SUMMARY:

• Strategic Data Analysis and Implementation | System and Operations Monitoring | Regulatory Compliance
• Continuous Process Improvement | Cross - Functional Relationship | Decision-Making and Problem Resolution
• Growth-driven, performance-focused, and systematic professional, offering comprehensive technical experience in business process design, program and project improvement, and new product introduction and development. Armed with strong ability to lead, motivate, and work with high-caliber teams of professionals to ensure the successful attainment of goals. Accustomed to perform efficiently under competitive, challenging, and fast-paced environment while producing exceptional work.

TECHNICAL SKILLS:

Tools: Microsoft Applications (Excel, Visio, Project, Visual Studio) | Eclipse | Data Loader IO Salesforce.com Developer Work Bench | SQL Reporting Services | Toad | Brio | SAP Crystal Reports

Platforms: Salesforce.com/Force.com | FinancialForce.com | PeopleSoft

Language: Apex | VisualForce | C# | HTML | Visual Basic | Java | HTML

Databases: SQL Server | MySQL | IBM Informix | Visual Foxpro | Foxbase

PROFESSIONAL EXPERIENCE:

Confidential - Pompano Beach, FL

CEO | Founder

Responsibilities:

• Proficiently administer and implement Professional Services Salesforce.com; FinancialForce.com; Marketo.com; Cloud Computing; PaaS; and SaaS technologies.
• Pioneer the development and implementation of Salesforce.com and FinancialForce.com by leading a team of contractors on numerous occasions.
• Render exceptional service to clients by providing their needs and promptly recommending great solutions for them.
• Efficiently handle promotions and advertisements, while effectively meeting clients’ needs in a timely manner and within the budget.
• Administer salesforce.com organization with thousands of users, while dealing with more than million records.
• Keenly analyze and develop business requirements through collaboration with stakeholders and project teams.
• Successfully completed several Salesforce.com implementations under budget and before deadline.
• Accomplished and finalized numerous integrations including, HubSpot, Eloqua, Marketo and FinancialForce.com

Confidential - Deerfield Beach, FL

Salesforce.com Architect | Developer | Advanced Administrator

Responsibilities:

• Took on full responsibility for all things related to Salesforce from small things like reporting analytics to complex Apex and VisualForce development
• Efficiently handled all forms of security profile and permission set management, record ownership, and sharing rule, which controlled the visibility of each user within the system.
• Took full charge of the creation of numerous reports for better business intelligence.
• Expertly managed Salesforce.com in developing and implementing various new functionalities and integrating FinancialForce.com's Billing and Revenue Recognition systems into Confidential 's Salesforce.com. Org
• Exemplified technical expertise in designing and executing the following:
• Automated billing system via salesforce.com
• Fully automated renewal contracts via salesforce.com
• Fully automated cloud based subscription renewal systems via salesforce.com
• FinancialForce.com billing system and enterprise resource planning (ERP) system
• Salesforce.com native quoting and sales forecasting
• Spearheaded efforts in launching and customizing native opportunity splits through Apex for variable commission rates in line with sales person, product group, and business area

Confidential - Boca Raton, FL

C# Developer

Responsibilities:

• Enabled the creation of support cases for products by creating a self-service portal for all customer users through Salesforce.com.
• Closely coordinated with the Marketing Department in gathering and segmenting all data and mass mailings.
• Exemplified in-depth knowledge in managing all SQL database objects and SQL Server Integration Services (SSIS).
• Utilized Microsoft Reporting Services in creating several reports for executive personnel; sales and marketing personnel.
• Assumed responsibility in handling database tuning and optimization, profiling, maintenance, audits, and data cleanses for all in-house SQL servers.
• Rendered expert oversight to all Salesforce.com administration, integrations and migrations, including Quest Software’s Sieble system entire replacement with Salesforce.com.
• Established and instigated all kinds of ETL solutions through SQL Server DTS and SSIS for system integration.
• Contributed paramount efforts in assisting with data migration, strategic partnership, and sales channel data stores and sharing.
• Guaranteed the attainment of departmental goals through collaboration with business owners in every facet of the company.
• Served as a subject matter expert on all database systems across the company.
• Employed proficiency in designing and implementing data warehouse through ETL packages by pulling data from nine different database servers and several databases for better reporting services.

Confidential - Alachua, FL

Co-Supervisor of Business Intelligence and Reporting Department | SQL Server

Responsibilities:

• Offered effectual assistance in pioneering the department and database infrastructure.
• Maintained utmost accuracy of necessary reports, in coordination with a team of developers.
• Gained expertise in all database objects, triggers, SSIS, DTS, stored procedures, functions, views, and transact-SQL.
• Drove business growth in meeting technical and departmental goals across the company in collaboration with business owners.