SUMMARY OF QUALIFICATIONS:

• Background encompasses extensive professional experience in the following key positions of responsibility:
• Imaging Functional Area Lead Systems Engineer Business Analyst Inquiry Specialist, Senior Business Analyst, Senior Web Business Analyst
• Proven experience in: project management task implementation assuring post implementation delivery leadership in various customer projects imaging system implementation
• Demonstrated abilities in: Problem Resolution imaging administration recruiting team support planning and leading
• Technical Languages/Computer experience: Assembler, Basic, COBOL I II MicroFocus COBOL, FORTRAN I II, Pascal, PL-1, C, Visual C , HTML, JCL, SQL, UNIX, CA7, Endevor, ISPF, FileAid, Expediter, VSAM, TSO, Horizon, ClearQuest, TestDirector, RoboHelp, Project Workbook PWB , Itrace, RequisitePro, WinSCP, CQTM, ControlM, EDIFECS SpecBuilder, MOVEit Central Admin, XML Publisher, UltraEdit, ALM, Rally, Microsoft TFS, Splunk,.
• Strengths: excellent leadership abilities ability to develop a positive relationship with individuals of all ages and backgrounds detail oriented ability to supervise others highly responsible well organized multi-task oriented

PROFESSIONAL EXPERIENCE:

Confidential

Sr Business Analyst

• Collaborate with client on new functionality and associated web page layouts prior to user story creation to determine user story parameters
• Create user stories and recommended and verified associated web page layouts for new functionality
• Facilitated user story estimation and review sessions
• Conduct initial quality reviews for recently developed functionality prior to QA review and testing
• Collaborate with QA and development team members to address discrepancies and advise on necessary updates based on users story specifications
• Collaborate with other functional team members to address functional interdependencies and advise on solutions

Confidential

Sr Business Analyst/EDMS SME

• Test lead for EDI/AVR, EDMS, Service Authorization and Pharmacy functional areas.
• Instructed EDI and EDMS team members on the purpose and use of various testing tools and techniques.
• Documented EDMS functional requirements and maintained required documentation to meet detailed system design requirements
• Documented initial OCR business rules and associated file layout specifications for the claims imaging process.
• Collaborated with stakeholders to analyze business needs and functional requirements
• Performed regression, integration and functional testing for associated test cases.
• Created, maintained executed and updated test cases based on updated requirements and associated specifications
• Maintained test case and test data to identify defects as a result of testing.
• Documented, tracked and communicated test results analysis and unresolved problems.
• Developed documentation and requirement specifications according to standard templates.
• Created and executed SQL scripts to verify test data and test result discrepancies
• Prioritized tasks and managed multiple and changing priorities
• Created and executed test cases for DocFinity document management system

Confidential

Web Business Analyst

• Ensured UAT test results supported business and system requirements.
• Documented gaps between the functionality of the application and customer requirements
• Executed test cases for Web based applications to ensure the software is performing according to the designer's specifications and meets customer needs.
• Evaluated test cases to ensure accurate testing of system updates and modifications
• Performed regression, integration, functional testing for associated test cases.
• Maintained test cases test data to identify defects as a result of testing.
• Identified, analyzed, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
• Recommended program improvements or revisions to programmers and system analysts.
• Documented, tracked and communicated test results analysis and unresolved problems.

Confidential

Web Business Analyst

• Tested and verified Java Web based applications to include performance and regression testing.
• Developed and modified user help documentation for Web based applications
• Developed and modified manual test cases to meet customer requirements
• Managed projects to ensure project commitments and deadlines
• Responsible for the collection, analysis, design, documentation of business and functional requirements and supporting use cases.
• Developed and communicated business and functional requirements for the design and implementation of business solutions. Obtained technical assistance to help in identifying technical solutions.
• Utilized Formal development life cycle SDLC methodologies.
• Ensured UAT test results supported business and system requirements.

Confidential

Sr Business Analyst

• Managed project plan, testing status and facilitated customer meetings to resolve testing issues.
• Acted as liaison between customers and other support groups in order to identify business process systems and project requirements
• Managed projects to ensure project commitments and deadlines
• Responsible for the collection, analysis, design, documentation of business and functional requirements and supporting use cases.
• Developed and communicated business and functional requirements for the design and implementation of business solutions. Obtains technical assistance to help in identifying technical solutions.
• Utilized Formal development life cycle SDLC and RUP methodologies.
• Facilitated User Acceptance Test UAT sessions for project testing efforts.
• Ensured UAT test results supported business and system requirements.

Confidential RRI Functional Area Lead/Information Analyst

• Facilitated meetings with state personnel, Siebel and FileNet integration team
• Created documentation for disaster recovery, system administrator and maintenance procedures
• Managed issue escalation on items that jeopardized project plan date objectives
• Ensured tasks and target dates were within assigned functional areas and were delivered on or ahead of schedule
• Integrated and maintained actual effort in the work plan
• Developed business rules for imaging environment
• Conducted post implementation training for imaging system personnel
• Provided recommendations to management staff for system maintenance and upgrades
• Responsible for gathering, documenting and verifying business requirements, and defining specifications
• Provided daily communications to upper management on the status of imaging project
• Created and maintained imaging system issues log
• Managed expectations and maintained strong relationships with clients
• Defined client's project goals and elaborated into project objectives and performance acceptance criteria
• Managed integration, and regression testing by defining test strategy, approving test cases, and verifying results
• Conducted management and user training
• Worked with the client to develop detailed functional designs for sign-off
• Conducted defect analysis when required, including defect and issue escalation
• Facilitated meetings with client and management to gather functional and design requirements
• Implemented design modifications and resolutions for issues raised in client meetings

Confidential Information Analyst/RRI System Administrator

• Acted as liaison between customers and other support groups in order to identify business process systems and project requirements
• Supported, developed, enhanced and maintained business and technical solutions based upon customer needs
• Developed and updated JCL as required for program updates
• Developed and maintained programs in COBOL and CICS
• Researched and identified solutions to customer problems to eliminate non-essential activities through process improvements
• Subject Matter Expert for MicroFocus COBOL issues and training
• Developed test cases for imaging business rules to meet state requirements
• Subject Matter Expert for imaging issues, maintenance and business rules updates
• Performed updates for HIPAA implementation and compliance for state Medicaid systems
• System administrator for RRI claims imaging system
• Conducted system functionality and regression testing prior to implementation
• Monitored claims front end imaging and Medicaid Management Information System MMIS for claims processing balancing
• Performed cycle monitoring duties evaluating and resolving system errors abends
• Developed programs for state requested adhocs
• Conducted unit testing and debugging of program updates