SUMMARY

• Over Nine years of IT experience as a Business Analyst collaborated with various teams with seamless transition of knowledge and requirements in a SDLC Process
• Diverse experience in working with various domains which includes Banking, Insurance, Loan Origination Services (Mortgage), Health care and Pharmaceuticals
• Solid Analytical skills in understanding and identifying the Business process and conducting feasibility studies to develop Scope and Vision Documents
• Adept with different Requirement Elicitation techniques like, JAD sessions, Document analysis, Prototyping, Reverse engineering, Observation, Role playing, Market Survey, Interview, Brainstorming, Requirement workshop
• Extensive knowledge of SDLC methodologies like Agile (Scrum), RUP, Waterfall Incremental and, Rapid Application Development (RAD)
• Experience in working with product backlogs, sprint backlogs along with creating user stories and prioritizing user stories and keeping track of burn down charts
• Solid skills in Unified Modeling Language (UML) diagrams, such as Use case, Use Case diagrams, Process Flow, Activity diagrams, Class diagrams, and Sequence Diagrams
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end - state requirements
• Reviewed the Test Cases for User Acceptance Test based on User centric design methodologies.

TECHNICAL SKILLS

Databases: Oracle, MS Access, SQL.

GUI / Tools: MS project, MS Visio, Assess, Word, Excel.

Platforms: Windows NT/200/XP/MSDOS.

Testing Tools: Win Runner, Load Runner Quick Test Pro (QTP). Selenium, WAVE

ERP Package: SAP R/3 4.6c, 4.7EE,ECC. 6. (SD, MM, APO, SAP GRC & IS-Oil & Gas

Requirements Tools: Rational Clear Quest, DOORS, Git, CVS, Rational Clearcase

Helpdesk Systems: RemedyAgile SDLC Management Tools JIRA Agile

PROFESSIONAL EXPERIENCE

Confidential, Reston

Business Analyst

Responsibilities:

• Established relationship with key Business Process owners
• Managed the Requirements gathering process
• Identified and documented the Functional Requirements and Operational Requirements
• Conducted sessions with the client for understanding the existing process
• Managed the process of documenting the requirements and creation of Business Requirements Documentation, Design documents, Test Deliverables, Test Plan documents, Testing Results Report and test script
• Developed Mobile application prototype to access their enterprise business data from Android and Apple iOS mobile devices
• Migration activity maintained for all legacy system data and metadata shall be imported into the new systems.

Confidential, Reston

Business Analyst

Responsibilities:

• Conducted and modelled core Agile principles of collaboration, prioritization, team accountability and visibility ensured consistent application of scrum methodologies across the enterprise.
• Review prototypes, solution blueprints, and project scope to ensure that the needs of the business are met
• Gather requirements for business definition and facilitate JAD / JAR sessions with stakeholders to refine functional requirement
• Analyzed business requirements and segregated them into use cases, created case diagrams, Activity Diagrams, Sequence Diagrams using Rational rose according to UML methodology.
• Participated in and contributed to AS-IS and TO-BE process modeling sessions, and build process models responsible for analysis and reporting
• Participated in Sprint Planning, Daily Scrum stand up, Sprint Retrospective meetings, Story Board, Action board, charts and backlogs
• Participated in the development and grooming of product backlog stories with business and technology partners
• Maintaining and updating issues (Epics, Stories, and tasks) onto JIRA Agile application
• Managed JIRA bug tracking application for best usage, deploy solution in line with Release management plan and train users on workflow, notification and usage
• Used Selenium for Unit testing and Web accessibility evaluation tool WAVE in compliance with Section 508
• Identify and remove obstacle that will keep the team from achieving their goals

Confidential, New Haven, CN

Business Analyst

Responsibilities:

• Worked closely with technology and business user staff to complete workflow improvement and document functional specifications for systems
• Developing Use Case Models, Entity Relationship Diagrams Activity Diagrams, State Diagrams and Data Flow Diagrams
• Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites
• Gathered requirements for the integration of POS system with the supply chain system
• Prepared interview questionnaires for the clients to gather requirements and prepared Functional Specifications and User Requirements
• Prepared Flow Diagrams, Sequential Diagrams in MS Visio
• Conducted JAD Sessions for understanding the workflow
• Used DOORS for writing business requirements and functional specs
• Worked with team members to execute various functional and performance test cases
• Provided status reports on weekly basis to the project manager
• Analyzed test planning data using reports and graphs generated in Mercury Quality Center
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members
• Ensured that the deliverables were prepared to satisfy the project requirements, cost and schedule

