SUMMARY:

• Over “9” years of diverse progressive experience in Information Technology, with emphasis on Business Analysis, Redesigning processes and Software Development. Expertise in working with Business Analysis, Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents.
• Extensive experience in translating business requirements and user expectations into detailed specifications by using various Text formats & Unified Modeling Language (UML).
• Solid background in Software Development Life Cycle methodologies such as the Traditional Waterfall Model as well as iterative approach to software development.
• Expertise in requirement analysis and designing Use Cases.
• Proficient in creating Use Cases, Sequence Diagrams, Activity Diagrams, Class Diagrams etc.
• Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software tools to format them into formal documents.
• Strong experience in Requirements gathering techniques - conducting user interviews and JAD sessions.
• Experienced in performing Business Process Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Effective in executing multiple tasks and assignments ahead of schedule.
• Reputation for dedicated teamwork, high energy, work ethics and commitment with capability to handle new technologies and situations.
• Involved in reviewing test procedures, defining test cases, reviewing and maintaining test scripts, analyzing bugs and User Acceptance Testing (UAT).
• Extensive experience in using MS Project for status reporting and planning.
• Team player, result-oriented, fast learner, excellent communication skills with strong research capability.

TECHNICAL SKILLS:

Methodologies: Unified Modeling Language (UML), Rational UnifiedProcess (RUP)

Modeling & Design Tools: Rational Rose, Rational Requisite Pro, Microsoft Visio, EA,Adobe Livecycle Designer Ver 10.2.1,: Workbench.

Operating Systems: Microsoft Windows 95/98/NT/2000, XP & Vista

Languages: C, SQL, PL/SQL, and HTML.

DBMS: SQL Server 2005, Oracle, DB2 UDB.

MSSuite: MS-Office, MS Outlook, MS Power-point, MS-Visio, MS-

Project: Testing Tools:

Mercury: Quality Center, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Business Process Consultant

Responsibilities:

• Created reports by using Crystal reports for eg MTD Invoice count Report, Lockbox Report, Due to Client Trial Balance Report etc
• Created UI wireframes and documentation for Choice Application.
• Proficient in designing workflow diagrams, swim lanes in Visio like GL Process, EDI process etc
• Communication and Coordination with the off shore team.
• Responsible for Creating Project charters, Planning documentation, creating Gantt charts, defining the scope of the project, gathering business requirements, documenting them textually or within models.
• Creating functional and technical specification documents for the design, development and implementation of strategic projects.
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
• Explore different phase in the lifecycle and then created the system in a way that the riskier claims could be easily identified and monitored.
• Supported the assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Gathering and documenting the requirements that are critical to the business mission and using those requirements to design application software.
• Created use case scenarios and documented work flow and business process.
• Prepared UML Use Cases using Visio.
• Proficiency in writing SQL statements.
• Used MS Visio for flow-charting, process model and architectural design of the application.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.

Environment: UML, Oracle, PL/SQL, Windows NT, Java, Java Script, JSP, Unix Shell Scripts, Stream Line Editor(SED),Visio, MS Project.

Confidential, NY

Senior Business Analyst

Responsibilities:

• Interact with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Leading Financial Reporting team. Creating reports by using Crystal reports for eg Policy and Live Count report, Cash Collected report, Reinsurance report Swiss Re, Claims Post Check Journal etc.
• Worked on projects for Web portal like Refund Process, Producer Compensation, IVR, Broker Renewal and Updating process, Dental Ortho and Non Ortho project, Bulk Reassignment Integration, created Business Intelligence wireframes etc.

Environment: UML,RUP,MS Office,Visual Basic,Win Runner,Test Director,Windows 2000,Java,J2EE,Oracle 9i, Citrix Metaframe Server.

Confidential, New York, NY

Senior Business Analyst

Responsibilities:

• Conducted Surveys and Brainstorming sessions with SMEs for requirement gathering and prepared Functional Requirement Specifications document for Site Redesign, Report Redesign.
• Performed Analysis of the As-Is and Should-Be process within the organization to analyze business processes and developed Business Use Cases like Virtual Inspection, Pictomertry, Inspection Assigment Process,Roof Cover .
• Involved in the development of Interactive Forms and Reports using Adobe LiveCycle Designer for RADIUS and ePCG systems, also involved in light Javascript and FormCalc coding for Form validation and to present desired Report output .
• Templates of Forms and Reports developed in Adobe Livecycle included Underwriting Exterior/Interior, Brush Supplement, Wind Supplement, Earthquake, Thank you letter, Cover Letter, Concierge level Plans.
• Experience with Software development life cycle (SDLC) methodology, Framing out Business Transaction rules and related Business Documentation, creating Test Plans based on Functionality and Business rules.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Worked with the UI team to create the User Interface screenshots to be presented to the Business.
• Examined, analyzed and modeled Test plans & Test procedures based on RUP methodology.
• Performed analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Wrote clear, concise detailed system requirements specification (SRS) documents and business/user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Assisted in User Acceptance Testing (UAT), developed Test cases based on Business requirements and performed Stress testing, Black Box and White Box Testing.
• Coordinated with the development team in documenting End User Manual.
• Used Mercury Quality Center as a defect-tracking tool to report application defects and enhancements request (SIR/SERs), assigned tickets and discussed with developers to resolve technical issues.

Environment: UML, Use Case Analysis, MS Visio, MS Word, MS Power Point, MS Excel, Adobe Livecycle Designer Ver 10.2.1,SQL Server 2005, Inrule Version 2.8.8457, IIS Microsoft V 6

Confidential, NY

Business Analyst

Responsibilities:

• Involved in all phases of software development life cycle in RUP framework.
• Analyzed and collected business requirements identified system interfaces and created the requirements specification document.
• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.
• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.
• Provided documentation such as requirements management plans, functional requirements, test plans and test cases.
• Incorporated the best practice methodologies as advocated by the Rational Unified Process.
• Designed and analyzed Business Process Model, Use Case model and test procedures based on RUP methodology.
• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix (RTM) using Requisite Pro. Performed user interviews, JAD sessions.
• Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Designed and developed project templates based on SDLC Methodology
• Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancement for the system.
• Developed modules in the HR department for educating and the user about the new system.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis.

Environment: RUP, UML, Caliber-RM, Oracle, PL/SQL, Windows NT, Java, Java Script, JSP, Unix Shell Scripts, Stream Line Editor(SED),Visio, Rational Suite (Rational Test Manager, Rational Robot, Rational Clear Quest)

Confidential, CT

Business Analyst

Responsibilities:

• Conducted Surveys and Brainstorming sessions with SMEs for requirement gathering and prepared User Requirement Specifications document.
• Performed Analysis of the As-Is and Should-Be process within the organization to analyze business processes.
• Involved in the creation and maintenance of the Workflow plans and artifacts.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Worked with the UI team to create the User Interface screenshots to be presented to the Business.
• Examined, analyzed and modeled Test plans & Test procedures based on RUP methodology.
• Performed analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Used Rational Rose to visually determine the proper structure, key elements and optimal design for the database and to aid efficient creation of tables and storing procedures.
• Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Assisted in User Acceptance Testing (UAT), developed Test cases based on Business requirements and performed Stress testing, Black Box and White Box Testing.
• Coordinated with the development team in documenting End User Manual.
• Conducted as a defect-tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.

Environment: UML, Use Case Analysis, MS Visio, Rational Rose, MS Word, MS Power Point, MS Excel

Confidential, NY

Jr. Analyst & Coordinator (Multiple Responsibilities)

Responsibilities:

• Coordinating all aspects of multiple projects such as initiation, planning including budgeting, scheduling, task assignment and tracking, change Management, status reporting and risk management.
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Implemented an integrated RUP solution with complete line of traceability for all the artifacts of projects.
• Involved in the creation and maintenance of the Workflow plans and artifacts.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Examined, analyzed and modeled Test plans Use Case Model cases & Test procedures based on RUP methodology.
• Used Rational Rose to visually determine the proper structure, key elements and optimal design for database.
• Conducted iterations and communicated results and milestone s to the stakeholders while keeping the developers closely updated on all documented refinements.
• Interacted with the developers to explain the proposed changes and understand the system requirements to handle these changes.
• Co-author BRD with project teams. Extracted, discussed, and refined business requirements from business users and team members by facilitating JRP and JAD sessions.
• Analyzed and evaluated the performance of the application from various dimensions and conducted UAT’s for successful implementation made sure that all the requirements were met
• Prepared graphical depictions of Textual Use Cases, creating Use Case Diagrams, Activity Diagrams, and Business Flow Diagrams using MS Visio.

Environment: MS Office Suite (Word, Excel, Power Point), UNIX, SQL, UML, MS Visio, Rational, MS-Project