SUMMARY

• 8 years of diverse experience as a Business Analyst in various domains including Banking and Retail. Writing & documenting Business Plan, Business Requirements Document (BRD), Functional Specification Document (FSD) and Test Cases.
• Proficient in creating UML Diagrams like Use Case Diagrams, Activity Diagrams and Sequence Diagrams.
• Highly motivated Business Analyst with 8 years of experience in IT industry; expertise in Business Analysis, Data Analysis, Business Rules, GAP Analysis and developing/creating business process.
• Highly knowledgeable in Software Development Life Cycle (SDLC): Planning; Analysis; Design; Development; Testing; and Deployment with in - depth knowledge of SDLC models: Agile, Rational Unified Process (RUP), Waterfall and Spiral.
• Actively used Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for requirements gathering and brainstorming ideas.
• Strong experience in preparing Business Requirements Document (BRD), Use Case Specifications and Functional Specifications.
• Well acquainted with Workflows and (UML) (Unified Modeling Language) diagrams such as, Use case diagrams, Activity diagrams and Sequence diagrams using MS Visio and Rational Rose.
• Creating, reviewing and evaluating Test Plans and Test Cases and facilitating Business Acceptance Testing (BAT), User Acceptance Tests (UAT) and testing sign-offs.
• Develop, manage and monitor processes, policies and procedures for business analysis based on industry best practices and organization’s policies and procedures.
• Excellent collaboration and presentation skills. Ability to coordinate meetings, interviews, and diligent in updating the management of the project status.
• Excellent interpersonal, multi-tasking and problem solving skills.

TECHNICAL SKILLS

Business Modeling Tools: MS Visio, Enterprise Architect, Open Project, Balsamiq, Dreamweaver, MS Office Suite, Rational Suite.

Methodologies: Agile, RUP, Waterfall, Spiral, Iterative, UML, Six Sigma, CMM

Languages: SQL, HTML, XHTML, XML

Database Environments: Oracle, SQL Server, MS ACCESS

Business Objects Tools: Business Objects 4.0, Web Intelligence 4.0, Universe Designer Tools(IDT,UDT), Desktop Intelligence, Crystal Reports 2008

PROFESSIONAL EXPERIENCE

Confidential, MenloPark, CA

Sr. Business Analyst

Responsibilities:

• Closely worked with the management team to concisely capture vision and requirements for the web portal, and identified specific customer requirements that could be treated as feature enhancements. Collaborated with the Web Analytics team to get specific insights about customer behavior that needed attention
• Responsible for gathering and analyzing business requirements, writing functional specifications, database design, data migration, preparing detailed documentation for all stages of the Systems Development Life Cycle, preparing use cases using Unified Modelling Language and Rational Rose.
• Served as a liaison between the business team and the technical team by identifying, understanding, and documenting their needs
• Utilized Agile/SCRUM methodology to monitor steer and develop project objectives.
• Coordinated with different agencies in tracking the progress of the software development and resolving the issues and worked with the UI team to create the User Interface Mock-ups to be presented to the Business.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Identified/documented data sources and transformation rules required to populate and maintain data warehouse content.
• Used Data warehousing for Data Profiling to examine the data available in an existing database.
• Analyze requirements utilizing various methods. (E.g. sample data from SQL queries, Screen Shots, reports, prototype screens, sourcing information, and other data models.)
• Responsible for business system analysis of customizing the BPS Risk Management product with involvement through the whole SDLC
• Teamed up with both internal and external software development groups to provide functional requirements specifications in form of use cases, business process flows, and prototypes and management reporting requirements
• Used Rational Rose to model the process using UML to create behavioral and structural diagrams.
• Managed the transition to new development standards, procedures and processes including the introduction of UML, Rational Products including Rational Software Architect, Clear Case and Clear Quest as well as the Mercury Test Suite
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML and Business Process Modeling.
• Developed business process models in to document existing and future business processes.

