SUMMARY:

• Over 10 years of proven, hands - on Business experience in a Senior Level Project Management role, using proven PMBOK standards, tools and methodologies
• Leader of dozens of large, medium and small-scale billable projects from first concept to final delivery, up to $6 million in annual budget, 2 years in duration and 40 team members
• Creation and development of detailed Statement of Work plans, Work Breakdown Structures, Vision and Scope requirements, project estimates, Earned Value Management, and project status reports
• Significant experience in analyzing business needs, and in gathering/identifying project requirements from all stakeholders, solidifying critical milestones and criteria for project success
• Coordination of Business/Project activities and communications across highly matrixed organizations and ‘siloed’ functional departments in remote locations
• Recommend and take action to direct the solution to project changes and initiate contingency plans
• Superb ‘crossover’ skills, emphasizing a participative management style and a unified team approach
• Commitment to total customer satisfaction and achieving organizational milestones
• Familiar with Software Development Life Cycle (SDLC) and SWEBOK standards
• Conducted planning/development and testing activities of customer-facing IT software projects from stakeholder/front-end user requirements to completion
• Skilled in Lean/Six Sigma and with Agile/Scrum/Waterfall methodologies and tools
• Excellent knowledge of DOS and Microsoft Windows Operating Systems (3.x, 95, 98, 2000, XP, Vista and Windows 7), including Microsoft Office Suite, Microsoft Project 2010, and Visio

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Plan and manage Business projects, coordinating project activities from start-up processes and approvals to project closeout and final document archival procedures
• Manage all facets of project execution through final closeout
• Develop and coordinate tasks in formal Business User Accepting Testing processes
• Assure project activities are conducted on schedule and completed to stakeholder satisfaction
• Engage and coordinate project activities with IT personnel and director-level personnel
• Monitor all aspects of project pertaining to scope, execution and budget
• Identify variances in project plans and initiate change/corrective action during project
• Anticipate, identify, quantify and manage project risks associated with the project
• Perform Earned Value Analysis of schedule, resources, project cost estimation

Confidential

Project Manager

Responsibilities:

• Provided leadership and consultation to four separate Business projects in ODE: the installation of a State-wide database system, online public reporting user interfaces, Oregon Skills Sets re-organization, and Process Improvement of State-level internal functions
• Assisted in the testing and validation of ODE data that was reported to the Federal Government
• Consolidated multiple project plans (6 separate, active plans) relating to database systems designed to fill Oregon’s data collection process into one “Master Project Plan”
• Responsible for customer-related aspects of the development/implementation of each project, involving unique and multiple cross-functional teams
• Created highly detailed Work Breakdown Structures, Process Workflow Diagrams, Gantt charts and other project documents to track work performed and for estimates of project milestones
• Conducted requirements gathering activities to identify existing program needs that had not been provided for in any existing plan
• Consulted with the State of Oregon data owners, program specialists, database/web developers, programmers, business analysts, online application programmers and other IT professionals

Confidential

Program Specialist / Project Manager

Responsibilities:

• Project Manager of multiple cross-functional, highly matrixed teams
• Defined overall project scope, including project milestones, budget and schedule
• Coordinated project team duties, often updated daily
• Completed audits and EVM calculations to ensure compliance of project’s deliverables to State of California Mental Health and all agency standards
• Monitored and controlled progress of project work
• Responsible for all project documentation
• Consulted/assisted other Project Managers across different regions and reporting lines
• Ensured quality through constant monitoring and audit of project’s processes
• Collaborated with all QA staff to ensure all quality standards were defined and completed
• Ensured results aligned with approved methodology and supported all project objectives
• Continuous identification, quantification and tracking of project risks
• Created Risk Matrixes, defining roles and risk mitigation/contingency plans
• Analyzed and quantified potential schedule conflicts and cost variances
• Developed, implemented, and evaluated program long-term goals and standards
• Created and enforced agency-wide ‘Policies and Procedures’ standards
• Achieved the agency goal of building global “best practices” throughout the organization
• Conducted comprehensive analysis of agency assets, making recommendations for Continuous Quality Improvement and the strengthening of service to our clients
• Presented project justification based on evidence-based Business cases and cost-benefit ratios/Return On Investment to senior management and stakeholders
• Promoted interoperability of business and technology, acting as the bridge between satisfying business objectives and implementing new technology
• Actively participated in contract preparation and negotiation
• Consulted with executive leadership, vendors and internal project team members to increase Business performance, improve efficiency, and maximize customer satisfaction