SUMMARY:

• Over 25 years of experience in Business\Systems Analysis and Software Development roles specializing in Microsoft technologies to include .NET and other associated languages. Other capabilities include project management and team leadership skills to include oversight of project developers and other essential staff.
• Agile\Scrum & Waterfall Project ManagementERWIN HP Quality CenterRemedyMicrosoft Project
• Business Requirements Elicitation TFS Team Leadership Skills Technical Requirements Creation JIRA\Confluence UAT Testing
• SDLC Documentation ALM Integration Testing

TECHNICAL SKILLS:

• VS 2003/2005/2008/2010
• ASP.NET
• VB.NET
• Web Services
• Visual Basic 3 - 6
• Classic ASP
• Javascript
• VB Script
• HTML dHTML
• COM
• IIS
• CSS
• Client-Server ETL
• Crystal Reports
• EDI
• Mercator
• C, COBOL
• Pascal, dBase
• Vax\VMS\DCL
• DATABASE
• DB2/UDB
• SQLServer 6.5, 7.0 and 8.0
• Integration & Analysis Services
• Oracle 7.1
• Access 97-2010
• Couchbase 4.1
• OPERATING SYSTEMS
• Windows XP
• Windows 7
• Windows 2000
• Windows Server 2003
• SYSTEM ADMIN
• Window XP
• Windows 2000\2003 Server
• Exchange 2003
• Active Directory
• Outlook
• IIS
• Veritas
• Blackberry Server
• PROVEN SKILLS
• Project Management
• Client Interfacing
• Time Management
• Organization & Multi-Tasking
• Problem Solving
• Team Building

EXPERIENCE:

Confidential, Bethesda, MD

Technical Analyst

Responsibilities:

• Supported Middleware software development using JSON with a Couchbase document backend.
• Compiled technical requirements building web services to and from MARSHA Assembly reservation system upgrade project to replace the existing system with an application leveraging cloud technology.
• Task Included:
• Point of contact for offshore contingency providing clarifications and support as needed.
• Designed JSON request and response for inventory, search and book and hold events.
• Use of Confluence and Jira for user stories and business requirements.
• Working in an agile environment running two week sprints, story point calculations, sprint planning and general maintenance of the Confluence and Jira applications.
• Provided test scenarios and sample JSON for testing during development.
• Gathering of requirement and requirement validation in Servicenow

Confidential, Ashburn, VA

Technical Business Analyst

Responsibilities:

• Supported Standard Operating Environment (SOE) in terms of redesigning the portal that tracks all SW, HW, Network and mobile appliances company wide. The goal is to lower technology costs across all subsidiaries and move existing products to a set technology standard. Requires writing SDLC business, functional and technical documentation to support refactoring the database, UI and work flow. Assumed PM role for the contractor hired to re-design the existing system and promote to current technology that supports scalability.
• Task Included:
• PM for the project and act as the liaison project wide.
• Setting up Scrum\Agile environment
• Created business, functional and technical SDLC documentation.
• Setup new dev, test and production environments promoting to SQLServer 2012 for the database and was the PM leveraging both Confidential and off-shore resources.
• Designed UI mock pages for the development team.
• Supported the existing system that required manual intervention to support the portal.

Confidential, Linthicum, MD

Business Systems Analyst

Responsibilities:

• Supporting the Health Benefit Exchange reporting team gathering applicant information regarding Qualified Health and Medicaid plan selections, enrollment and eligibility for both the State of Maryland and CMS.
• Task Included:
• Query builds based on end user requirements including testing and release procedures.
• SFTP site management for archive and retrieval purposes.
• ETL process design to pull the necessary application, eligibility and enrollment data.
• Validation of the 834 EDI file submissions compared to reported enrollments.
• In-progress work on moving to SSRS and Data Mining. Designing the analysis services database, data mart, data source views, dimensions and count calculations based on user requirement elicitation and future expansion.

