Summary:

• 6 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Translating Requirements into Specifications, and Application Design.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modelling, Business Analysis and testing various methodologies.
• Strong understanding of project life cycle and SDLC methodologies including RUP, Waterfall and Agile.
• Customer-facing senior Business/Systems Analyst relevant experience impacting organizational IT performance through expert business analysis, process engineering, requirements elicitation/presentation and business architecture development.
• Expert at Creating Unified Modelling Language UML diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in using Rational tools RequisitePro and Rose , HP Quality Centre
• Excellent system analysis skills with proficiency in gap analysis, requirements gathering, writing functional specifications and preparing technical documentation.
• Experienced in designing database driven web applications in .Net/SQL environment
• Extensive experience in managing requirements gathering sessions, documenting business and functional requirements and effectively communicating with executive management, technical and business teams.
• Skilled in using MS office applications for day to day activities, MS Visio for drawing flow diagrams and MS Project for prioritizing and managing individual tasks.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst

Description: Confidential is a leading telecommunications and Confidential with 1,500 Long Island customers, Cablevision today offers television, phone and Internet services to millions of households and businesses in the Confidential.

Responsibilities

• Responsible for the development of documentation for existing and proposed business processes and functional specifications, as well as the facilitation of joint application design sessions with users and staff for medium to large scaled/complexity projects.
• Assist Scrum Master with facilitating sprint planning, daily stand-up meetings, release meetings and other scrum related meetings.
• Track and communicate with other management on product issues, defects and sprint/release progress
• Lead internal deployment meetings with other managers and team members to review the status of each item and implement changes to ensure timely project completion.
• Manage and track resource allocation across multiple projects and forecast future availability for new projects
• Create, manage and update resource and project data in PDWare resource planning and project management software
• Prepare and maintain project schedules and monitor progress to achieve on-time deliverables
• Assist in preparation and monitoring of project budgets for resource, product and equipment
• Analyse current market trends, technologies, and solutions
• Manage activities of project staff to ensure project progress is on schedule and within budget
• Worked with users, program and technical staff to gather, analyse and document system requirements and functional specifications
• Developed and/or modified functional and/or design specifications, technical writing and documentation assisted in the design of web pages and user interfaces
• Assisted the Project Manager in managing product scope through requirement change requests and traceability
• Assisted in the determination of risks, issues, and other planning items as required by the project.

Environment: IBM Rational Requisite Pro 7.1.2, IBM Rational Rose 7.1.2, Agile/Waterfall, .Net framework, Microsoft suite 2010, MS Visio, MS Project, MS SharePoint, HTML, Windows

Confidential

Sr. Business Analyst

Confidential Department of Housing Preservation and Development is the largest municipal housing preservation and development agency in the nation. The agency's mission is to promote housing equality and create and sustain viable neighbourhood's for Confidential though housing education, outreach, loan and development programs and enforcement of housing standards. The Project was to create a public facing web application for internal external users to manage the tickets. This application was created to streamline the operations across the agency.

Responsibilities

• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Worked closely with business users to understand Graphical User Interface requirements and articulating those requirements with Wire Frames through application developers
• Captured core business process information, business rules, business entities and other relevant information
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements
• Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing.
• Participated in Design walk-through with stakeholders to baseline the business architecture.
• Responsible for preparing Business Requirement Document BRD and then translating into functional specifications and test plans.
• Closely coordinated with business users and developers for arriving at a mutually acceptable solution.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modelling Language methodologies.
• Performed workflow analysis, developed process diagram, and gathered the requirements for the new system.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Identified Use cases from the Functional requirements and wrote Use Case Specifications and created business process workflow diagrams Activity diagrams, Sequence diagrams, in Rational Rose
• Documented and delivered Functional Specification Document to the project team.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, using UML
• Finalized requirements by multiple meetings and JAD sessions with business users and got sign off on requirements.
• Involved in UAT to test the system against the requirements defined in the analysis and design stages.
• Performed GAP analysis to identify the gaps between what additional things client needs which are not being covered by existing processes
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures

Environment: IBM Rational Requisite Pro 7.1.2, IBM Rational Rose 7.1.2, Agile/Waterfall, .Net framework, Microsoft suite 2010, MS Visio, MS Project, MS SharePoint, HTML, Windows, Application Engine Designer, HP Quality Centres

Confidential

Business Analyst

Confidential is one of the largest telecommunications companies in the World, with nearly 130 million customers worldwide. Project was to develop an application to handle day to day operations for the retail.

