PROFESSIONAL EXPERIENCE

CONFIDENTIAL

Senior Business Analyst

• Manage and implement the integration of the second transit authority's cash handling facility in the United States with total automation through functionality of collection and settlement tasking, which supplies Revenue Operations with an automated integrated business process of counting, reconciling, tracking, auditing, depositing and reporting all daily generated revenue.
• Define projects, processes, requirements and business cases.
• Discovering and documenting MARTA's business processes, identifying obstacles and opportunities for improvement.
• Using an intellectual and structured manageable approach for specifying future business processes therefore, insuring new processes leverage what's worked in the past while capitalizing on new opportunities.

CONFIDENTIAL

Enterprise Network Consultant/Project Manager

Provide direction, guidance, creativity, planning and management for the Fulton County Sheriff's Office through the Criminal Justice Information Systems Department of Information Technology in the design and implementation of the Sheriff's Office network, telephony and systems infrastructure over a diverse geographical area.

CONFIDENTIAL

Deputy Chief Information Officer

• Reported directly to the CIO and was responsible for the day to day management, maintenance and support of the city's IT infrastructure.
• Managed day to day activities of the staff in the Telecommunications/Network, Operations, Distributed Computing and End-User Support Divisions.
• Managed the expectations of City departments by resolving their technical problems and proposing appropriate technology solutions.
• Lead the development of IT standards and standard operating procedures and enforced city wide, as well as coordinated IT project implementation.
• Worked closely with the Deputy CIO for Strategic Business Services to ensure IT strategic initiatives are successfully implemented.
• Supported the efforts of Public Safety IT Manager by addressing Public Safety Organization's infrastructure and end user support needs.
• Managed the vendor relationships for any third party solution provider for the City.

CONFIDENTIAL

Director of Network Services/Project Manager

• Supervised a staff while creating and developing a new campus IP Converged network plan/strategy. The management tasks consist of systems management, network management, desktop management, systems security management and hardware management.
• Provided technological vision and leadership for developing and implementing information technology IT initiatives that improve cost effectiveness, service quality, and business development in a constantly changing competitive higher education marketplace.

CONFIDENTIAL

CIO/Director of Technical Services

• Accountable for a staff of 40 people within nine different areas with a yearly combined budget of 3,000,000. The CIO/Director has the task of providing the University with technological and communication systems, which includes administrative applications, television, radio, print shop, wireless, security, systems management, IP convergence, web broadcasting and imaging. Technical Services grants students, faculty, staff, administrators and the community with leading edge technology. Blackboard, WebCT, Cisco, HP, Tanberg, Polycom and others.
• Produced the first major converged IP network in the country, which provides cost recovery and savings.
• Produced the first converged IP production television and radio stations in the country.
• Spring 2004 Proof of Concept POC with Intel and Computer Associates.
• Considered one of the top five CIO's by Cisco in 2001.
• CIO speaker for HP and others for a number of years.
• Nominated for Best Wireless executive of the year.

CONFIDENTIAL

Technical Services Manager

• Responsible for providing services in systems, networking, desktop computing, web administration, software and communications. These services made up the totality of our academic, research and administrative computing. My responsibility was to maintain the network campus design, which included the supervision of about ten people and 4,000 end users.
• Inception of the campus network from zero nodes to over 13,000 Ethernet devices.
• Conception and installation of LANs and campus WANs.
• Project Manager and Designer for a new master plan communications campuswide infrastructure. Responsible for total spending of 10,000,000 for this project. The design is a four core 72-fiber redundant backbone using a star topology to link each building with 24 fiber strands. Cisco electronics provides connectivity of 100 MB full duplex category six switched to each desktop over a 2 GB backbone. IP telephony, IP/TV, video security and data convergence is used over an IP pure network.
• Installation, administrator and maintenance of UNIX web server on an Alpha.
• Creation of Windows NT 4.0 6000 user PDC using Pathworks for Unix and a BDC using Pathworks for VMS and a BDC using Win NT 4.0.
• Demarcation moves of over 1000 dial tones as Project Manager.
• Help Desk creation and formulation.
• Implementation of H.323 Distance Learning technology on campus.

CONFIDENTIAL

Systems/Network Manager

• Responsible for the development of a campuswide network with WAN connectivity to provide the University with a true client/server environment. The project was created in 1989 and completed in the summer of 1992 under my leadership as the project manager.
• Created a fiber optic hub backbone using star topology for 25 buildings.
• Operated DecHub 90's and Chipcom Concentrators for UAPBnet.
• Operating systems: VMS, Ultrix, Digital Unix, Win NT, Win 95, etc.
• Operating system and layered product upgrades.

CONFIDENTIAL

Applications Programmer III

Responsible for the creation and modification of accounting, payroll, registration and student system software.

CONFIDENTIAL

Computer Programmer

Responsible for designing, coding, debugging and testing program logic for company accounting software. Assemble and prepared COBOL code and routines needed for the processing of AR's, Accounts Receivable.

CONFIDENTIAL

Computer Programmer - Scientific

The job involved extensive interaction with Ph.D. scientists as well as non-scientific personnel. Created systems for analysis, retrieval, interpretation and summaries of data values and vendor-supplied databases.

CONFIDENTIAL

Data Control Clerk

Used data processing techniques to verify bank documents for banks located in Southeast Arkansas.