SUMMARY

• Over 7 years of professional experience as a Business Analyst with expertise in business process analysis, business requirement and business analysis in the field of Insurance.
• Highly experienced in all insurances such as Property and Casualty Insurance including Auto, Home, and Marine; Life insurance including Individual life, Group, Health.
• Functional knowledge of various modules of insurance like channel management, claims management, underwriting and reinsurance.
• Worked with Guide wire Insurance suit including Billing center and PAS.
• Strong business analysis skills and an understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP), Agile (Scrum, XP).
• Experienced in conducting requirement analysis, use case design, designing test plans and developed database schemas based on the logical models.
• Expert in requirement gathering and documenting the requirements in business requirement documents.
• Expertise in Data Quality Management, Data Modeling, Data Analysis, Requirement Analysis, Business Modeling, Data Migration, Data profiling, Dimensional Modeling.
• Worked extensively with Use Cases and Test cases and delivered Functional Specifications and Software Requirement Specification.
• Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software tools including, Use Cases.
• Expertise with UML tools, applied for developing Use Case Diagrams, Activity and Sequence diagrams.
• Extensive experience with Data Warehousing, Extraction, Transformation and Loading process (ETL).
• Deep knowledge for working with User Acceptance Testing (UAT) and Functionality Testing.
• Excellent skills in writing Business Requirement Documents(BRD), Functional Requirement Documents (FRD), SRS and diagramming skills for drawing UML diagrams such as Class diagrams.
• Developed efficient business relationships with various client teams in order to process and support requirements, develop tactical and strategic plans to implement technology solutions, and effectively manage client expectations.

TECHNICAL SKILLS

• MS Visio
• Share Point
• Rational Suite (Rose
• Requisite Pro
• Clear Case
• Clear Quest)
• JIRA
• QC
• Test Director
• QTP
• MS SQL Server 2000/2005 (T - SQL)
• Win Runner
• Load Runner
• MP
• Erwin
• Oracle
• DB2
• SQL
• Microsoft Office
• SOA
• MS Project
• HP Quality Center
• Web Services
• Waterfall Model
• Agile Methodology (SCRUM)
• Rational Unified Process (RUP).

PROFESSIONAL EXPERIENCE

Confidential, CT

Senior Business Analyst

Responsibilities:

• Worked as Scrum Master to Keep Scrum process running and help the Team focused on the current Sprint to achieve Sprint goals.
• Interacted with the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed.
• Conducted user interviews and JAD sessions to get an understanding of the client’s business process.
• Gathered primary input/output requirements and modeled the processes in context diagram using MS Visio.
• Gathered functional requirements from business users.
• Assisted the Project Manager in understanding the project feasibility from Business view point.
• Responsible for creating the Business Requirements Specification Document (BRD) and the Functional Requirement Document (FRD).
• Liaised between technical and business teams for obtaining status/updates as well as sharing best practices.
• Worked directly with business groups to provide hands-on training aged in project work.
• Working closely with users to ensure the project meets business needs and final approval of the Design Specification.
• Definition and management of the User Acceptance Testing program (UAT).
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project.
• Followed the UML based methods to create: Use Cases and Activity Diagrams.
• Conducted the requirements and design walkthroughs with designers, developers and management staff.
• Performed manual testing and recorded results.
• Executed the test scripts and test cases and validated the test output.

Confidential, PA

Business Analyst

Responsibilities:

• Worked with Agile (Scrum) to Keep project process running and help the Team focused on the current Sprint to achieve Sprint goals during the billing process.
• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non functional requirements of the system, and creation of user stories.
• Assessed the flaws in the existing as-is system and made clear recommendations of business process improvements and incorporated them in the to-be system design.
• Wrote business requirement Document (BRD) and functional requirement specification (FRS) documents as per the business requirements and process flow.
• Developed UML Use Case diagrams for faster and more efficient communication with stakeholders, by utilizing MS Visio.
• Making sure current project requirements are being met by using Requirement Traceability Matrix (RTM)
• Actively involved in creation of the UML diagrams such as sequence, activity and class diagrams for certain modules of the application using MS Visio.
• Assisted and directly involved with QA team in creation of Test Cases and tests implementations.
• Presented and assisted end users for education and training about the new system.

Confidential, Erie- PA

Business Analyst

Responsibilities:

• Facilitated (JAD) Joint Application Development sessions to resolve issues relating to difference between business requirements and technical design.
• Interacted with the end users to define and document data warehouse business requirements as the foundation for database design, data extraction and analysis.
• Examined Enterprise Data Warehouse (EDW) to ensure compliances with upgrade requirements, and generated documents for the workflow of existing system and desired system that involve multiple RDBMS sources like policy database, billing database.
• Derived functional specifications using UML models including use case diagram, activity diagram, and sequence diagram, and collaborated with software architects and developers to ensure that the applications conform to the requirements and helped to understand the business flow.
• Designing and creating the architecture of data warehousing star schema logical database model.
• Developed detailed ETL process.
• Maintained Traceability Matrix for the current business processes and proposed changes.
• Coordinated with the business testing team to explain and develop the Test Plans, Test cases, Testing & Evaluation strategy and methods for user acceptance testing (UAT).
• Developed test plans with QA team and helped to develop test scenarios for system testing, integration testing and performance testing.
• Conducted UAT, documented and reported user feedbacks to management team, and developed training materials for different end users and assisted in User Training for the new system.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Obtained business requirements from business users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews to get a better understanding of the client’s business process.
• Elicited, documented, modeled, validatedand prioritizedfunctional and non-functional requirements using interviews.
• Actively involvedinpreparing and writing the business requirement documents(BRD), functional requirement documents(FRD) andSRS.
• UtilizedMS Visio for designing Use Case Diagrams, Activity Diagrams and Sequence Diagrams, after accessing the status and scope of the project and understanding the business processes.
• Used the guidelines and artifacts of the SCRUM methodology for project implementation and development.
• Assisted System Architects and Quality Assurance Analysts in creation of various tests.
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• CoordinatedUAT of the productwith Business Users.

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Obtained business requirements from business users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews.
• Developed use case model using MS Visio.
• Involved with creation of UML diagrams such as activity and sequence diagrams by using MS Visio.
• Created business requirements document (BRD) and functional requirements document (FRD) and SRS after gathering both functional and non-functional requirements as well as user stories.
• Actively involved in data warehouse and mart design sessions for both Logical and Physical design.
• Defined logic for Extraction, Transformation and Loading of data into Warehouse and Marts.
• Worked closely with the client’s developers to define the purpose and use of database tables and attributes in their existing systems where documentation was lacking.
• Developed and executed test cases verifying data transfer quality.
• Worked closely with offshore development team.

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, prototyping and observing from account managers and UI (User Interface) of the existing broker portal system.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Conducted controlled brainstorming sessions with project focus groups.
• Prepared high-level Logical Data models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.
• Used the Data Stage Director and its run-time engine to schedule running the solution, testing and debugging its components, and monitoring the resulting executable versions on an ad hoc or scheduled basis.
• Enhanced the job properties for performance tuning.
• Conducted User Acceptance Testing on the application - resolved issues from the participants, prepared and submitted Test Analysis Reports and participated in Product Readiness Review.
• Prepared the documentation of Data Acquisition and Interface System Design.