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Technical Business Analyst Resume

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Durham, CT

SUMMARY:

  • Business Analyst with over 7 years of diverse experience in requirements management, business analysis, data analysis and project management.
  • Excellent analytical skills to understand the business process, functionality, requirements and to translate them into System Requirement Specifications.
  • Experienced in developing functional specifications for business process refinement and automation, data modeling, system architecture, conducting feasibility studies and scope.
  • Excellent written communication & technical writing skills. Capable of producing various documents like functional specifications, test cases, BRD, Business Process Documents, user manuals and user interface specifications.
  • Experienced with full Software Development Life Cycle (SDLC) using the Waterfall Model and Rational Unified Process (RUP) with a good understanding of Agile Methodology.
  • Have strong knowledge in Object Oriented Analysis and Design concepts (OOAD) and implementation.
  • Knowledge lies in business process design, research, & implementation methodologies, diagramming data & process mapping, applying Unified Modeling Language (UML), and the implementation of performance measures.
  • Experienced in analyzing and creating Use Cases, Use Case Diagrams, Data Flow Diagrams, Business Flow Diagrams, and ER Diagrams, Wireframes and Sequence Diagrams.
  • Conducted Requirement Gathering Sessions (RGS) and Joint Application Development (JAD) and interviewed Subject Matter Experts (SMEs), asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format.
  • Assisted in identifying gaps using GAP Analysis.
  • Played an integral part of Strategic planning and Business reengineering efforts.
  • Well versed in writing SQL queries or scripts for data analysis, data Integration and writing test strategies, test plans, test cases, defect reports and developing test scripts, traceability matrices and test environments.
  • Experienced in conducting User Acceptance Testing (UAT).
  • Defined project milestones, schedules, monitoring progress using MS Project and updated plans as required in project management.
  • Good working Knowledge of MS SharePoint Administration and development.
  • Creative and aggressive self - starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments. Team builder with strong Leadership qualities. Demonstrated initiative, drive.

TECHNICAL SKILLS:

Operating Systems: Windows 98/XP/2000/Vista, UNIX and LINUX

Project Management: MS Project, Rational Requisite Pro, Enterprise Architect, Visio

Methodologies: RUP, CMM, SDLC, Waterfall, Agile.

Languages/Web Technologies: SQL, PL/SQL, HTML, DHTML, XML.

Tools: TOAD, PL/SQL Developer, SQL Developer, TeamTrack

Database: MS SQL Server 6.5/7.9/8.0, Oracle 10g/11g.

PROFESSIONAL EXPERIENCE:

Confidential, Durham, CT

Technical Business Analyst

Responsibilities:

  • Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives.
  • Provided analysis, understanding and business perspectives on many financial and operational issues.
  • Conducted several Requirement Gathering Sessions (RGS) for gaining detailed requirements and finalizing Business Requirement Document (BRD).
  • Used Rational DOORS for requirements management and saved requirements modules of database.
  • Used Rational Unified Process (RUP) for streamlining the team’s development activities.
  • Provided PowerPoint presentations as a visual aid for business users.
  • Translated Business requirements to functional and technical language with the help of Use cases and UML diagrams for developers.
  • Documented various workflow diagrams like AS-IS and TO-BE processes. Worked on content management defining various workflow tasks.
  • Identified Gaps and successfully arranged the project to be implemented without any gaps.
  • Managed and wrote complete set of detailed system specifications for new and existing applications; included all high-level and detailed requirements, storyboards, ERDs, XML schema, UI design, activity diagrams, etc.
  • Documented existing process, prepared Business Requirement Documents (BRD), analyzing Business Requirements, worked with Requirements Traceability Matrix, re-engineering business processes and designing.
  • Defined and performed the Test strategies and associated scripts for the verification, integration and validation of all defined business requirements and associated functionality.
  • Worked on testing phase with QA team using Quality Center. Worked on white box and black box testing. Reviewed and analyzed the Use cases and came up with System design and Test plan Templates.
  • Developed prototype of new information processing application. Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro.
  • Planned yearly departmental budgets and Schedule using MS Project.
  • Involved in Incident Reporting and Change Control procedures using Enterprise Architect and reports to track process of repairs and determine the current quality of the application.

