction with stakeholders to elicit requirements for 8 Business Requirements Documents based on the Kimball Dimensional method to guide the DW/BI development process for the Student Loan OLAP repositories.

Business/BI Analyst Web Developer Confidential

Used Agile Project techniques to elicit requirements from diverse stakeholders to successfully develop and complete 12 successful, multi-media projects including video shooting, editing, and YouTube publishing , to enhance the business value of event experiences.

Business Intelligence Analyst Confidential

Worked as contributing BA for 12-Sprint, Agile effort to facilitate efficient workflow for executing 47 QA test cases and bug reporting for the new Quitline Call-Center Database System Elicited, Analyzed, and managed requirements for the National Quitline Case Management System and developed effective strategies for improved traceability within the constraints of the existing implementation of Rational Requirements Quality Manager RQM Developed T-SQL stored procedures to extract Business Intelligence statistics from the 'Quitline' Database for Dashboard Display and Scoreboard Reporting of KPIs using SSIS and SSRS being converted from Crystal Reports Completed Trade-off Analysis of iRise, Caliber RDM, Axure, and BluePrint Center of Excellence as a cost-effective traceability and workflow Management enhancement the Quitline Replacement Project

Business Intelligence Analyst Confidential

• Worked with physicians, administrators, and technical stakeholders to perform the requirements analysis, database design and extraction/transform/ load ETL into a custom-built patient data mart for the Andre Center for Breast Cancer Education and Navigation
• Developed web metrics reporting strategies and 'screen-scraping' techniques to collect online usage data for structuring multi-dimensional and tabular data for self-service BI user tools

Business Analyst Database Developer Confidential

• Streamlined the elicitation of inter-departmental stakeholder needs and KPI definitions by implementing hybrid agile methods to gather, and articulate usage and financial calculation requirements, implement UML business visualization techniques and perform detailed Use Case Analysis and transaction mapping techniques.
• Achieved 27 increase in workflow efficiency for HR financial updates as BA member of scrum sprint team to plan, wireframe, design, and implement a re-engineered DW/BI User Interface connected to a SQL-Server and Oracle Data Warehouse repository

Business Analyst for DW/BI Systems Confidential

• BA member of DW/BI team to perform requirements analysis and stakeholder collaboration for profiling, cleansing, transformation of OLTP weather satellite data sources atmosphere, oceans, land, and near-space environment for conversation to fact tables and dimensions to generate OLAP cubes for BI front-end tools.
• Achieved 45 improvement in processing time and accuracy to manage 29 Interface Control Documents for the National Polar-orbiting Operational Environmental Satellite System.

Business Analyst for DW/BI Systems Confidential

BA team lead to plan, design, and implement ETL, Data Integration and subsequent design of a DW/BI system with special blind accessible interfaces for dashboards, scorecards, and ad hoc reports resulting in a 30 improvement in data quality, user training effectiveness, and administrative efficiency.

Business Analyst for DW/BI Systems Confidential

Worked with business and technical stakeholders to perform the requirements/dimensional modeling analysis, profile/pivot-table/cross-tab data analysis and extraction/transform/ load ETL to build a Y2K re-mediated city services data warehouse solution to integrate data from the Denver Police, Fire, Forestry, and Communication Maintenance Departments

Data Systems Engineer Confidential

Served as Management/Tech liaison to facilitate the configuration management flow of Engineering Change Requests ECRs using RDD-100 Configuration Management Database System. Conducted Use-Case Analysis and UML RDD behavior modeling to recommend and document process improvements and instructional design methods for efficient training. Conducted in-depth SME interviews to gather requirements to achieve 30 cost-effective standardization of processes and procedures across all US Air Force Space Command missions.

Systems Engineer, Confidential

Tech Lead for the successful completion of trade-off studies and Specification development for: National Test Bed Intercom System Emergency Notification System Presentation Room Upgrade Performed Implementation QA testing on a DEC PDP Defense system deployed in Germany for NATO military exercises Led Project Team effort to write the FAA, Radio Microwave Link RML Implementation Plan. Wrote RML Circuit Restoral System Specification and National Radio Emergency System Planning Documents for the Federal Aviation Administration FAA .