Confidential, San Antonio

Business Analyst

Responsibilities:

• Responsible for gathering requirements and specifications, project planning and identifying the resources and implementation of the project using Rational RequisitePro
• Focused on stakeholder interests bringing IT investments more in line with business strategy
• Responsible for documenting user stories.
• Tracked and identified data changes in the customer relationship management database using various business reporting tools - Business Objects
• Designed, managed and updated SharePoint sites with project artifacts and deliverables.
• Worked with technical team to ensure that varied changes including configuration change requests submitted by the test team is logged, cross environment is assessed and cross migrations are managed.
• Involved in Software Engineering and Quality Testing for new reports and databases.
• Established operational timelines, developed metrics and produced necessary reports. Formulated the UAT plan criteria, procedures and wrote UAT test cases.

Confidential, Frederick, MD

Business Analyst

Responsibilities:

• Facilitated requirements meeting, JAD Sessions, group discussions & Interview with business users and Subject Matter Experts (SME) to elicit requirements.
• Envisioned potential roadblocks and created mitigation strategies so that the project was proactive rather than reactive
• Worked on Reserve Loss Forecasting Models of the Bank complying Sarbanes-Oxley Act (SOX Control) Procedures.
• Worked on SAS migration work with many business area users.
• Maintained the tracking sheet for entire SAS migration. Served as a liaison between the SAS technical team and the Business team.
• Worked closely with the business users to collect the reporting requirements. Built drilled down reports, Dashboard design and Wireframes.
• Created reporting requirements, conducted peer review with Stake Holders and obtained agreement.
• Utilized UML Notations to document activity, deployment and Workflow diagrams in MS Visio.
• Identified Risk, Issues during each phase of the project and created Risk Mitigation activities working along with IT & Business Users.
• Mapped theIdentityand Access Requirements around defining the user roles to access the application.
• Chaired Weekly Working Committee meetings with Business to discuss the status reports and issues and drive the project towards positive direction.
• Created Process efficiencies by identifying and eliminating broken and dysfunctional processes

Confidential, Fort Myers, FL

Business Analyst

Responsibilities:

• Reviewed, analyzed and created BRD’s identified Functional Requirements, Non Functional Requirements using Rational Requisite Pro
• Conducted interview and brainstorming sessions, JAD sessions, presentation sessions to capture clear, concise and feasible requirements.
• Conducted GAP analysis and Created Current Process Flow (As-Is process) and Future Process Flow (To-Be process) using MS Visio.
• Assisted in highlighting key aspects required for vendor solutions - HIPAA 4010-5010 translators, testing tools and created vendor statement of work document.
• Created Use Cases, Activity Diagrams, System Context Diagrams entailing grandfathering process, preexisting condition exclusions, dependent coverage age increase and other required provisions.
• Made improvements and suggested innovative designs for the existing UI design of Molina Healthcare
• Created Test Case Prioritization as Critical, High, Medium, Low and obtained TL approvals.
• Conducted Positive, Negative testing and produced test status reports for meetings.
• Logged defects using Rational Clear Quest & produced defect status reports to ensure quality standards

Confidential

Business Analyst

Responsibilities:

• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Participated in and contributed to AS-IS and TO-BE Process Modeling Sessions, and build process models responsible for analysis and reporting.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements
• Interfaced with business users to prepare and update Business Process Requirements and Software System Requirements.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Reviewed and edited requirements, specifications, business processes and recommendations related to proposed solution.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Developed use case with UML for new product functionality
• Documented Software System Requirements (SSR) and BPR for SAP R/3 ECC 6 and BW teams.

Confidential

Business Analyst

Responsibilities:

• Oversaw business and strategic marketing efforts for emerging Network products introduced into marketplace.
• Updated market research reporting which improved analysis of key metrics and resulted in improved penetration of critical areas.
• Created reporting models which effectively captured data patterns of clientele, resulting in improved advertising and increasing market share 18%.
• Worked closely with IT and Marketing departments to examine business requirements and create better solutions for aggregating product metrics.