Confidential, Crofton, MD

IT Admin\Programmer System Analyst

Responsibilities:

• Chief Technical Officer and designer of the community association application upgrading to current technology.
• System initially written in Access and ported to ASP and VB.Net.
• Tasks Included:
• ASP and VB.Net development using SQL Server backend, Technical design and SDLC Documentation.

Confidential, Ashburn, VA

IT Admin\Programmer System Analyst

Responsibilities:

• Performed Business\System Analyst services acting as the liaison between the development team, business\end users and SAP staff to elicit data requirement fixes and formatting issues of legacy meter reading and billing data for preparation for import to SAP.
• Updated VB.net application creating SQL Server views and stored procedures to pull legacy data and build tab delimited outputs for migration to SAP.
• Updated and enhanced ASP.Net application showing migration status of meter and customer data tables migrated to SAP.
• Task Included:
• VB.Net development to normalize data into data structures that are then imported into SAP. Modify maintenance and process .NET application to show migration process.
• VB.Net, VBA, SQL Server table design and creation of stored procedures and views.

Confidential, Washington, DC

Application Systems Analyst\Programmer

Responsibilities:

• Responsible for supporting HUDs Public Housing application that manages Public Housing Authorities nationwide.
• Elicit change request information from SME and stakeholders for planned releases.
• Performed JAD sessions with team members to build technical requirements for planned enhancements.
• Tasks Included:
• Writing of SDM and PPM development and release documentation.
• Creation of use cases and test scripts for enhancements made during release initiatives.
• Unit testing of code written and of other developer’s efforts.
• Regression testing during UAT and Integration testing.
• Code changes for break\fix and system enhancements in classic ASP, C++ COM Objects, SQL Server 2005\2008 Stored Procedures
• Help desk support for software issues from the field offices.

Confidential, Frederick, MD

EHR & EPM System Analyst

Responsibilities:

• Responsible for documenting and upgrading the practices NextGen EHR & EPM applications for 11 practices and over 100 doctors.
• Tasks include:
• Re-design of infrastructure to support to production, development and test environments.
• Installed 4 hot fix patches successfully in development environment.
• Familiar with Electronic Healthcare and Practice Management system process and support
• Create SDLC technical documentation showing the infrastructure and upgrade process paradigm.

Confidential, Arlington, VA

Software Engineer

Responsibilities:

• Worked in an Agile\Scrum environment supporting college enrollment CRM product.
• Team developer supporting CRM product for college admissions system supporting both National and International student admissions developing in Classic ASP environment. Used AGILE/SCRUM team method.
• Tasks included:
• Visual Studio 2008/2010 DB Layer using VB.Net
• Classic ASP, JavaScript and Jquery development

Confidential, Owings Mills, MD

Lead Programmer System Analyst

Responsibilities:

• In working with Zurich North America, supported the Commercial Operating System in terms of new development and maintenance of existing system initiatives to include SDLC development of both business and technical requirements.
• Core team lead in supporting the COS\eZSB Classic ASP web based policy writing system platform for new development and regulatory change enhancements. This system accounted for $800 Million of small book of business policies.
• Elicit SME and end users change requests and designed functional and technical specifications via SDLC.
• Environment required close attention to ancillary and downstream systems that included:
• DNB (Dunn and Brad Street) lookup web service updates.
• ISO Location (Zip code and address lookup web service).
• ZTR (Zurich Terrorist Report)
• MVR for automobile lookups by VIN number.
• Tasks included:
• Visual Studio 2003/2005/2010 development for system utilities for db support in both ASP.Net and VB.Net
• Classic ASP, Javascript, HTML, dHTML, IIS, COM development.
• DB2/UDB table maintenance for table changes via the mainframe.
• Creation of Web Services.
• Support of other developers off-shore supplying technical requirements and support and manage developers as needed.

