PROFESSIONAL SUMMARY

• Business Analyst with over 7 years of IT experience as a Business Analyst in IT, Financial and Retail Domain.
• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
• Experienced in full life cycle system development, from requirements gathering and business case development to rollout and maintenance using Waterfall, Agile/Scrum, Rational Unified Process RUP methodologies.
• Outstanding skills in Business Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML Methodology.
• Adept at preparing business requirements documents BRD's , defining project plans, writing system requirements specifications, and delivering project/status reports.
• Lead and worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
• Experience in conducting/facilitating JAD sessions with superior organization and presentation skills.
• Expert at analyzing, designing, and reengineering systems applications and business processes.
• Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques.
• Possess reasonable understanding of different relational databases, writing simple SQL queries, creating tables, and generating reports.
• Familiar with testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific.
• Experience in new process technology implementation and training, and conducting system and user acceptance test.
• Excellent written and oral communication skills with a results-oriented attitude.
• Proactive team player with demonstrated problem solving and analytical reasoning abilities.

TECHNICAL EXPERTISE

• Methodologies and Concepts: Agile/Scrum, RUP, Waterfall, UML
• Requirement Management: IBM Rational RequisitePro, HP Mercury Quality Center
• Version Control/Change Management Tools: IBM Rational ClearQuest
• Business Modelling Tools: Rational Rose, Microsoft Visio
• Repository Tools: IBM Rational ClearCase, Microsoft SharePoint
• Project Management: Microsoft Project, Microsoft Office 2010/2007/2003, MS Visio
• Data Warehouse Tool: ETL, Cognos, Business Object

Professional Experience

Confidential

Business Analyst

Tools and Environment: Agile/Scrum, UML, Visio, Office

Responsibilities:

• Worked closely with business unit and business partners to identify and maximize opportunities to improve product, service and/or program business processes.
• Conducted interviews with key business users to collect requirement and business process information.
• Analyzed client requests, problem reports, enhancement requests, and regulatory changes, and created requirements documentation.
• Prepared internal Business Requirements Document BRD and specifications for reports.
• Documented High Level Requirements as per the users and converted them in to Detailed Business Requirements.
• Created the Business Requirement Specifications and helped convert them to system functionality documents.
• Worked with the data architecture and data analyst team in designing the model and in creation of the data mapping documents.
• Analyzed functional bottlenecks and determined techniques and requirements most feasible for processing the data.
• Built Use Case diagrams, Behavior Diagrams, Sequence Diagrams based on UML methodology using MS Visio.
• Developed the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Coordinated the release of application with other affected application areas within the business unit and with client applications.
• Development of project documentation, testing materials and execution, training materials, requirements gathering including downstream and upstream interface requirements.

Confidential

Business Analyst

Tools and Environment: Android SDK, Agile/Scrum, UML, Prototyping, Visio, Office

Responsibilities:

• Gathered, defined and documented business needs and objectives, operational procedures and bottlenecks.
• Documented the user requirements through conducting interviews, ethnographic research, creating audio/video recordings to capture critical insights and convert them into innovation mobile applications.
• Participated in strategic analysis, proof-of-concept, and prototyping initiatives to prepare for utilization of new technology.
• Designed workflow diagrams, wireframes and mockups to effectively communicate ideas and illustrate scenarios.
• Chartered SDLC and Agile standards and specifications, using standard UML diagrams, and use/businesses cases.
• Collaborated with developers to review end-to-end solution architecture.
• Projected design and build impact assessments for upgrades.
• Led and performed various testing phases such as extended unit test and performance test.
• Worked on performance issues and fix the bottlenecks by closely working with testing team.

Confidential

Business Analyst

Tools and Environments: Java, Oracle, Agile/Scrum, RUP, JAD, Rational Rose, UML, SQL, Use Case, Visio, Office

Responsibilities:

• Facilitated meetings with Subject Matter Experts for Requirements Gathering and transforming them to functional specification.
• Conducted JAD sessions and meetings with developers, QA team, and users for communicating primary requirements, also discuss different versions of requirements, queries, and clarify the issues.
• Performed GAP analysis of existing dealer portal application and recommended where the service provider application has to be in order to meet requirements of the consuming applications.
• Participated in writing data mapping documents to verify the compatibility of existing system with new business requirements.
• Prepared Business Requirements Document and validated requirements with the users.
• Documented technical documentation with SQL scripts, and pseudo code for developers.
• Created and elaborated use cases, sequence/collaboration diagrams, class/package diagrams, test cases for the QA team and assisted QA teams in adjusting the test cases for user acceptance testing.
• Managed go-live activities to ensure successful migration to the production environment.