Environment: RUP, Rational Rose, Rational Requisite Pro, ClearQuest, EA, MS Project, Mercury Test Director, MS Visio, MS Office, MS Project, SQL Server 2000, .NET, JAVA, J2EE, UNIX, XML, Oracle Financial Applications, MS SharePoint,Windows NT/2000

Confidential, Sterling, VA

Technical Business Analyst

Responsibilities:

  • Attended various meetings with development and processing team to consider the existing systems architecture.
  • Recommend new techniques and technologies to achieve business goals through strategic planning.
  • Gathered requirements from the existing system to the proposed system.
  • Interacted with the SME’s regarding the software process flows and reporting options.
  • Translated Business requirements to functional and technical language with the help of Use cases and UML diagrams for developers
  • Handled the development of Business Requirement Documents (BRD) resulting from JAD sessions.
  • Analyzed Requirements and created Use Cases, Use Case Diagrams, swim lanes, Activity Diagrams using MS Visio.
  • Used MS Office suite components for project tracking, documentation, and presentation to senior management
  • Interacted with SharePoint subject matter experts, developers and power users to understand the features of the SharePoint.
  • Interacted with project managers and process analysts to understand the business processes. Gathered workflow requirements for multi-level approval workflows.
  • Created basic SharePoint task lists, libraries, and calendars. Given permissions to users.
  • Worked as a mediator between business users and SharePoint developers to build the intranet portal.
  • Collected the site requirements from the business users and Interacted with SharePoint tech team.
  • Tested the portal and conducted meetings with business users to explain the functionality.
  • Interacted with subject matter experts, project manager, developers, and process analysts to understand the business process, gather Business Requirements and identify enhancements.
  • Performed Business Process Reengineering for new requirements and facilitated many applications and reviewed artifacts.
  • Prepared presentation of proposed system and functions.
  • Gathered business requirements through interviews, surveys, prototyping and observations.
  • Participated in sessions with management, vendors, users and other stakeholders for open and pending issues.
  • Assist in running database SQL queries for analysis, integration and decision purposes
  • Conduct sales analysis on client sales data
  • Support the team with ad hoc business requests on sales loads questions
  • Gain exposure to new client launches and business requests through generation of data for testing purposes associated with sales loads and validation
  • Opportunity to conduct minimal UAT testing associated with data generated.

Environment: MS Excel, MS-Office, MS-Project, Visual Studio 2005, HTML, Oracle 11g,SQL Server 2000, Windows XP.

Confidential, IL

Business Analyst

Responsibilities:

  • Gathered business requirements from Business partners and SMEs from the Operations, Property, Casualty and BPO departments.
  • Participated in highly interactive JAD sessions with project stakeholders, subject matter experts SMEs, Business users, QA analysts and the project management team.
  • Involved in documenting business processes into the Business Requirement Document BRD .
  • Created use cases, flowcharts, sequence diagrams and activity diagrams to capture the behavioral requirements of the system.
  • Articulated the requirements into functional specification documents.
  • Documented project processes and procedures, and version controlled them using Rational DOORS.
  • Coordinated with the QA team in using Rational ClearQuest for defect tracking.
  • Ensured good performance of the assigned efforts to the mutual satisfaction of the business partners/sponsors.
  • Performed SWOT analysis to evaluate internal and external factors affecting the project.
  • Assisted project manager with the scheduling and execution of implementation tasks.
  • Prepared and presented weekly and monthly business operations review to the senior leadership team.
  • Developed SQL queries to test data creation and analyzing.
  • Involved in developing test strategy and test plans to ensure that test cases reflect user needs for the functional, user interface, performance, usability and security requirements.
  • Reviewed Integration Test Plan for integration between modules.

