SUMMARY

• Seven years of extensive and progressive experience as a Business Analyst in Finance, Banking, Mortgage & Insurance domains.
• Highly proficient in working withusers and stakeholdersto gather requirements, analyze them and subsequently use design tools to model the requirements. Successfullymanaged medium to large sized projects using Microsoft .NET.
• Exceptionalability to build Client relationshipsthrough frequent meetings, one on one interaction and ability to converse with all facets in the client organization by utilizing elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, cost/benefit and risk analysis.
• Proficient in Documentation of requirements as Business Requirement Documents (BRD) and conducting meetings with Business people to give a walkthrough of final BRD to get their concurrence and approval.
• Experience in preparation of the Functional Requirement Document (FRD) based on the approved Business Requirement Document (BRD).
• Full understanding ofRational Unified Process (RUP)usingRational Rose, Requisite Pro, Test Manager, Unified Modeling Language (UML), SDLC and Object Oriented Analysis /Design (OOAD).
• Experience working in all phases of Software Development Life Cycle (SDLC) with Microsoft .NET Technologies.
• Assisted Project Teams in preparingtechnical design documents, Software Requirement Specifications (SRS), User Interface Design in Microsoft .NET.
• Experienced in conductingRapid Application Development (RAD) and Joint Application Development (JAD) sessionsto converge early towards a design acceptable to the client and feasible for the developers and to limit a projects exposure to the forces of change.
• Strong knowledge/experience in conductingGAP Analysis, User Acceptance Testing (UAT), SWOT Analysis, and Cost Benefit Analysis.
• Proficient in using Agile and XP methodologies, performed roles of Scrum Master following sprint/standup sessions and used Rally software extensively to write user stories, assign tasks to individual team members, analyzing the Iteration Burn Down charts and Cumulative flow charts, logging and reviewing defects .
• Maintained extensive Requirements Traceability Matrix (across all deliverables) inRequisite Profor change and version control.
• Highly motivated team player withexcellent communication, presentation and interpersonal skills, always willing for challenges and oriented towards achieving project quality goals. Built profitable, mutually beneficial long term relationship with Clients and in - house users.
• Extensive experience in the development, implementation and integration strategies towards a team oriented environment, utilizing quantitative and qualitative analytical skills. With ease in communicating clients vague/non-technical requirements into precise/concise representation to the team.

TECHNICAL SKILLS

Methodologies: Rational Unified Process (RUP), SDLC, Agile

Business Modeling Tools: Microsoft Visio, UML, Use Cases & Microsoft Project.

Databases / Query Tools: PL/SQL, MS Access, Oracle 8i, 9i

Languages: C, C++, C#, Java

Technologies: ASP, ASP.NET 2.0, 3.0, 3.5

Software Applications: Ms Word, Excel, Power Point &Outlook MS Office.

Testing Tools: Win Runner, Load Runner and Test Director

Operating Systems: Windows, UNIX.

ETL Tools: Informatica Power Center

PROFESSIONAL EXPERIENCE

Confidential, NY

Business Analyst

Responsibilities:

• Interacted with client groups to determine user requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document (BRD).
• Interacted with Subject Matter Experts (SME’s) and stakeholders to get a better understanding of client business processes and gather business requirements.
• Analyzed business requirements and segregated them into high level and low level use cases, activity diagrams, and sequence diagrams using Rational Rose according to UML methodology.
• FollowedAgile Iterative development approachand was involved with all iterations of the development life cycle in ASP.NET.
• Prepared Business Process Models that included modeling of all activities of business from conceptual to procedural level.
• Understood and articulated business requirements from user interviews and then converted requirements into ASP.NET technical specifications.
• Extensively worked with Project Manager to determine the current best practices for requirement gathering
• Used Rational Clear Case as Version Control System for any changes to documents related to project like Use Case documents, Activity Diagrams, Sequence Diagrams etc.
• Created and participated in JAD sessions to analyze and prioritize competing business needs.
• Involved in reporting the schedule and the plan of the project using Business Intelligence.
• Managed business requirements in Rational Requisite Pro while making them available to all team members.
• Examined, analyzed and modeled test plans, test scripts, test procedures and use case scenarios based on RUP methodology.
• Used Quality Center to coordinate and manage the master test plan, test scripts, testing resources, pass vs. fail cases and the entire testing process.
• Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance in Microsoft .NET.
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Responsible for extensive level of project documentation.

Environment: ASP.NET 3.0, C#, Agile, UML, Requisite Pro, Rational Rose, Clear Quest, SQL, Windows XP, MS Office Suite (Word, Excel, Access, Power Point, Outlook), PL/SQL, Oracle.

Confidential, Minneapolis, MN.