Environment: Windows,MS Office(MS Word, MS Excel, Agile/Scrum MS PowerPoint, MS SharePoint, MS Visio), .NET, Oracle, XML, Crystal reports, IBM Mainframes, UML, SQL, Basel II, Jira (bug tracking tool), SWOT analysis

Confidential, CA

Business Analyst

Responsibilities:

• Conducted JAD sessions and gathered requirements from the Business Users
• Created Business Requirements Documentation with industry standard artifacts such as functional, non-functional, data requirements and use cases that was referenced by all parties in the projects - PMs, Development and QA Teams
• Conducted BRD review sessions and got sign off from the business
• Acted as a SME for the projects and closely communicated with the onsite and offshore teams.
• Communicated with business owners to clarify the conflicting or unclear business requirements for Devs and QA to work efficiently
• Communicated with all different third party vendors since the nature of the projects needed third party integration.
• Worked with GUI teams to create email marketing templates, and mockups for suggestions UI using Adobe Dreamweaver
• Conducted daily scrum meetings with the development and the creative team and tracked the progress using the Requirements Traceabilty Matrix (RTM) and assign due dates for the deliverables
• Identified defects using Defect Tracking tool, i.e. Quality Center and assisted QA analysts in writing Test Cases.
• Conducted UAT Sessions with Business, logged all the defects identified by them and got final sign off on the UAT.

Environment: Agile/Scrum, MS Visio, Enterprise Architect, UML, MS Project, Windows XP, Dreamweaver, Snagit.

Confidential, El Segundo, CA

Business Analyst

Responsibilities:

• Conducted Requirements Elicitation sessions by interviewing the Subject Matter Experts and business users.
• Critically evaluated information gathered from multiple sources from Business and Product Teams, reconciled conflicts, decomposed high-level information into details and distinguished user requests from underlying true needs.
• Involved in analysis of functionality of existing system; new requirements, and performed Gap Analysis to compare all elements of existing "AS-IS" with desired "TO-BE" processes and performed business transformation based on Business Strategy and User Priority.
• Developed and maintained Traceability Matrix to ensure all the requirements were accounted for and developed to satisfactory standards/expectations.
• Created Requirements Documentation with industry standard artifacts such as functional, non-functional, and data requirements
• Created and maintained Use Cases and Activity Diagrams which served as an input to Quality Assurance (QA)/ User Acceptance Testing (UAT) team.
• .Involved in UX/UI testing phases
• Coordinated with User Acceptance Testing team post Integration Testing hand-off to ensure issues discovered during UAT are relayed to and resolved by the Development team.

Environment: Agile/Scrum, MS Visio, Enterprise Architect, UML, MS Project, Windows XP, Dreamweaver, Snagit.

Confidential, Burbank, CA

Business Analyst

Responsibilities:

• Interacted with the stakeholders togather user requirementsand their expectation from the system
• Gathered User stories and ConductedJAD Sessionfor brainstorming.
• Followed and appliedSCRUM Methodologyin defining the problem alongside the Scrum Master.
• Gathered requirements, business modelling and communicated with the technical team for the development of the system to explain the flow of POS system for returns and exchanges.
• Involved in change and configuration managementprocedures using Clear Case
• Worked withMerchandising Teamto go overcost-benefit analysis on Raw Pricing.
• Integrated Business Rulesfor Store Level, Zone Level and Corporate Level Promotions.
• ConductedGAP-Analysisby documenting the Current state of the business practice (As-Is), analyse the gaps and provided recommendation for (To - be).
• Worked ondigital asset management systems such as Tactic asset management tool, Adobe Bridgewith a focus on increasing post-production of DVD demand and sales.
• Experience inPost ProductionandDAM
• Worked onCRM strategies to organize, automate, and synchronizebusiness processes
• UsedSQL for Data Analysisand MS Excel to generate reports and create data-entry templates
• Participated in the development and preparation of the Test Plan with the testing team

Environment: Agile/Scrum, MS Visio, Enterprise Architect, UML, MS Project, Windows XP, Vista, Dreamweaver, Snagit.