SUMMARY

• Seasoned Business Analyst, with outstanding project execution, monitoring, and coordinating skills with ability to support multiple simultaneous projects in a matrix organizational structure.
• Experienced in coordinating, negotiating and motivating project participants in support of time line and project deliverables.
• Expert in obtaining a grasp of the business process and acting as a bridge between the Management and Development teams.
• Practicing AGILE Scrum project framework for four years.
• Highly trained and tremendous expertise in Agile product life cycle (SCRUM) methodologies. Proven track record to transform non - Agile teams to Agile teams.
• Experience included directing and working in agile and scrum environment. Along with agile adoption.
• Experienced in preparing Score Cards and metric reports using MS Access and MS Excel
• Managed and Facilitated and JAD sessions with Business Directors, IT Directors, Business & IT Project managers, Developers and Testing Teams and other SMEs.
• Experienced working with Business and Development team in gathering and prioritizing business needs for successful execution of the project.
• Experienced with reviewing and writing BRD, FRD, Technical Specification document for the Functional and Technical team.
• Experienced working with cross-functional team on project related issues on a daily manner to effectively track discrepancies.
• Experienced in writing test plan and test cases- and monitoring Testing team on a regular basis to ensure the bugs are being triaged on timely manner.
• Extensive experience of workflow and process modeling using Use cases and UML Diagrams, Activity Diagrams, Data Flow Diagrams and Sequence Diagrams
• Constantly communicated with the off shore team through web conferencing; also responsible for documenting their efforts and progress.
• Experienced with following Release Management process to ensure the project is meeting the key wave release milestone dates
• Experienced with creating status reports and hosting status meetings with the project team and key stakeholders
• Excellentknowledge of variousarchitectures and thedatalife cycleacross different layers
• Experienced with negotiating and documenting Portal project scope,objectives, and its added value to the business using various analysis & modeling techniques.
• Responsible to manage through sensitive issues, resolve undefined problems, and deliver on competing timelines involving multiple parties/departments within the same organization.
• Worked as a Scrum Master role in providing sustained leadership throughout all phases of the project's lifecycle using the Agile and Waterfall Methodology from kick-off to implementation and ensuring that product is fully integrated into an organization's business practices.
• Experienced in different phases of Software Development Life Cycle (SDLC) and iterative models

TECHNICAL SKILLS

Testing Tools: LoadRunner, Quick Test Pro,PerformanceCenter, Silk, QALoad, iTKO/Lisa

Scripting Languages: VB Script, TSL, JavaScript, Unix shell script

Languages: JAVA, VB, SQL, PL/SQL, Unix Shell Script

Database: MS SQL Server 2000, MS Access-2000,DB2, Oracle

Web Technologies: XML,CSS, AJAX, HTML/DHTML, XML, ASP, .Net, J2EE, JSP, VBScript, JavaScript

Packages: MS-Office Suite(Word, Excel, Access), MS-Project

Operating system: MS-DOS, Mac, Windows -98/NT/2000/2003/XP/Vista, Unix ( Linux)

Servers: IIS, Confidential Web sphere, Web logic, tomcat, ESX server, HTTP Server

Browsers: IE 4.0, 5.x, 6.x, 7.0, 8.0, 9.0 and Safari, Mozilla, Firefox

Protocols: TCP/IP Protocol suite(HTTP, SSL, UDP, FTP,)

Adv. Technologies: TOAD, Eclipse IDE.

Quality Assurance and Testing Tools: Mercury QTP, Load Runner, Selenium, SOAP UI, Bugzilla

Methodologies: Agile, V-Model, Waterfall

Testing Tools: QTP, QC, Selenium, Junit, TestNG, SOAPUI

UML Tools: MS Visio, Confidential Rational Rose

Application Servers: BEA Web Logic, Sun Java system application server, Confidential Web Sphere

Frontend tools: MS Visual Basic, MS FrontPage, Macromedia, Dream weaver

Web Servers: Microsoft IIS, Apache, Sun Java system Web Server

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr Business Systems Analyst

Responsibilities:

• Developed Test cases as per functional and business requirements.
• Tracked Project budget and generated Project budget forecasts using Excel and MS Project.
• Assisted project manager in developing and managing the project management plan, established risk management process and metrics for the deliverables.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy.
• Understood the Business Logic, User Requirements and test-objectives to develop Use Case Scenarios, Test plans, Test cases.
• Created and tracked the release plans and iteration plans to gauge project performance as a whole.
• Created and maintained the project backlog and coached the team members in writing user epics and stories.
• Evaluated burn down charts on a daily basis to track iteration progress and successfully negotiated iteration scope with the product owner in case of uptrend in the burn down charts. Removed impediments for the team during the iteration cycles.
• Demonstrated and was able to get the full buy-in from the upper management of the value of Agile artifacts like back logs, burn down charts, release plan, iteration plan, task dashboard over traditional waterfall artifacts
• Created wire frames and prototypes for online banking screens.
• Conducted conference test-drives to gain user’s acceptance of the proposed solution. Created WBS, negotiated Triple Constraints, wrote RFP and evaluated proposals.
• Performed the following testing by using TestComplete
• Worked With Desktop Controls
• Successfully did Cross-Browser Testing
• Worked With Android Controls
• Worked With iOS Controls
• Verified the state and data of an application’s internal objects.
• Closely tracked iteration progress reporting velocity and managing capacity.
• Utilized the CI tool “Go” from “ThoughtWorks” for following
• Maintain a single source repository
• Automate the build.
• Make it easy for anyone to get the latest executable
• Everyone can see what’s happening
• Automate deployment
• With TestComplete 10, tested web applications and web sites for cross-platform mobile compatibility without needing the actual mobile devices.
• Worked with internal users for bug management and bug triaging.
• Conducted weekly status meetings after collecting status of development progress.
• Developed Business Requirement Document and Use Cases Specification/Document for various Use Cases.
• Created data models and business process models using Visio. Followed top down leveled technique for building the Business Process Models.
• Added enhancements to the physical purchase capabilities and integrated with the Travel Wallet Module.
• Successfully engage in multiple initiatives simultaneously
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues, and come to an agreement quicklyActed as a liaison between business units and IT development teams on complex issues.