Environment: Agile, MS Office suite, Rational Rose, Requisite Pro, Rational DOORS and Rational ClearQuest.

Confidential, Westwood, MA

Business Analyst and QA

Responsibilities:

  • Gathering business requirements from the Business team and generating system workflows.
  • Involved in creating the targeted questionnaire for SMEs and Business users for elaborating requirements.
  • Participated in JAD sessions / conducted interviews for analyzing business requirements and reviewing them with business and technical teams using telelogic DOORS Designed and developed Use Cases and UML models using Microsoft Visio.
  • Prepared the cost estimate for the business analysis involvement of the project.
  • Prepared the BRD and conducted reviews with the stake holders.
  • Writing change requests & follow up with the respective teams on the impact and action.
  • Reviewing the test cases and requirement traceability matrix along with the testing team.
  • Represented the BA team in the PMO meetings.
  • Involved in Customer UAT along with the Development & testing teams.
  • Tested data integration and data modelling using SQL Scripts for data analysis.
  • Participated regularly in walkthroughs and review meetings with PM, QA Lead and development teams.
  • Assisted the PM in setting up realistic expectations and in evaluating the impact of change requests and risks and conducted project related presentations.

Environment: RUP, MS Visio, MS Project, MS Office Suite Word, Excel, Access, Power Point, Outlook .

Confidential, Louisville

Data Analyst

Responsibilities:

  • Responsible for requirement gathering, creating of Business Requirement Documents, Functional Requirement Documents and Traceability Matrix (RTM)
  • Translated Business requirements to functional and Technical using UML Diagrams
  • Developed Test Plans and Test Scripts by following TDD and FRD.
  • Responsible for managing team and resources using IDEA knowledge within the organization.
  • Created and executed Test cases / Test Scripts according to the Business and Functional requirements.
  • Involved in the creation of Technical Specification documents and Customer reports.
  • Responsible for Integration Testing, System Integration Testing and Performance testing during various phases of testing.
  • Developed SQL Queries to test the Data Integrity as part of data analysis.
  • Responsible for the management of issues using TeamTrack.
  • Interacted and attended various meetings with Development and processing team to discuss about Test Problems.
  • Assisted and involved in User Acceptance Testing and created Client Data using Excel sheets and also by writing Macros.

Environment: Visual Studio 2005, HTML, Oracle 10,SQL Server 2000, Windows XP, IIS, TeamTrack, TOAD, SQL Developer, MS-Office, JAVA, Claims Adjudication System(CAS), Crypto library, Data library.

Confidential, Napa Valley

Data Analyst/SME

Responsibilities:

  • Requirement gathering, documentation and solution Prototyping.
  • Worked on data analysis/OOPD data modeling using UML
  • Created Business Requirement Documents.
  • Created and executed Test cases / Test Scripts according to the Business and Functional requirements.
  • Created ETLs and Technical Specification documents used for the development.
  • Involved in creating Metadata and worked with the Metadata team and mapping of data in different systems.
  • Extensively involved in data driven and back end testing.
  • Developed SQL Queries and Test data as part of data integration and testing.
  • Managed enrollment system for Medicare s
  • Created reports providing weekly analysis of s.
  • Involved in User Acceptance testing before every release and assisted Business Team in Test Data creation.
  • Coordinated with the Team for weekly status reports and change requests.
  • This project was done as a part of offshore team working for Indus Business Systems, Hyderabad.

Environment: Visual Studio 2005, HTML, Oracle 9i/10g, XML, Microsoft SQL Server, Oracle Reports 9i/10g, Windows XP, TOAD, PL/SQL Developer, MS- Office, Claims Adjudication System.

Confidential

Java Developer

Responsibilities:

  • Designed the application and created the flow charts.
  • Developed the application using Java.
  • Done unit testing and regression testing.
  • Deployed the software for a test user base.

Environment: Java 2.0, HTML, Oracle 7.0, Windows XP, TOAD, MS-Office.

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