Business Analyst

Responsibilities:

• FollowedAgile Iterative development approachand was involved with all iterations of the development life cycle.
• Analyzed the existingbusiness requirements documentsto review functional and detail design specification of the application.
• Communicated extensively with clients and different levels of management toidentify new requirements, use casesand to developfunctional andtechnical specifications.
• ConductedGapAnalysisand developeddata relationships diagramsto define the impact of the new requirements on the existing system.
• ConductedJAD Sessionstoresolve open issues, change requestsand most importantly, to facilitate identification and development of anarchitectural solution.
• Collaborated with the design and development teams to create effective design strategies, monitored the development of the system and ensured compliance with quality standards and client specifications.
• PreparedBusiness Process Modelsthat includes modeling of all the activities of the business from the conceptual to procedural level.
• UsedMS Visiotomodel activities and data flow process in the business and make them more understandable to developers and architects.
• Provided production support for reporting databases and reviewed change requests
• Identified and documentedissues, risks, gaps, descriptions, impactsandprovided recommendationsandalternativestore-engineer the current processes
• Developed thebusinessandfunctional requirements specification that describesandprioritizes the requirements.
• Assisted the PM in defining and updating of work plans, AFE, Risk Management Plan
• Worked in conjunction with the PM to ensure smooth development cycle and developeddefect reports, while meeting with developers, outlining defects found in the system.
• Acted as a liaison between Reuters Development and the business vendors.

Environment: ASP.NET, C#, Agile, Windows XP/2000, Rational Suite (Rational Rose, Rational Requisite Pro, Rational Clear Quest), MS Office Suite (Word, Excel, Access, Power Point, Outlook).

Confidential, Erie, PA

Business Analyst

Responsibilities:

• Worked with the business community to define business requirements and analyze the possible technical solutions.
• Responsible for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
• Conducted technical/non-technical presentations to the management and workshops for the clients.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Coordinated with system architects and developers to convert business requirements into system requirements.
• Participated in and contributed to As-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting of invoices.
• Designed and developed Use Cases and UML models using Microsoft Visio.
• Designed and developed project document templates based on SDLC- RUP methodology.
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams using Rational Rose according to UML methodology.
• Created and managed project templates, use case templates & requirement types.
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Maintained various versions of the documents generated during the project using Rational Clear Case.
• Bugs that would enhance the usability of the application were logged using Rational Clear Quest.
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing, and Load testing.
• Analyzed test results and reported the necessary corrective actions.
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix using Rational Requisite Pro.

Environment: MS Office Suite, RUP, SQL Server, Requisite Pro, UML, MS Visio, Quick Test Pro, Load Runner, Win Runner, Project Management

Confidential, Phoenix, AX

Business Analyst

Responsibilities:

• Gathered User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements.
• Worked as an Interface between the Users and the different teams involved in the application development for better understanding of the business and IT processes.
• Met with Clients & Stake Holders groups to determine User Requirements and goals.
• Utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures.
• Created Use cases, Use Case Diagrams, Activity Diagrams, Business Flow Diagrams and Business flow diagram using Rational Rose and Rational Requisite Pro.
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
• Created Data Structure and Data Model Diagrams associating myself with Data modeler.
• Created User Requirement Specifications (URS) and Functional Requirement Specifications (FRS) documents.
• Actively participated in, group and individual based, problem solving and decision making throughout the different phases of Agile. Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds.
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT).
• Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
• Conducted Sessions to familiarize users with system.

Environment: Windows XP, SQL Server, Rational Suite (Rational Rose, Rational Requisite Pro, Rational Clear Quest), MS Office Suite 2003.

Confidential, Englewood Cliffs, NJ

Business Analyst

Responsibilities:

• Interacted with project team to define system objectives and scope, and identify constraints and the measures of success for the system to be developed.
• Conducted user interviews and JAD sessions to get an understanding of client business process.
• Gathered primary input/output requirements and modeled the processes using Rational Rose.
• Gathered data requirements for the system by interacting with the users and data administrators.
• Gathered functional requirements from users and management.
• Created Business Requirements Specification Document (BRD).
• Designed Business Process Model (Activity diagrams, Sequence diagrams and Collaboration diagrams).
• Ensured application forms and reports (UI) followed client’s development standards and guidelines in terms of usage, naming conventions etc.
• Created User Documentation.
• Conducted workshops for internal users (processors, underwriters etc.) to provide .
• Contributed to development of Online Help System for users.
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• Monitored client expectations during all phases of SDLC.
• Provided hands-on project schedule management using MS Project during the various stages of the project.
• Responsible for creating and maintaining documentation related to the project including scope document, vision document, functional specification document, defect status report, risk analysis document, mitigation plans, supplementary requirements specification document and impact analysis document.
• Managed all the requirements in Requisite Pro, making requirements available to all team members.
• Developed reports, charts and graphs Crystal Reports.
• Identified, researched, investigated, analyzed, defined and documented business processes and use case scenarios.
• Responsible for processing change requests from the client by filling Change Request Forms (CRF).

Environment: Rational Rose, Rational RequisitePro, MS Visio, MS Project, HTML, Windows