Environment: Agile/Scrum, Jira, Quality Center, LoadRunner, MS Visio, Rational Rose, RUP, .Net, MS Project, DB2, Oracle 10g.JBoss, Groovy and Grails

Confidential, NY

Sr. Business Systems Analyst

Responsibilities:

• Responsible for defining project scope, goals and deliverables that support business goals in collaboration with management and stakeholders
• Responsible for developing project plans and associated communications documents and reports for all stages of the process
• Responsible for providing business requirements within an AGILE software development AGILE SCRUM environment
• Provided AGILE project management controls, project plans, timeline schedules, facilitate JAD sessions, and review software defects
• Tested Web Services applications based on SOAP and WSDL.
• Development and continued iterations of operations, procedures, processes, templates, and websites
• Responsible for providing business requirements within an AGILE software development SCRUM environment.
• Contributing to software process-reengineering efforts aimed at evolving current software development practices to adopt Lean/AGILE and Scrum practices
• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• Created detail process flow documentation based on the input from system users and understood the system architecture.
• Developed Risk management plan by proactively assessing risks using impact analysis; created risk mitigation/workaround plan; implemented risk mitigation plan and updated as risk values changed.
• Managed project resources and project timeline using MS Project and Excel.
• Facilitate issue resolution of defects uncovered through testing. Participated in ad hoc testing of system interfaces with Program Participants.
• Worked on test automation framework and test cases in TestComplete10.0 on the web-based applications.
• Focused on creation and execution of Testjnuit tests with Java/Testjunit and TestComplete10.0.
• Performed the following activities using TestComplete 10.
• Recording tests for instrumented iOS Applications
• Created object-based tests for Android applications
• Used Test Visualizer to capture screenshots for Android Open applications during test recording and test run.
• Verified the state and data of an application’s internal objects.
• With TestComplete 10, tested web applications and web sites for cross-platform mobile compatibility without needing the actual mobile devices.
• Utilized the CI tool “Go” from “ThoughtWorks” for following
• Monitor the repository and checks out changes when they occur.
• Build the system and runs unit and integration tests.
• Release deployable artefacts for testing.
• Assigns a build label to the version of the code it just built.
• Inform the team of the successful build.
• If the build or tests fail, the CI server alerts the team
• Conducted JAD sessions for communicating with the all Project directors and stakeholders and created Process Workflows and Functional Specifications. Worked closely with the Project Manager in handling the scope creep and analyzing its effects.
• Created and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro.
• Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
• Facilitated User Acceptance testing (UAT) for the application as a Business User.
• Conducted sessions for the Customer Representative Team.

Environment: Loadrunner, Agile/Scrum J2EE, JSP, Java Script, VB, VBScript, .NET, Weblogic, Quality Center, Oracle 11g, DB2, Clear quest, Jira, TestDirector,Performance centerQTP, VBScripting,MS Visio, MS Office, MS Excel, MS PowerPoint, Windows XP, Oracle, Toad, Agile, JIRA, Web logic, Agile, HTML,JSP.

Confidential, Hoffman Estates, IL

Business Analyst

Responsibilities:

• Analyzed requirements document, Interface Control Documents and Design documents.
• I helped and mentored other Scrum teams of the program in executing Agile Scrum framework for their projects.
• Scheduled meetings with developers, and testers to collaborate resource allocation and project completion.
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts.
• Developed and executed Test scripts for Regression testing using QTP.
• Involved in writing and implementing the Test plan, Test cases, Test Procedures, Test sets using Design document and functional specs with TestDirector.
• Developed and executed the QTP Automation Scripts for Regression Testing.
• Involved inPerformanceTesting of application on different platforms using LoadRunner.
• Generated of Management Reports and Status Reports Using Excel.
• Analyzed of the load test results and Preparation and submission of Load test results Identified and addressedPerformanceissues decisively.
• Performed testing on .NET applications, E-commerce and Insurance website for various builds within application.
• Coordinated activities with a configuration management change control and root cause analysis team using PVCS Serena scheduling and testing code pushes across different test environments as soon as stable code was obtained using AGILE methodologies.
• Tracked all defects in Test Director and discussed with development team in the meetings.
• Developed the SQL queries and executed the queries using the SQL server.
• Executed manual Test cases and tracking defects using Mercury Quality Centre.

Environment: Test Director, Windows XP, Oracle, SQL, PL/SQL, HTML, VB Script, .Net, IIS, ASP, JBoss, Groovy and Grails, Windows, Rationale Rose, MS Project, MS SharePoint MS PowerPoint, Rational Requisite Pro, Oracle, Waterfall, Oracle E Business Suite, JSP, Java.