Professional Summary

• Business Analyst with over 7 years of experience including SDLC development, involved in all phases of development from Conception, Requirements gathering, Design, Deployment and Maintenance
• Adroit in Business Case development along with defining strategic solutions to business needs.
• Proven success as a Business Analyst through the years with a strong track record of achieving outstanding results on time under firm and rigorous deadlines
• Proficient in planning, scheduling, controlling and assigning tasks and activities
• Proven performer with strong leadership, analytical thinking, and problem solving and communication skills
• Worked as a liaison between various groups and have researched, analyzed and gathered requirements using techniques such as interviews and documentation Business Sponsors/ Various Stakeholders and end users.
• Worked as a primary liaison between the business and I.T
• Good knowledge of HIPAA and related industry standards
• Solid Experience in developing Scope/Vision Documentation and Project Plan
• Expertise in preparing User Requirement Analysis, Enterprise Analysis, Functional Specifications, Test Plans, Process Modeling using UML, Work Stream Questionnaires, Project Plans and Schedules, Functional Requirement document, Business Requirement Documents/ Business Rules Documents BRD , Process Flow documents, Wireframes, Use Case Inventories/ Use Case Models, Error/Bug tracking documents, UAT cheat sheets
• Design and review of various documents including the Software Requirement Specifications SRS , Business requirements document BRD , Use Case Specifications, Functional Specifications documents FSD , Systems Design Specification SDS , Requirement Traceability Matrix RTM and testing documents
• Highly effective management and organizational skills with ability to prioritize
• Worked as a liaison between various groups and have reached, analyzed and gathered requirements using techniques such as interviews and documentation.

Technical Skills

Professional Work Experience

Sr. IT consultant

Responsibilities:

Main responsibility included working with pool of Business Analysts, Project Managers, and Subject Matter experts in implementing new EMR/EHR Electronic Medical/Health Record System Claims Adjudication Rules along with altering existing Claims Adjudication Rules

• Integral member of system integration team charged with integrating and consolidating disparate Claims Adjudication systems between Medco and ESI. Mapped all processes and amalgamated both disparate systems arising from Medco acquisition
• Liaised closely with Technical Support team to investigate Level III production bugs Verified and document aforementioned system defects, assessed impact both in terms of volume and financial impacts and worked with PMO to include system defects in future releases
• Involved in coordination of requirements discussion between several development teams and ensured no gaps existed.
• Processed hands-on project management skills including time and scope management and reviewing the Project Management Plan.
• Lead prototype creation and coordinated usability testing. Presented UI mock ups to users to generate feedback.
• Drive Federal, Medicare and new HIPPA projects to support existing applications and develop new systems for leading pharmacy benefit manager PBM and nation's largest mail order-pharmacy operations.
• Applications with the help of both cross functional and offshore teams.
• Co-ordinate and communicated effectively between end users, business owners, technical leads, QA testers and product owners to understand system requirements from their unique perspectives.
• Created Process flow diagrams, UI wireframes, data flow diagrams, service requests as part of the supporting documents for the User stories.
• Involved in the Designing of flowcharts to outline process flow, origin code source and conversion from end-to-end through various systems, providing clear view of all systems affecting mail order processing.
• Responsible for ensuring all tasks were completed on schedule, adhering to firm project release deadlines, while at the same time maintaining the required quality standards.
• Responsible for preparing documents that ensured effective change management processes were complied with following design changes to functional requirements document FRD .

Business Analyst

Responsibilities:

• Analysis and design of new business requirements
• Participation and design of new business requirements
• Involved in coordination of requirements discussion between several development teams and ensured no gaps existed.
• Lead prototype creation and coordinated usability testing. Presented UI mock ups to users to generate feedback.
• Applications with the help of both cross functional and offshore teams.
• Co-ordinate and communicated effectively between end users, business owners, technical leads, QA testers and product owners to understand system requirements from their unique perspectives.
• Created Process flow diagrams, UI wireframes, data flow diagrams, service requests as part of the supporting documents for the User stories.
• Involved in the Designing of flowcharts to outline process flow, origin code source and conversion from end-to-end through various systems, providing clear view of all systems affecting mail order processing.
• Responsible for ensuring all tasks were completed on schedule, adhering to firm project release deadlines, while at the same time maintaining the required quality standards.
• Responsible for preparing documents that ensured effective change management processes were complied with following design changes to functional requirements document FRD .

IT Consultant

Responsibilities:

• Developed the User Interactive web pages in a professional manner with using web technologies like HTML, XHTML, and CSS as per company's standards.
• Developed client side validation code using JavaScript and JQuery.
• Implemented design process upon client approval and built out all assets: buttons, products shots, UI components, etc.
• Utilized various JQUERY plugins to build Rich Internet Application RIA to make it look more intuitive.
• Designed and developed the layouts of Customer Relations Module.
• Involved in team meetings with corporate webmaster's UI team and end user client for understanding needs in new implementation Involved in daily team meetings weekly scrum meetings.
• Migrated content from existing website to a new, database driven website utilized in house Content management System
• Worked one-on-one with client to develop layout, color scheme for his website and implemented it into a final interface design with the HTML/CSS JavaScript using Dreamweaver CS3.
• Identified the way to increase the search engine optimization SEO and social media friendly.
• Guided team into developing an effective organic SEO campaign and key phrase selection strategy.

Environment: HTML, CSS, JavaScript, JQuery, AJAX, Usability Testing, Agile methodology, Eclipse.