SUMMARY

• Business Analyst and certified SCRUM master professional with 6+ plus years of diversified Industry experience and strong domain knowledge in Finance and Insurance.
• In depth knowledge of Software Development Life Cycle (SDLC) Methodologies i.e. Waterfall Methodology, RUP, and Agile. Skilled at performing Gap Analysis, SWOT Analysis, Risk Analysis, Cost - benefit Analysis, along with good knowledge of process workflow tools and techniques.
• Hands on experience with IBM Rational software integrated tools like Requisite Pro and MS Project for requirements management and analysis Use Case Development, Business Process Analysis and Re-engineering, Data Governance, Data modeling, Data Mapping Analysis, System Interfaces and GUI Designs.
• Strong understanding of SharePoint platform and capabilities.
• Extensive experience of being a Scrum Master and conducting Sprint planning, daily scrum and retrospective meetings for the development team.
• Developed project communication deliverables including roadmap, planning list, change request, timeline, budget, scope and other requirements.
• Strong expertise in Data analysis, mapping, modeling and development of Databases for business applications in client/server applications and Data warehouse environments
• Experience in writing SQL queries and optimizing the queries in Oracle and SQL Server
• Familiar with Sarbanes Oxley Act (SOX), and have conducted IT Audits
• Knowledge of Anti Money Laundering (AML) and Sanctions (Compliance, OFAC, KYC, CIF)
• Experienced in working with business users as a primary liaison between the business users and the development team. Experience in developing Requirements Traceability Matrix and familiar with User Acceptance Testing (UAT) and HP Quality Center to design and develop Test Plans and Test Cases and good at quickly learning technologies and systems that are organization or project specific.
• Expertise in creating training materials and conducting training sessions, test team meetings, and feedback sessions.
• Excellent interpersonal, communication and presentation skills and involved in high interaction with variety of audiences (PMs, technical specialists, developers, architects, SMEs).

TECHNICAL SKILLS

Business Modeling Tools: Visual Paradigm, MS Visio, PowerPoint, Rational Rose

Requirements Gathering Tools: Rational RequisitePro, MS Word, MS Excel

Microsoft Tools: Office, Visio, Project, Outlook, SharePoint, and Outlook

IBM Tools: Cognos

SDLC Methodologies: AGILE, RUP, Prototyping, RAD, Waterfall, Agile

Testing Tools: Quality Center, QTP, Quality Center, And Rational Testing Suite

Database: MS Access, MySQL

Operating Systems: Windows 2000/XP, Vista, DOS

Defect Management Tools: Mercury Test Director, Rational Clear Quest

PROFESSIONAL EXPERIENCE

Confidential, NJ

Business Analyst / Scrum Master

Responsibilities:

• Reviewed current business processes and thoroughly analyzed best practices and current policies of a leading Insurance Firm. Conducted JAD sessions and workshops in order to gather requirements from management, SME, agents, brokers, legal and other stakeholders for open and pending issues.
• Teamed with database team to design data, developed data mapping documentation, design new reports and provide production support for any issues with SQL.
• Produced system diagrams, business requirements, report specifications, workflows and documentation.
• Conducted business analysis in order to assess impact of the change with all the concerned departments.
• Worked asSCRUMMaters for the Team. Scheduled dailySCRUMmeetings with team, updated SCRUMbacklogs and SPRINT backlogs and createdSCRUMburn down charts for everySCRUM.
• Documented Business needs and specifications in the form of Business Requirement Document (BRD) and achieved official sign offs from stakeholders. Conducted impact and gap analysis to define and document the project scope.
• Worked with design, developers and testing team on prototype interaction exercise to make sure that all requirement features have been addressed.
• Helping other team members to get proper data, analyzing data or any issue with toad and SQL server management studio. Reviewed Technical documents with the team to make sure that all the product requirements are addressed.
• Delivered the project following Agile/Scrum Methodology and its disciplines.
• Created User Acceptance Test cases, user stories and Acceptance criteria documents.
• Reviewed implementation and coordination test with the test team and validate system performance.
• Identified client training needs, created the training plans, developed training materials and conducted training sessions that drives system adoption.
• Aligned project documents so that they are approved by the appropriate stakeholders.

Environment: Microsoft Word, Microsoft Excel, Microsoft Visio, Agile, SCRUM, Clarity PM, SQL, SharePoint

Confidential, Stamford, CT

Business Systems Analyst

Responsibilities:

• Analyze the current process and develop solutions to increase the efficiency and productivity of the end user.
• Document business requirements (BRDs) by translating end user business need after performing various analyses on business requirements. Create Testing Scenarios. Test Matrix, test cases and Test plans for User Acceptance Testing (UAT) and production Go-live certification testing. Create Requirements Traceability Matrix (RTM).
• Certify the functionalities of applications developed by the IT teams by doing an end to end successful functioning of newly developed application- Bank Account management Application (VAULT) Master Data Management (MDM) integrated with Third Party vendor Management applications and Reports
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Documents various artifacts by collecting business requirements in to BRSs, FRDs, Use Cases supported by Use case diagrams and Process flow Diagrams. Designed the dimensional Data Model of the data warehouse.
• Delivered the project following Agile/Scrum Methodology and its disciplines.
• Develop and implement processes for Account Request management, Signatory Management, Documentation management and assure compliance with in internal and external policies.
• Developed and optimized complex SQL queries, stored procedures and triggers. Act as a key liaison between IT and Cross Functional teams. Host meetings with IT team to communicate the users’ needs by proposing short term and long term solutions and enhancements to the current system.
• Detailed project planning with the business stake holders using Agile scrum methodology
• Provide solution for users in reconciling the accounts data for Confidential Corporate Audits.
• Provide solution for Implementation of Business Process management (BPM) in applications platforms and their integration. Assist management to develop process specific to the Treasury Operations and across Confidential businesses worldwide. Diligently work on future releases of the product in in corporate functionalities like Cash Pooling hierarchy accounts (Industrial and Capital), Bulk EBTPS - Third Party Applications.
• Provide extensive training/demos world-wide, which would help them become comfortable with the new process which would empower them to increase their productivity and efficiency.
• Designed and implemented SQL queries for Testing, report/data validation/Global validation & Derivations/Lookups
• Create user friendly training manuals for end users for the following applications; GBANC, VAULT and MDM

Environment: TIBCO, Business Studio, Agile, SCRUM, ALM, QTP, MS POJECT, Test Director, HP Quality Center and Quick Test Professional, BMC Remedy, Clear Quest.

