PROFILE

Experienced Information Technology IT Professional with hands-on Business Analysis, Technical Analysis, Project Management, Technical Consulting and Programming experience in the financial, manufacturing, pharmaceutical, telecommunications and insurance industries. Excellent skills in eliciting and analyzing requirements to address complex business needs and opportunities enabling the development of unique, efficient, accurate approaches and information system solutions to every phase of the Systems Development Lifecycle SDLC . Excellent analytical skills in creating and understanding business requirements, developing functional and technical specifications for business process refinement and automation.

PROFESSIONAL EXPERIENCE CONFIDENTIAL

Business Analyst - Consultant

• Quickly ramped up to the new industry, meeting needs of management and diverse business stakeholders, focusing on aligning IT services with the needs of the business. Responsibilities include the elicitation of requirements, determination of needs while creating design deliverables using the Agile methodology, delivering of knowledge transfer sessions to the Development team and training of users in the use of the newly implemented systems.
• Created automated scheduling calendar system available to worldwide users via company intranet and internet portal
• Converted manual reports for replenishment warehouse users to systematic alternative saving hundreds of hours on a yearly basis
• Implemented supplier inspection system via iPads ensuring timely reporting and accuracy of location using GPS.

CONFIDENTIAL

Lead Business Technical Analyst / Project Manager

• Consulted with management and multi-function business stakeholders to elicit requirements though interviews, requirement workshops and brainstorming sessions, determining needs and creating design deliverables, work plans and logical data models using HP's Application Lifecycle Management ALM tool. Reviewed requirements with business units, ensuring all business requirements were met. Reverse engineered existing code in the Variable Product Administration System VPAS into functions and provided updates to the relational database as necessary. Provided supporting information from the database by creating and running SQL queries. Delivered knowledge transfer sessions to the Development, QA and Production Support teams to ensure the requirements were understood and implemented properly. Involved in business process mapping and documentation.
• Updated the VPAS admin system to accept electronic withdrawal requests from outside platforms, saving hundreds of hours of manual effort on a monthly basis.
• Merged single distribution channel into another to meet a client's requirement.
• Rearchitected enhanced fixed dollar cost averaging DCA processing, separating it from traditional DCA processing eliminating production issues and allowing for flexibility in future enhancements.
• Designed and successfully implemented changes that enabled the company to offer enhanced DCA programs with algorithm-based benefits, increasing deposits by millions of dollars.
• Introduced a rules structure that provides flexibility in the market value adjustment MVA calculation allowing changes to be made via table loads instead of through coding changes saving coding and QA effort and decreasing risk of errors when enhancements are made.
• Led the effort to enhance system security, allowing the company to ensure security of on-line screens was accurate and functional. Updated security reporting to provide more meaningful information in a user-friendly format, allowing the Security team to quickly address concerns raised by Audit.
• Consulted with the Production Support team on time-sensitive issues in order to reduce impact to the clients.

CONFIDENTIAL

Project Manager / Business Analyst / Technical Consultant

• IT support for the Applied Performance and Technologies APT group for a chemical and metals manufacturing client Engelhard / BASF . Perfomed business analyst, programming and quality assurance testing duties. Analyzed and defined business problems, driving feature identification and prioritization, defining and documenting business requirements and priorities Lead requirements elicitation workshops. Involved in Conflict Resolution between various teams such as product planning, development and testing. Led an off-shore team of programmers.
• Independently identified, documented, and corrected errors in the method used to calculate distributor commissions, which resulted in a 300,000 annual savings and recouping of past commissions erroneously paid.
• Proactively recognized the inefficient method of manually entering product prices. Designed and wrote procedures and programs to process internal spreadsheets and load the data directly to the database, saving hundreds of person hours each time prices changed.
• Converted a Visual FoxPro commission system to .NET technology.
• Created system to 1 extract account and sales data to be loaded to Siebel and Cognos, 2 extract invoice data and FTP the information to a system that publishes the information to the Web, and 3 extract order information and pass to problem resolution system.
• Converted home-grown legacy customer service system to JD Edwards OneWorld: documented and explained sales commission processing extracted historical data for downloading created reports of current data for review by the business for cleanup.

CONFIDENTIAL

Project Manager / Business Analyst / Technical Consultant

• Met with clients in various industries, including pharmaceutical Schering Plough , eliciting requirements and determining their needs. Wrote and presented project-estimate proposals, developed, tested, implemented and documented agreed to computer-based solutions.
• As project manager/business analyst for a pharmaceutical client's Customer Chargeback system, successfully implemented major set of system updates to meet regulators timeframes.
• Performed full range of tasks as project manager/coordinator for a pharmaceutical client's Y2K project, including system requirement determination, development and maintenance of timetables, and management of the team workflow meeting the client's self-imposed deadlines.
• Participated in cost-containment effort for a pharmaceutical client, which included 1 identification and conversion of jobs to use DSD datasets that previously used tapes and 2 identified and converted non-production job submittals with incorrect chargeback accounting data.

TECHNICAL SKILLS

• Open Edge Progress, Variable Product Administration System VPAS , Websphere, Java, SOA, SQL, Oracle,
• Application Lifecycle Management ALM HP software, ACORD, VB, Cyberfusion, Cognos, Autosys, COBOL z/OS,
• CSP, DB2, JCL, VSAM, TSO/ISPF, PANVALET, IBM MVS Architecture, IBM utilities, BMC utilities, XPEDITER, File AID,
• CICS, FTP, MS Word, Excel, Power Point, Visio and Project, HP Quality Center