SUMMARY:

• HRIS, Project Manager, Business Analyst and QA professional with over 20 years domestic and international experience in the retail, staffing, healthcare, non - profit and technology arenas. Specifically enjoy analysis, problem solving and process improvement. Project methodologies used include Agile and Waterfall. Experience in the areas of HCM, Compensation, Benefits, Payroll, Performance Management, Legal and Finance. Proficient in fit gap, requirements, troubleshooting, data mapping, data scrubbing, data integrity, and data conversion. Lead large and small project teams. Acquired consulting, analysis, presentation, and skills. Exposure and experience in Vendor management and relations.
• Support regulatory reporting for all of HR.
• Set up and Execution of Merit cycles for selected employee groups.
• Set up and execution of annual Open Enrollment.
• Successfully reduced new hire on-boarding process from 2 weeks to 2 days giving new employees the ability to work effectively on day one.
• Implemented Benefits on-line Open Enrollment. Positive responses increased from 42% to 70% and data integrity was significantly improved. Saved 1 FTE.
• Launched automated annual review process, significantly decreasing data and mathematical errors. Reduced process by one calendar month.
• Implemented on-line self-service Help Desk. Decreased call volume by 20%. Increased customer service experience and turn around time.
• Launched companywide Direct Deposit initiative. Achieved 52% acceptance of direct deposit and online checks. Reduced the annual cost of check processing by $140,000.
• Led effort to centralize data entry, customer service and processing. Data integrity significantly increased resulting in less payroll problems.
• Collaborated with corporate team to implement corporate intranet. Reduced paper use from online forms and databases. Increased efficiency for internal processes from information available by category. Decreased phone calls to specific departments, allowing them to deploy their staff for more critical tasks.
• Successfully established improved system and process for employee discount program. Decreased possibility of internal fraud within the system. Met SOX and PCI compliance. Eliminated over 200 fraudulent active discount cards that were ineligible.
• Effectively identified and recommended enhanced time clock system and implemented single use proximity card for security and time tracking. Eliminated the need to maintain 2 distinct card systems.
• Successfully implemented International PeopleSoft HR and Payroll system on time, and within budget. Upgraded infrastructure to compliment new processes. Saved $100,000 annually due to process improvement, innovation, and data integrity.
• Identified online solution that trained and recorded employee understanding of Corporate Compliance. Eliminated paper process and surpassed SOX and PCI requirements with a 98% response rate.

TECHNICAL SKILLS:

• PeopleSoft
• PeopleTools
• SQL
• SQR
• HTML
• XML
• Visio
• Excel
• Microsoft Project
• Microsoft Business Suite
• Kronos
• Taleo
• ADP
• Ceridian
• Magic
• Hewitt
• Oracle
• Kenexa
• Chimes
• Concur

PROFESSIONAL EXPERIENCE:

HRIS Benefits and Compensation Manager

Confidential, Union City CA

Responsibilities:

• Manage Workday HR system processes. Support HR operations with system solutions. Responsibilities include vendor relations, Merit, Benefits, Compensation, Security, Workers Compensation, Billing, and system integrity with reporting and data audits. Regulatory reporting 5500, 720, PCORI, EEO, NDT. Partner with payroll supporting Kronos timekeeping for auditing and report generation. Technical environment: Workday, Kronos, Outlook, Visio, DMV tracking, and Microsoft Office.
• Test system changes and upgrades to PeopleSoft 9.0 HCM and Payroll, Successfactors ATS for release to production. Test coordinator, tester, and test lead for all HR and Payroll initiatives. Responsibilities include identifying and tracking defects, developing test scripts, coordinating test environments and overall quality for the systems. Provide test Test lead for PeopleSoft HCM Canada Conversion. Test installations and upgrades of website functionality for Applicant systems, JIRA and staffing management. Technical environment, PeopleSoft 9.1, ADP, JIRA, Web, Quality Center, PVCS Tracker, Successfactors ATS and EPM, Outlook, Microsoft Project, Excel, Visio, Oracle SQL Developer, PowerPoint, Sharepoint2013, eDiscovery, Perfmon, ADP, AQT, LOGA, Lync, ROBOT, PC and midrange systems.

HR Business Analyst

Confidential, San Jose CA

• Supported and implemented Global PeopleSoft HR 9.0. Gathered requirements, set up project documentation including BRD, FTDD, project plans, test plans, and tracking and project dashboards. Organized system testing, UAT testing and user . Certified implementation, system set up, configuration and data. Implemented
• Confidential talent acquisition system working with the team as a Business Analyst. Technical environment, PeopleSoft 8.8 and 9.0, Quality Center, Lotus Notes, Microsoft Project, Excel, Visio, PowerPoint, PC and midrange systems, Lotus Notes.

Sr. Business Analyst

Confidential, Hayward CA

Responsibilities:

• Supported and implemented system solutions for HR, Payroll, Timekeeping, Expense, Travel, POS and other corporate initiatives. Lead for the Confidential ( Confidential Advance Retail Systems) project. Implemented HR, Timekeeping, Payroll and Finance systems synchronized with corporate wide technology implementation. Instrumental in business process improvement and business rule configuration. Designed and implemented Manager self service and employee self service with access to kiosks at remote locations. Implemented Confidential annual review process, and Taleo talent acquisition system. Lead
• Business Analyst for the internal Help Desk and Customer Service Help Desk implementation. Managed vendors, member of the Change Advisory Board, project tracking with dashboards and MS Project. Coordinated data feeds and processes with other systems, including POS, Supply Chain, security, Active Directory, Excel, Help desk, Facilities and external vendors.

Consultant Project Manager/Business Analyst

Confidential, San Mateo CA

Responsibilities:

• Implemented FOCAL/Merit systems with clients on various platforms. Managed implementation plans for each client team. Implemented review process solutions with clients based on their requirements, and managed the project deliverables. Converted data and built business rules for each client. Drove client projects with various tools, project dashboards, Project plans, resource scheduling. Technical environment: XML, HTML, Confidential, PeopleSoft 7.5 8.0 8.8, Ceridian, and Lawson.
• Set up PeopleSoft HR, Benefits, Benefits Open enrollment, Compensation and Payroll for California. Converted data and reengineered processes to fit new requirements. Gathered requirements, defined gaps, and offered solutions to the business units. Environment: PeopleSoft 8.8.
• Managed billing consolidation project that combined cell phone and landline bills. Maintained and managed project plans across multiple functional and technical team resources.

Environment: Homegrown systems on Mainframe and Midrange computers.

Sr. Project Manager

Confidential, San Francisco CA

Responsibilities:

• Implemented and managed HR and Payroll system projects. Coordinated teams with internal resources and vendors for web systems, and software upgrades. Implemented intranet and web based solutions for HR Open Enrollment, HR self service, and, corporate compliance. Identified and implemented business process improvements for HR, Payroll and Law. Managed and negotiated Vendor Relations for HR and Payroll systems.

Environment: PeopleSoft 8.0, Cerdian, TALX, Kenexa, HTML, Kronos.

HR Project Manager

Confidential, San Jose CA

Responsibilities:

• Managed and implemented HR Intranet site with self - service capabilities. Directed a staff of 3 and sub teams in all levels of support for the international PeopleSoft HR system, internal web applications, and recruiting system. Member of the Web development and standards team.

Environment: PeopleSoft 7.5, Lotus Notes, HTML, Documentum, FrontPage, Greentree.