SUMMARY

• 7+ years of experience in Business Process analysis, Project Managements, Business requirements gathering, data migration, development of Web Based and Client/Server applications.
• Expert communicator (written, verbal and presentation) involved in high level interaction and influence with variety of audiences (Senior Executives, Clients PMs, developers, SME) as well as PMO
• Experience analyzing and documenting project scope documents, project plan, project/requirement change request forms, BRD, FRD, SDD, requirement traceability matrix, use cases/sequence diagrams, UML, wireframes/mockups and end user documentation
• Worked extensively with teams for development ofBusinessRule Engines to support SOA architecture and web services.
• Comprehensive experience in requirements gathering, Business Rules Management (BRM) andBusinessProcesses management (BPM) with a strong knowledge of System Development Life Cycle (SDLC).
• Proficient in creating and managing Requirement Traceability Matrix (RTM) for tracking and managing changes based on project's evolving needs.
• Facilitated Joint ApplicationDesign(JAD) and Rapid Application Development (RAD) teams with all IT group members for communicating & managing expectations
• Experienced in bug and defect tracking using tools like ALM Quality Center, Bugzilla and JIRA.
• Working knowledge in writing SQL query for identifying databases involved in the application development.
• Understanding of investmentbanking, asset management and other fund management functions.
• Proficient in Creating and TransformingBusinessRequirements into software requirement specification (SRS) using MS Word and Rational Requisite Pro.
• Well - developed skills with MS-Project, Service Now, HP QC, Visio, Excel, PowerPoint and Word.
• Obtained expertise in performing System, Acceptance, Regression, Integration and Functionality Testing.
• Result-oriented, fast learner, team-player, excellentwritten, verbaland communicationskills with very strong research capability

TECHNICAL SKILLS

Project Methodologies: RUP, Waterfall, Agile (SCRUM)

BusinessModeling Tools: MS Visio, Rational Rose

Requirement Management Tools: Rational Requisite Pro

Quality Management: Dev Track, Bugzilla, JIRA, Quick Test Professional

Defect Tracking Tools: Rational Clear Quest, Quality center

Operating Systems: MS Windows, UNIX

Databases: Oracle 11g, Oracle (8i/9i/10g), SQL Server, MS Access

Other: MS PROJECT, SQL, HTML, Service Now, SharePoint, MS Office

PROFESSIONAL EXPERIENCE

Confidential, Pasadena, CA

Sr. Business Analyst

Responsibilities:

• Worked with all members of the project team, following the project through theRational Unified Process (RUP) and ensuring business objectives are met as per the standards and drafted requirements
• Led cross functional project teams to deliver solutions addressing customer requirements; defines milestones, resources & schedules. Created project plan, project schedule using MS project. Created communication plan, tracking and reporting variables.
• Communicated project plans and routine updates on project status and issues/risks to the project team, stakeholders and management.
• Configured check,claim transaction,claim details,financial, user profile, activity patterns and contact center screens as per business needs.
• Participated in sprint planning meeting, created sprint backlog, Led daily standup meetings and Participated in sprint review meetings and backlog grooming sessions.
• Involved in the development of a Project Plan in conjunction with the Business and IT areas.
• Substantiation of process workflows, use case diagrams, use case documents, traceability matrix documents and gathering requirement in MS SharePoint 2010.
• Performed extensive requirement analysis including gap analysis.
• Documented Business Requirements, Technical, Functional Specification, SOP's, Process manual and Process Flows.
• Managed all the requirements, and change requests, making updated requirements available to all team members and stakeholders involved in the project.
• Involved in documenting the detail system design with the system architect and the development team.
• Involved with data migration using Microsoft Access, SQL Studio and also helped with data cleanup activities.
• Actively participated in Project Change Control, Defect Resolution and post go live enhancement sessions.
• Utilized offshore resources to make the most use of them. Facilitated and lead offshore calls after normal office hours.
• Identified UAT scenarios, created UAT test cases, executed tests and confirmed results against business requirements.

Confidential, Phoenix, AZ

Business Analyst

Responsibilities:

• Liaison between the client and development team to support the client's data analysis and reporting needs.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective
• Gathered requirements for the listed options risk management system, specifically for index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
• Involved in reviewing Entity Relationship, Data Flow, State Transition and Class Diagrams with the Systems Analyst.
• Developed Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements.
• Involved in Customer Relationship Management (CRM) as well as Vendor Selection and Management Process.
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams
• Worked on Rational Rose to develop the use cases, class diagrams and sequence diagrams.
• Worked on Requirement Change Management System in Rational Requisite Pro.
• Setting up document hierarchy and standards to define different level of requirement using Rational Requisite Pro.
• Manage Scope and change throughout the SDLC process of the product.
• Analyzed existing data and used tools available to successfully forecast the pricing models.
• Responsible for addressing, diagnosing, and resolving issues that arise on a day to day basis for the team.
• Also responsible for documenting the causes, analysis and final resolution to the issues/errors.
• Assisted business user during deployment in formulating UAT for customized application and getting confirmation for product release

Confidential, Deerfield, IL

Business Analyst

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions with senior management of the Research Group and SMEs and document them.
• Prepared user training manual for merchandising team on managing commerce assets through ATG BCC (Business Control Centre).
• Developed the Project Scope and Vision document in assistance with the Project Manager.
• Captured the requirements for the DSC application that provided users with a view into the status of digital releases throughout the Digital Product Lifecycle via various Dashboards for the business units
• Managed, 1) business assessment, 2) enterprise scope planning, and 3) ATG ecommerce multi-channel platform program management and implementation planning.
• Involved in designing and developing Data Models and Data Marts that support the Business Intelligence Data Warehouse.
• Responsible for creating Business Requirement Specifications, to capture functionalities at all E-Commerce touch points.
• Worked extensively with Business and IT in understanding and documenting system requirements pertaining to the Credit Card Authorization Project in the E-Commerce department.
• Introduced Agile and RUP methodologies to reflect liquid nature of front-office improving time-to-market
• Extensively use Microsoft Project or similar tools such as Open Workbench to document project plans.
• Participated in the Logical and Physical Design sessions and developed Design Documents.
• Developed process flows, wireframes and use cases based on requirements and utilized BA tool (Mingle), Visio
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Worked as a liaison between the Business and Technology Department.