Responsibilities

• Involved in requirement gathering including interviews, and meetings with stakeholders and created requirement specification documents.
• Implemented the Agile methodology for application development which included Sprint Planning, Scrum and creating/ managing stories and ceremonies.
• Used MS Project and Clarity to manage project tasks, deliverables and timelines.
• Co-ordinated and collaborated with testing team to illustrate the project, use cases and business processes and also creating test cases.
• Worked on requirements gathering, design, and allow for provisioning options in the future.
• Effectively used Rational Requisite Pro to organize, track and change requirements of the system.
• Developed activity diagrams in Rational Rose so as to have an illustrative view of the workflow
• Performed GAP analysis to identify the gaps between what additional things client needs which are not being covered by existing processes.
• Identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical people.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Worked with UI team to create the User Interface screenshots to be presented to the Business
• Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing.
• Interacted with the developers on resolving the reported bugs and various technical issues
• Analyze business requirements and segregated them into Use Case Diagrams, Activity Diagrams, Sequence Diagrams.
• Involved in User Accepting Testing UAT to confirm that the system under test meets the user needs.

Environment: IBM Rational Requisite Pro 7.1.2, IBM Rational Rose 7.1.2, Agile, .Net framework, Microsoft suite 2010 , MS Visio, MS Project, MS SharePoint, HTML, Windows

Confidential

Business Analyst

Confidential is an investment research and management company. We research and create socially responsible investments and provide investment advisory services. Developing an application to solve the basic needs and reporting solution to business customers.

Responsibilities

• Independently elicited, analysed and documented requirements working with a team of several key stakeholders, business users for gathering the requirements. Artifacts created include BRDs, Business process documentation, use cases, UML diagrams.
• Ensured project execution and completion of the plan
• Worked extensively with external business partners including software vendors.
• Assisted project manager in coordinating meetings, status dashboard, other special tasks and assignments with business partners and stakeholders.
• Work closely with the project business users to manage and develop requirements and functional design artifacts.
• Perform GAP Analysis on features met in the current application and features requested in applications.
• Met with client groups to determine user requirements and goals.
• Utilized Rational Unified Process RUP to configure and develop process, standards, and procedures and created a Business requirement Document.
• Documented Requirement Traceability Matrix in Requisite Pro for traceability of requirements through test cases.
• Designed Use Case Diagrams and wrote their specifications in the Use Case Specification documents based on the Requirements gathered.
• Analysed business requirements and segregated them into high level and low level Use Cases, Activity and Sequence using Rational Rose according to UML methodology.
• Facilitated User Acceptance Testing UAT with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.

Environment: IBM Rational Requisite Pro 7.1, IBM Rational Rose 7.1, Microsoft suite 2010, MS Visio, MS Project, MS SharePoint, HTML, Windows

Confidential

Business Analyst

Confidential Sell range of products in the health care field, The Company operates in three business segments: Consumer, Pharmaceutical, and Medical Devices and Diagnostics. The project involved developing the Cost effective IT solution that would enable it to cut costs and streamline operations.

Responsibilities

• Worked with cross-functional teams for building use cases, demonstrating the business requirements, developing business models
• Created Business requirement document, functional and non-functional requirement documents.
• Created the Project templates, Use case specifications, Change request form, functional specification documents, and Business Requirement documents.
• Conducted Workflows, process diagram and GAP analysis to derive requirements for existing system enhancements.
• Designed and developed business flow diagrams, activity diagrams, sequence diagrams, Object Oriented models using MS Visio.
• Worked with testing team in developing the test plan, test conditions, test cases based on business requirements, technical specifications and Business Sign-Off after deployment.
• Performed User Acceptance Testing UAT and interacted with developers for changes.
• Worked closely with project managers to assist them with project plans, budgeting, scope, feasibility analysis-schedule, and technical, economical and operational feasibility study.

Environment: IBM Rational Requisite Pro 2.1, IBM Rational Rose 2.1, Microsoft suite 2006

Confidential

Jr. Business Analyst

Confidential is the largest publicly held personal lines property and casualty insurer in America. The project's primary focus was on identifying customer's segments so that the buying experience could be personalized.

Responsibilities

• Conducted user interviews, gathered Requirements, and managed change requirements by implementing change management methodology.
• Documented and delivered Functional Specification Document to the project team.
• Facilitate collaborative planning sessions with senior level business and IT Stakeholders
• Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Worked in a team to develop use cases for newly added insurance plans.
• Interacted with the developers on resolving the reported bugs and various technical issues
• Involved in UAT to confirm that the system under test meets the user needs and provides confidence in its use

Environment: IBM Rational Requisite Pro 6.1, IBM Rational Rose 6.1, Microsoft suite 2009