Confidential

System Analyst

Tools and Environments: Java, Agile/Scrum, RUP, JAD, UML, Requisite Pro, Use Case, Quality Center, UAT, Project, Office

Responsibilities:

• Defined the scope and business rules of the project, gathered business requirements and documented them textually or using models.
• Interacted with business users to identify their needs, gathering requirements and authoring Business Requirement Documents BRD , Functional Requirement Document FRD and Software Requirement Specification SRS across the deliverables of a project.
• Conducted Interviews, user meetings, JAD sessions, and Requirement Elicitation Sessions for open and pending issues to develop specifications.
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Created Use-Case Model, Sequence Diagrams and Activity Diagrams after accessing the scope of the Project and understanding the business processes.
• Scheduled meetings with technical personnel to determine technical parameters for EDI and other related processes, including communication, security, and privacy.
• Created transaction sets requirements, usually with Microsoft Excel, for transactions such as 270/271, 837I, 835 Remittances and others.
• Worked on the logic required to generate the HIPPS code.
• Created Use Case diagram, Sequence diagram and Activity diagram for understanding the business processes.
• Documented Requirement Traceability matrix in Requisite Pro for traceability of requirements through test cases.
• Reviewed test cases written by QA team and made modification for better execution of test cases.
• Performed User Acceptance Testing UAT with the stakeholders and business users fixed the discovered errors and verified it through regression testing.

Confidential

Business Analyst

Tools and Environments: .NET, Agile/Scrum, RUP, JAD, UML, SQL, SharePoint, Use Case, UAT, Office

• The project was on online banking application. The application was an enhancement of the existing bank portal. The project allowed users to have a secure, user friendly and performance oriented web solution.
• Gathered the business requirements through Interviews and JAD sessions with the stakeholders.
• Created the mock-ups and screen shots to help the development team better understand the requirements.
• Preparation of BRDs Business Requirements Documents , FRDs Functional Requirements Documents and High Level Logical Data Models Use Cases, Sequence diagrams, and Activity diagrams using MS Visio.
• Performed Gap Analysis to check the compatibility of the existing system enhancements.
• Responsible for maintaining a thorough understanding of business requirements within an AGILE software development in scrum environment.
• Worked with team members to define a Sprint Delivery Strategy, which included breaking User Stories into tasks and estimating them in size and hours.
• Participated in Sprint Retrospective discussions to analyze and improve past and future performance issues.
• Integrated Requisite Pro with Clear Quest and Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests.
• Created and managed project templates, use case templates, requirement types and Requirement traceability Matrix RTM .
• Established project schedule and kept track of the project deadlines using MS Project.
• Communicated with the Stakeholders and SME's through JAD sessions and E-mails to gather the reporting requirements.
• Extensively involved in User Acceptance Testing UAT .
• Developed Test Plan and Test Cases in co-ordination with Quality Analyst to perform manual and performance testing.
• Validation run test scripts and validate reports generated for mock, integration and test re-run.
• Track, assign issues and log defects from the test scripts validation.

Confidential

Business Analyst

Tools and Environments: JSP, Agile/Scrum, RUP, JAD, UML, SQL, Cognos, Use Case, UAT, Office

• The client needed an integrated technology-driven approach for online banking to enhance a secured payment gateway. The important features included in this project were the secured authorization processing and enhancements of automatic bill pay options.
• Contributed in the identification, understanding, and documentation of the business requirements, and need of application based on the project scope and RUP methodology.
• Worked with the Mortgage Business Applications including Loan Origination System, Loan Processing System.
• Worked closely with the project sponsors, design team, QA team, development team, project manager and external business partners for the common security related requirements as well as application based custom requirements.
• Communicated the project status to the Project Sponsor and Senior Management on a regular basis using PowerPoint presentations.
• Participated in peer reviews and walk-through of the Business Requirement Document and Functional Specification Document.
• Validates the Business, user and Functional requirements and segregated them into Use Cases, context diagrams and activity diagrams using Rational Rose and thus defining the Data Process Models.
• Consult with client and technical staff to resolve business/technical issues and needs
• Maintain applications, provide consultative support for, and understand interface points for the systems within a product family
• Maintained a clear and measurable development process that was deployable throughout the enterprise using RUP.
• Organized JAD sessions with management, Subject matter Expertise, vendor and other stakeholders for open and pending issues.