PROFESSIONAL OBJECTIVE

Over 8 years of industry wide experience in Finance, E commerce, banking, and with focus on Business Analysis and Project Management. Thorough knowledge of Business Processes, Business Requirements gathering, Process Flows, UML Modeling, and related technical processes Skilled in eliciting user requirements and translating them into data, functional, and usability requirements and also experience in development/programming part of the applications. I realized myself as a successful coordinator between Business Systems and IT

SUMMARY

• Highly motivated and goal-oriented individual with a strong background in SDLC Project Management and Resource Planning
• Proficient with interacting and coordinating between end-users, subject matter experts, development and QA team and suggesting key enhancements and changes to the business architecture
• Experienced in gathering user requirements, analyzing and preparing Project Deliverables such as Project Charter, Communications Matrix Business Requirement Document BRD and Functional Specification Document FSD
• Skilled in Object Oriented Analysis and Design with experience in creating Use Cases, Class Diagrams, Activity Diagrams, State Diagrams, Sequence Diagrams, Unified Modeling Language UML
• Demonstrated ability to work actively in different phases of Software Development Life Cycle SDLC using Rational Unified Process RUP and Agile methodologies in multi-tier web-based architecture
• Excellent analytical and problem solving skills with ability to interact with various teams for data requirements and mapping to the project database
• Proficient in working on statistical analysis with thorough data analysis and data mining
• Knowledge in Business Intelligence, Business Architecture and Data Warehousing including Data Analysis and Data Mapping.
• Exceptional data analysis and reporting skills using Cognos, Crystal Reports and MS Excel
• Skilled in use of Microsoft Office applications including Word, Excel, Visio and Project, UML use case, activity and sequence diagrams, mainframe and server experience, business rules, outsourced services, blogs, Wikis and other Web development tools
• Experience in conducting Joint Application Development JAD sessions, project meetings, reviews, walkthroughs, and customer interviews
• Exceptional Project Management and strong interpersonal communication skills with experience in organizing weekly Project Status and Task Review meetings
• Strong communicator and creative problem-solver skilled at transforming business needs into software solutions utilizing the technical skills and business knowledge

TECHNICAL SKILLS

Operating Systems: Microsoft Windows XP 2000, Vista, Windows 7, Android, iOSBI

Tools: Business Objects 3.1- WebI, Xcelsius, Import Export Wizard, Query Builder.

Reporting Tools: WebI, Crystal Reports 2008,

Databases: MS SQL Server 2005, 2008, MS Access, Toad and Oracle 9i

Languages: SQL, C/C , HTML, VB

Application Software: MS Office Suite, MS Project, MS Visio, MS Access, MS Sharepoint, QuickArrow, Oracle Project Accounting, Oracle Order Management, Wiki, Concur

Quality Management: Bugzilla, QuickTest Professional, HP Quality Center, HP ALM

Methodologies: SDLC, RUP Rational Rose, Requisite Pro, ClearCase, ClearQuest , Data Modeling Business Modeling, UML, Use Case Diagrams, Activity and Class Diagrams

Statistical Related Software: SAS, MATLAB, MINITAB, R

PROFESSIONAL EXPERIENCE:

Confidential

Sr .Business Analyst

Responsibilities:

• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology.
• Documented and supported the requirements to develop the platform which enables the user to monitor accounts, provides at-a-glance balances and positions, order status, account reporting, grouping accounts, real-time margin balances, real-time profit loss, and bill pay.
• Implemented a revolutionary real-time geo-location based deals and offers based on customer mobile app location and transaction history
• Coordinated and managed all aspects of Scrum project product backlog, sprint planning, sprint backlog, daily standup, sprint review, sprint retrospective, user stories sizing
• Worked with the team to collect the user stories for getting them organized at backlog planning
• Worked with Product Owner to develop Product backlog and Sprint backlog based on prioritized user stories determined by Product Owner
• Coordinated with stakeholders , IT team to ensure the new system's effectiveness
• Broke down any large user stories epics to smaller user stories before adding them to sprint backlog
• Organized daily scrum standups and monitored the progress through burndown charts.
• Accelerated sprint velocity and Go-To-Market strategy due to competitiveness in mobile banking space from other leading banks
• Worked with the other infrastructure teams mobile device provisioning, infrastructure teams to resolve any dependencies for scrum teams
• Planned and defined system requirements using Wireframes and provided detailed Use Cases in Unified Modeling Language UML methodologies
• Analyze business requirements and segregated them into Use Cases and activity diagrams using Rational Rose according to UML models thus defining the Data Process Models.
• Worked closely with other project in implementation of systems i-n various areas including derivatives, -portfolio management and accounting, credit risk management.
• Identified and maintained a clear and measurable development process that was deployable throughout the enterprise by using RUP.
• Updated project status to the Project Sponsor, Senior Management on a regular basis, creating PowerPoint presentations and project updates using MS Project for management review.
• Designed Test cases from Requirements, Functional Specifications and Design Documents. Execution of Test cases through Quality Center tool
• Managed defects using Quality Center
• Performed automation scripting using in QTP for the web application

Confidential

Sr. Business Data Analyst

Responsibilities:

• Delivered business analysis documents in the forms of BRDs, Use cases, technical design and functional specifications.
• Participated in identifying the User requirements by working with number of key individuals from business and IT.
• Provided analytical insight into key areas of improvement. While ensuring data integrity, data mining, natural language processing, statistical modeling
• Developed data storage, sharing and compliance strategies
• Conducted requirement gathering meetings, prepared meeting minutes after each RUP Iteration cycle and followed-up on agreed action items.
• Interviewed business experts and technical experts, asking them detailed questions and carefully recording the requirements in the form that can be reviewed and understood by both business and technical teams across the organization.
• Worked directly with executive level management on the business side to document requirement
• Responsible for writing Business Requirements, functional specifications and use cases for the application.
• Worked with developers to assure specifications are understood and followed. Developers included in house development as well as off the shelf software
• Conducted solutions via system modifications and workflow to implement new processes such as automation, regulatory.
• Compiled detailed documentation for technical teams involved to be clear on the nature and scope of the item being worked on
• Conducted resolutions including prioritization and tracking.
• Helped many business clients in getting right and precise information for making better decision.
• Extensively worked on UML diagrams such as State Diagrams and Sequence Diagrams.
• Developed use case diagrams, use case models and class diagrams based on UML methodology using MS Visio.
• Conducted industry implement new applications and major system enhancements to the system
• Performed SQL Queries for analysis and reporting
• Directly worked with executive and senior level management for Underwriting, Actuary, and Compliance, Operations, to determine and document requirements.
• Developed and managed Underwriting process included the policy lifecycle, coverage, rating and Claims applications on the system and SDLC implementing new applications and major enhancements.
• Tracked record in building strong relationships with clients and business partners used SQL to query SQL databases.
• Conducted data integrations and other statistical analysis for the data to understand the new implications and enhance the system
• Involved in generating the reports using Cognos for data analysis

Confidential

Business Analyst

Responsibilities:

• Conducted GAP Analysis as-is and to-be process system to identify key areas of concern and addressed them with the Business team. Documented the GAP Analysis AS-IS and TO-BE processes.
• Organized Joint Application Developments JAD with end-user/clients/stake holders and the IT group to gather requirements in order to re-engineer the existing process.
• Perform data analysis and visualization services, specially involve with data mining to understand the process of extracting knowledge hidden from large volumes of raw data from different Data bases
• Analyzed data to define opportunities for change, integrating multiple data systems across various departments to deliver actionable information, visionary concepts and real solutions to key stakeholders.
• Analyzed and designed the requirements for a new system based on the Rational Unified Process RUP methodology.
• Created Use Cases Diagrams, Use Case Narratives using UML modeling tools such as MS Visio.
• Managed documents, web content, workflow and business process which was part of Enterprise Content Management and which addressed the dynamic part of the information lifecycle.
• Involved in records management which focused on managing finalized documents in accordance with the bank's document retention policy, government mandates and industry practices.
• Prepared the Functional Specifications document FSD based on the understanding of the required functionalities - entirely re-engineering the existing process to make it more effective and efficient.
• Created mock ups and wireframes using Visio to help facilitate the conversion of business needs into technical requirements.
• Responsibilities included with Project management and coordination
• Authored Business Requirement Documents BRD , Functional Requirements, Non-Functional Requirements.
• Defined Business Rules and Data Rules based on the understanding of the existing system and inputs from the business users and stakeholders.
• Used Rational Requisite Pro integrated MS word documents with Requisite Pro for detailed traceability and to display relationships between requirements.
• Used Requisite Pro to mitigate project risk by keeping track of requirements that may be affected by upstream or downstream changes of requirements.
• Actively involved in creating a Work Break down structure.
• Created and Reviewed Test Plans Test Cases based on business requirements for the UI, Functional, User Acceptance, Integration, System back-end testing and End-to-End testing. Tracked defects and provided support in fixing them.
• Interacted extensively with development and QA teams in order to resolve technical and implementation issues.
• Managed change requests and status reporting.
• Developed priority lists, tracked timelines and tracked deliverables of all team members.
• Facilitated User Acceptance testing UAT for the application as a Business User

Confidential

P C Business Analyst

Responsibilities:

• Conducted requirements gathering sessions with business unit and end user documents end user requirements for data capture, program functions, data quality, reports and analysis, and training.
• Formulated and defined systems scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements
• Analyzed and identified and performed detailed description of user requirements, program functions, and tasks required to develop or modify computer programs
• Responsible for writing Business Requirements, functional specifications and use cases for the application
• Made recommendations for business process improvements with a thorough understanding of business and technical problems and solutions as they relate to the technology needs and served as a liaison between business and IT, developing and maintaining knowledge of customer's business.
• Formulated system modifications or alternative systems that achieve the overall business strategies.
• Performed data quality testing and debugged during various stages of project life cycle.
• Assisted with the requirements, design, testing and implementation of operational and system enhancements to ensure production capabilities and system performance are both effective and efficient. Prepared analysis and associated documentation for production support of systems and applications.
• Responsible strong business knowledge and builds strong customer relationships.
• Leaded small to moderately complex projects.
• Responsible for managing a team of internal and outsourced quality assurance technicians who perform various quality reviews in support of all domestic insurance company operations
• Worked with Underwriting and Operations management to develop additional quality review processes and KPI's
• Responsible for establishing and documenting quality assurance best practices to eliminate downstream errors
• Responsible for identifying and communicating error trends to internal stakeholders
• Prepared of weekly management reports and Completed ad hoc reports and projects as assigned by management

Confidential

Technical Business Analyst

Responsibilities:

• Identifying, assessing, and documenting technical requirements
• Recommending business and technical teams on options, risks, and costs
• Conduct research to determine if solutions to technical requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
• Analyzing impact of proposed solution across the Infrastructure, Application development and business areas
• Contribute a technical or process perspective during design reviews
• Assist Quality Management team in translating requirements to test plans
• Provide relevant test scenarios for the testing team
• Recommending business and technical teams on options, risks, and costs
• Conduct research to determine if solutions to technical requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
• Analyzing impact of proposed solution across the Infrastructure, Application development and business areas
• Contribute a technical or process perspective during design reviews