Confidential, Gaithersburg, MD

Software and Support Engineer\Systems Analyst

Responsibilities:

• Software lead in building the first true web based point of sale solution for the hospitality industry in a Classic ASP environment.
• Designed and built business\functional requirements for all modules assigned including table definitions, entity relationships and process flows.
• Tasks included:
• ASP, JavaScript, HTML, dHTML, Vbscript, COM, IIS development.
• Initiated use of SqlServer Analysis Services for the system and was involved in the basic design.
• Use of DTS packages as necessary for Analysis Services support tables.
• Provided documentation, customer support (34 Installations) and implementation for current and new installations including office servers, registers and printer support.
• Setup and deployed B2b EDI Mapping of Invoice and Catalogue data between food supplier and restaurants.
• Administration of Exchange, Active Directory and 13 App Servers and all installations desktops.

Confidential, Millersville, MD

Programmer Analyst - Contractor

Responsibilities:

• Designed and developed VB and Access applications for clients as a Value Added Reseller (VAR).
• Designed and provided specifications for new software and/or enhancements of existing systems.

Confidential, Gaithersburg, MD

Programmer Analyst - Contractor

Responsibilities:

• Business and System Analyst work building business and technical design documentation and cradle to grave development of the Alcohol and Drug Court management system for Florida’s 13th Judicial Circuit of Broward County. System implemented storage of voice transcripts from the judge, defendant and counselor for review during court proceedings. Required extensive requirements gathering and requirements documentation while communicating directly with court personnel.
• Full cycle development of the Alcohol and Drug Court system tracking violations and treatment programs implementing use of dictation services by the judge and treatment organizations that were used during court proceedings.
• Extensive travel, system documentation and requirements gathering interfacing with state and county officials.
• Tasks included:
• VB development with SQL Server backend and various third party controls.

Confidential, Germantown, MD

Software and Support Engineer - Contractor

Responsibilities:

• Team member in the development of the Department of Energy’s Electronic Funding and Administration System.
• Full cycle development of the FDA’S Food Information Tracking System
• Tasks Included:
• Requirements elicitation from FDA employees and creation of specifications for new development.
• Access development.
• VB Development with Access backend.

Confidential, Bethesda, MD

Software Engineer - Contractor

Responsibilities:

• Enhanced the existing Global Faxing System. Included research into available third party tools to speed up development and improve the quality of the product.
• Provided time-lines and specifications of work requirements to the owner operator.
• Tasks Included:
• VB development using SQL Server backend.

Confidential, Crofton, MD

Software Engineer - Consultant

Responsibilities:

• Innovator of the Property Management system for Confidential . This system is unique in using transactional based processing to update customer accounts while applying generally accepted accounting principles (GAAP).
• Full cycle development of the Property Management System used to maintain account balance information and provide financial statements to customers using Generally Accepted Accounting Principles (GAAP).
• Managed two properties and helped with 9 others.
• Provided all documentation and as required.
• Tasks Included:
• VB development using Access backend and reporting.

Confidential, Sparrows Point, MD

Software Engineer - Contractor

Responsibilities:

• Updated and revised the existing Chemical Analysis System used to determine chemical content of steel produced for Confidential
• Full cycle development of the Slab application used to determine available steel on hand that could be used to fill orders. This application was implemented to compete with mini steel production mills.
• Provided all documentation and as required.
• Tasks included:
• VB development with Oracle backend to include SP and triggers and various third party controls.

Confidential, Columbia, MD

Software Engineer - Contractor

Responsibilities:

• Full cycle development of Client/Server applications using VB ¾, Access and CSV data files for the process and quality control systems for manufacturing industry.
• Installation and maintenance of the Windows NT 3.5 network including customer support.
• Tasks Included:
• VB Development with Access backend.
• Quick Basic. dBaseIV\Clipper.

Confidential, Greenbelt, MD

Computer Operator - Contractor

Responsibilities:

• Provided help desk support in using the X.400 based email system.
• Provided DCL scripting and reporting using Report Writer. Also limited VAX system maintenance functions.
• Supported the Logistics Support Group providing 24x7 coverage.