Confidential, Springfield, MO

Business Analyst

Responsibilities:

• Worked closely with project manager to prepare project plans, budgeting, scope creep and feature creep and analyzed the existing system and business process flow by understanding preset business rules and conditions.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle. Assisted in identifying and quantifying Credit Risk, Operational Risk and Market Risk and designed and developed project document templates based on SDLC methodology.
• Worked extensively in designing the database with the design team and created data flow diagrams, data analysis, and Process flow diagrams using Erwin.
• Facilitated and managed Joint Application Development (JAD) sessions, Interviews with subject matter experts (SME’s) from various areas and conducted surveys and brainstorming sessions while gathering requirements.
• Wrote standard and complex SQL queries to perform data and graph validation to meet user needs.
• Excellent knowledge in Mortgage Loan Processing and good understanding of Consumer Loan Process origination.
• Performed gap analysis between the present data warehouse to the future data warehouse being developed and identified data gaps and data quality issues and suggested potential solutions
• Worked with marketing teams to determine the target market and to find out what clients actually want.
• Analyzed the AS-IS and TO-BE processes to understand the key findings, the short-term considerations, the long-term considerations and its benefits. Created the project templates for Use case specification, Change request form, functional specification documents, Business Requirement Documents and Defect Status Forms.
• Created and managed project templates, use-case project templates, requirement types and trace-ability relationships in SharePoint.
• Conducted User Acceptance Testing (UAT) and trained users on the implemented system.
• Involved with the technical teams during implementation such that right business requirements are being translated into the system. Worked closely with QA teams to define test cases and execute test plans.

Environment: XP, UNIX, XML, SQL, SQL Server Reports, Visual Basic, MS-Visio, MS-Excel, MS-Word, MS-Outlook, MS-PowerPoint, MS SharePoint, C, C++, QTP, Quality Center, Star Schema, UAT

Confidential, Portland, ME

Business Analyst

Responsibilities:

• Conducted Various Research work on Credit Risk Assessments and Various Risk Associated in calculating the worth of Investments in it. Gathered User and Business level Requirements for SMEsfrom various departments like Accounting/FinanceandInformation Systemsand designed the business requirement collection approach based on the project scope usingAGILE methodology.
• Implemented a process of eliciting user stories, requirements by using interviews, requirement workshops and brainstorming sessions. Worked closely with thePMO (Project Management Office) groupin defining timelines & schedules for the project. Involved depth understanding of Credit Risk management for the application.
• Used MS Project to track real-time picture of project’s features and quality, priorities, roadblocks and risks for Requirement Management, Test Management and Defect Management.
• Conducted highly interactiveJADsessions with project’sstakeholders such as users, QA analysts, and project management team, identifying and resolving issues.
• Actively participated infocus groupsin gatheringsmartideasto improve the system and bringunique experienceto theend users. Keyliaisonbetween business unit and development groups in a Service Oriented Architecture (SOA) environment. Designed Data Flow Diagrams, Activity Diagrams, Use Case Diagrams, Entity Relationship Diagrams, and Web page mock-ups using Rational Rose and MS Visio.
• Successfully used Agile/Scrum Methodology for gathering requirements and documenting User Stories
• Analyzedtherequirementsanddesigned prototypesand worked onpreliminary user manuals.
• Identified and analyzed the core business ideas and methodologies to define and document business processes and prepared project progress reports. Conductedworkflow,data analysisandGAP analysisto derive requirements for existing systems enhancements. Reviewed the Validation Plan, User Requirements and Regulatory and Risk assessment. Assisted team members in implementing the Loan Boarding transaction using data standards.
• Assisted user testing of systems in developing and maintainingquality procedures, and ensuring that appropriate documentation is in place.
• Reviewed test scenarios,test plan, and test casesto be used in testing based on business requirements, technical specifications and product knowledge. Tested the application and reported the bugs to the development team duringBETA testingprocess.
• SupportedUnit testingandUser AcceptanceTesting (UAT)and assisted inSystem Integration.

Environment: AGILE/Scrum, UML, MS Office Suite,HTML, PL/SQL, Oracle, XML, SharePoint, HP Quality Center, Clear Quest

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Conducted GAP Analysis in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation and conducted feasibility study and performed impact analysis for proposed enhancements. Responsible for Quality Management Life cycle.
• Conducted business process modeling and analysis; identified assessed and articulated gaps /operational risks associated. Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
• Worked closely with developers in agile team to advice on business details.
• Planned and defined use case scenario for processing of New Business, Renewal, Cancellation, Reinstatement, Billing for various lines of business (Fire, Auto, and Commercial).
• Wrote Business Cases for the Stakeholders to understand the functioning of the new system.
• Reviewed test plans, test cases and maintained traceability matrix.
• Conducted User Acceptance Testing (UAT) and trained users on the implemented system.

Environment: Agile, UML, MS Office (Word, Excel, Outlook, PowerPoint, SharePoint), MS Project, MS Visio, Windows XP